Import Exchange Inc in
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Address:19118 104th Ave, Mokena, IL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Used car dealer
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Website:
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Zip Code:60448
Working Time and Location
What clients say about Import Exchange Inc in Mokena (IL)
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I am so glad I chose Import Exchange of Mokena. The customer service was exceptional, process was fully explained and financing was a breeze. Thank you Mike, Jim and Rami for everything! Definitely recommend.
Mar 07, 2026 -
Import Exchange **BUYER BEWARE** I reached out to Mike regarding a vehicle on their lot, I am 5+ hours away from them so he wrote me up an invoice for the out the door price. The invoice had $1200 worth of unrequired dealer fees. I simply asked him to explain the reasoning and he ignored me. The next day he reached out asking what I was thinking so I said I was thinking about the dealership fees and he has continued to ignore me and not reach back out. I don’t know what he’s hiding with the $1200 worth of dealership fees, but be aware of them because they seem excessive, none of them are required by the state and he can’t explain them. Edit: He finally reached back out after I made this review. And now I see the price of the car was raised $2,000.
Mar 07, 2026 -
Had to come back and get another vehicle!! My guy Will definitely takes care of me every time ! They have great cars and some of the best prices! If you are looking something nice and not going to break your budget come here!
Feb 25, 2026 -
I waited a while after I got my car to comment because I was pretty shocked at how well everything went and thought the car might stop working or something! But no, still going great! The transaction was quick and easy. I came in with a car in mind. They showed it to me and didn't try to upsell me. As a lady buying a vehicle, it's nice to be respected and not talked down to. I came in with my own financing but they actually found me a better deal. The car was low on gas for my test drive. The owner filled my car with gas at no additional charge and made sure the tires had the right amount of air. The entire transaction took less than an hour and a half. As a busy person who works 6 days a week, I truly appreciated having my time valued.
Feb 24, 2026 -
Jim, Mike, Rami are amazing! My first car and the process was swift and easy! I appreciate you all for your hard work.
Feb 21, 2026 -
My dad just bought a Honda Pilot from Mike at Import Exchange in Mokena, IL. The whole process from the moment we walked in was exceeding every expectation. They are not pushy, the vehicles are clean, they let you make the choice and dont pressure you to do anything. This was probably the best dealer experience I have had purchasing a car. The whole process took 1 hour. I would recommend these guys to anyone.
Feb 14, 2026 -
⸻ We had a great experience purchasing our vehicle from Import Exchange in Mokena, Illinois. The entire team was professional, accommodating, and easy to work with from start to finish. They were transparent throughout the process, took the time to answer all of our questions, and never made us feel pressured. The staff was knowledgeable and genuinely focused on helping us find the right car for our needs. Everything was handled efficiently, and the buying process was smooth and stress-free. It’s clear they value customer satisfaction and take pride in their work. We would definitely recommend Import Exchange to anyone looking for a quality vehicle and a positive car-buying experience. ⭐⭐⭐⭐⭐
Jan 31, 2026 -
Mike & Rami were amazing… took great care of me. Rami kept within my budget. Mike made sure I got a quality car. Definitely coming back for another car soon! Thank you gentlemen!
Jan 23, 2026 -
Mike made the entire process seamless and was honest and upfront throughout the entire process. The customer service was top-notch, and they were willing to work with us. Highly recommend their professionalism and will certainly be recommending to friends and family!!
Jan 19, 2026 -
Everyone was exceptionaly professional and helped our Son for his first car experience. I would recommend them to anyone. Well worth the 2 1/2hr drive. Mike truly is God sent.
Jan 17, 2026 -
They are very professional and detailed. of me took care of me. I will be recommending them to my friends and family! Thank you Mike and Jim for your assistance with my car purchase.
Jan 17, 2026 -
I had an amazing experience at this Import Exchange dealership in Orland! Everyone was so nice, welcoming, and genuinely helpful from start to finish. Rami and Mike went above and beyond to help me get approved and into my dream car quickly and stress-free. They were professional, patient, and made the entire process smooth and easy. I truly couldn’t have asked for a better car-buying experience. Highly recommend this dealership and especially Rami and Mike!
Jan 10, 2026 -
This is the quickest I have ever gotten a car. I talked to Mike before hand and set up an appointment and as soon as I walked it they were so open and willing to help. I walked out with the car within an hour and a half. The staff was all nice and welcoming! I will be bringing my brother here!
Jan 10, 2026 -
Mike and Rami have been amazing!! I can’t say enough about how lovely the experience was. It was easy, transparent, they were accommodating to my needs, and they worked to help get me the financing that worked best for me! The car was terrific, and they made sure I knew they were there if I needed them. I felt confident in my decision pulling away in my new vehicle. Thanks Import Exchange!!
Jan 03, 2026 -
We had a great experience working with Rami on our recent car purchase. He was professional and answered all of our questions without being too pushy. The process was smooth and we left as a satisfied customer.
Dec 30, 2025 -
We stopped by to take a look at a vehicle and were very happy we did. Great customer service, very friendly and helpful. They helped us with the entire process. Definitely will be recommending!
Dec 12, 2025 -
Mike appeared to be extremely professional and helpful but after I test drove the car i paid 500 down to hold the vehicle then I would pay the remaining amount when I got my next check for a total of 5000 down payment. When it came time for me to come in and put the rest down, I did and it appeared all the paperwork was already pre-filled out so all I had to do assign one paper agreeing to the financing charges, which I did considering I only got to read the last page approving the financing charges And I just found this out after speaking to global lending, and they were confused as to why the contract date was different from what they received compared to my registration date and then they snuck in a $4000 warranty through them after everything was signed and even on that page where they snuck that amount in there’s no signatures so be careful with them they are a shady group and will say whatever they came to make a sale
Dec 08, 2025 -
Great place to buy a car. Friendly, professional, and no pressure. Rami was a great help in getting my Accord back home. I would do business with Import Exchage again in the future. Jim and Mike were great too! Thanks guys
Nov 29, 2025 -
Rami, Mike & Freddy are awesome!!! Mike did everything possible to help me get into a new vehicle, Rami has so much patience & kept his cool the whole process. & can’t forget Freddy, he picked me up from my home to get me to the dealership. Definitely 10 out of 10 experience
Nov 16, 2025 -
We had a very pleasant experience at this dealer. We met Mike Siddiqui part owner of this shop and he made us feel very welcome. He was very kind and friendly. The car transaction was a smooth process. He treated everyone that came in the same way. We would definitely recommend this place.
Nov 16, 2025 -
Had a great experience at Import Exchange in Mokena! Mike and Jim were awesome—super helpful, honest, and made the whole process quick and easy. Love my new car and highly recommend them!
Nov 09, 2025 -
Visited Import Exchange with my son today for the first time. Rami worked with us every step of the way to ensure my son's first vehicle purchase was smooth and easy. Mike over saw the process and also was extremely professional and kind. They treated my son like their own family and they stayed true to their word! I really appreciated their professionalism and kindness. Would definitely recommend this dealership. Thank you!!
Oct 26, 2025 -
I recently bought a 2017 Honda Accord from this dealership, and I couldn’t be happier with the experience. Rami and Jim were both super helpful, professional, and patient throughout the whole process. They made everything easy to understand, didn’t pressure me, and helped me get a great deal on a car I love. The entire process was smooth from start to finish — highly recommend asking for Rami or Jim if you stop by!
Oct 20, 2025 -
Oh my god, I visited this business and loved the car I test drove. Thanks to Will, Jim & Anna this was the fastest and most seamless car buying process I’ve EVER experienced. From the time I walked in they were welcoming and I felt at ease because I get really nervous when visiting dealerships. Thanks again guys, go see these wonderful people. I am gonna tell all my family and friends about this place
Oct 08, 2025 -
Mike and his team made buying my car a smooth easy process. He heard my requests and fulfilled quickly! I drove off the lot less than 2 hours later! Highly recommend them!
Oct 02, 2025 -
Mike and the team at Import exchange were friendly from the moment I walked in the door. Great customer service and I got a nice deal on a low mileage vehicle. I was in and out in no time. Thanks guys
Aug 22, 2025 -
When I didn’t think that anyone was open today these guys were. And let me tell you There weren’t any bate and switches, the vehicle I was interested in is the vehicle we left with. Mike was awesome and Jim has to be the fastest numbers man I’ve ever met. In and out in less than 1.5 hours. Thanks so much for helping us out we appreciate your help.
Jul 04, 2025 -
I recently had the pleasure of working with Import Exchange Auto Sales for my newest car purchase. I have to say, the experience was exceptional from start to finish. Mike, the sales rep, took the time to listen to my concerns and made sure I felt comfortable throughout the process. He wasn’t pushy, and he genuinely cared about finding the right vehicle for me. Wael was incredibly understanding of my budget and worked hard to make the deal work without any pressure. It was clear that he respected my financial boundaries and wanted to ensure I was getting the best possible deal. And then there’s Frank, the finance guy. I can’t say enough about how dedicated he was to getting me an outstanding rate. He went above and beyond, even negotiating with the bank to secure a rate that was significantly better than the initial offer. The entire team at Import Exchange Auto Sales really made me feel valued as a customer. If you’re in the market for a car, I highly recommend this place. Their commitment to customer satisfaction, transparency, and respect for your needs and budget is truly unmatched. Thanks again to Mike, Wael, and Frank for making this such a smooth and rewarding experience!
Jan 02, 2025 -
We had an excellent experience trading in our car and purchasing a new used one at Import Exchange. Mike was outstanding—he truly understood the type of vehicle our family needed and was incredibly honest and informative throughout the process. He made us feel confident in our decision. The paperwork process was seamless and efficient, which we really appreciated. We highly recommend working with Import Exchange for your next vehicle purchase!
Nov 18, 2024
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