What clients say about Supreme Towing And Tires Inc in Chicago Heights (IL)
Went to get air put in 1 tire and the guy told me $3 when it was really $1. THEN I gave him $5 and he just assumed I was tipping him, guess cause I’m a woman he tried to play me. Definitely won’t be back and my husband knows them really well, I’ll be sure to not recommend this place.
In response to the owner: you’re saying it’s $5 but the dude told me $3, which is it? Y’all need to communicate because it’s different things being said, and I’ve found another tire shop that charges $1 per tire so what are you saying? Regardless your worker or you, whoever serviced me was unprofessional! Good day sir!
Great ppl there, prices are very reasonable for the distance and they even do a Lil service if you're in need of minner repairs or advise on parts they got you covered, personal thanks to Mr Miller who helped me with a tow n fuses 💪🏾👑💙
Jose left the car where it was at because he claimed he did not find it and it was exactly where it was left. He got an attitude. Called the office and they had an attitude and also hung the phone up mid sentence. Very unprofessional DO NOT USE THEM.
Edit: As I see the owner has responded. The driver initiated the disagreement. The initial disrespect from the driver was uncalled for. It was clear he did not want to do the job. We waited over an hour for the driver to come and then alert that he did not plan to get the car. The response itself from the owner shows the way they handle business.
This place is the worst please do yourself a favor and do not use them. They will have you waiting 3 hours for a tow while you’re stuck somewhere stranded and when you call they will keep saying our driver is 15 and 10 minutes away while you wait another 40 minutes. There service is unacceptable!
Don’t use this company unless you want to stay on the side of the road!!! Jose Barrera left my car on the side of the road lied and said he didnt see me when he never came!!! They are unprofessional and when I tried to call them they hung up on me and won’t answer the phone!!
These guys came through for me and helped my dad out who is just surviving cancer. They quoted me a fair price and we're prompt professional and patient considering the driver waited for my dad for 15 minutes. Definitely recommend and will call them again 👌 good job guys!!!
Was on a bachelorette trip when a piece of metal in the road destroyed our oil pan. They came and saved us from the side of the highway and helped fix our car. Were super nice and transparent. Definitely recommend!
STAY AWAY . called for a tow and over the phone he said it was $135 . When I met the guy at my car and I repeated to him were I wanted the car towed . He called his boss and it went up to $200 . I would have agreed to the $200 if that was the initial quote but to change the price pissed me off . This is a horrible company . Please use a different towing service . REPLY TO THE OWNER . I was informed of the price change once the car was on the roll back. So I’m suppose to cancel the tow and wait another hour or two for another company. That’s deceptive practice . I TOLD YOU TEAM HONDA MERRILLVILLE OVER THE PHONE . I grew up in Chicago Heights and will inform everyone I know never to use supreme towing .
Was told over that would not be a lot. When tow truck driver arrived to pull me out of grass and mud about 50 feet they charged me 800 dollars. Charged me 500 just to make it to my location. Took about twenty minutes to pull my semi out of grass. Would not call them again!
Would put a zero if i could. Never received service. Had a roadside tow scheduled for 10:30am to 11am and received a call at 9:30 a hour early for my schedule pick up. Told the driver my scheduled time but to give me 10 mins to get there. I arrive to the location for pick up and the security tells me the tow truck left 5 mins before i got there after i rushed out of the house cause the driver showed up a hour early! If you couldn’t wait 10 mins you could have said that before i left my home and i could have made other arrangements!
Terrible Terrible Terrible service!!! Customer service is even worse! I received two(2) ETA’s that made my wait time EXCEED three(3) hrs & still no tow. I called the number provided & after about an hour and half they finally answered the phone. After answering the guy yelled at me & said it’s gonna take an additional 40 minutes for the tow!!! I don’t know how they got that contract but If this company is the one that is assigned to service you CANCEL & get somebody else to do it. Hell it might be quicker to push the vehicle yourself!!! I don’t recommend this tow service at all. I wished I could rate it less than one(1) star.
Supreme towing came to the rescue on Wednesday! My family and I were waiting over 2.5 hours for aaa when we decided to just Google near by tow companies and Supreme towing not only offered the best pricing but showed up in less than 10 minutes!!! The vehicle was in a difficult place to attach to the tow truck so they dispatched a second team member to help and insure no additional damage was caused. Both team members were professional and kind! They took great care of our vehicle. A couple days later we realized that we needed another copy of the receipt and within minutes they sent me a copy!!! Customer service is top notch! We are very pleased. After the rude AAA rep left a bad taste in our mouths dealing with Supreme towing was a breath of fresh air!
Thanks Supreme!
They had no key for my bolts, & when I couldn't find mine fast enough, damaged one of my bolts while removing it. I had to buy a replacement just so the repair could be completed. The used tire they gave me did not hold air very well, so by the time I was filling it once per day (about 13 days), I decided to return to ask for a replacement. When the answer was No, I decided to get a new tire elsewhere. Do yourself a favor and just buy a new tire.
I called Supreme Towing at 9:23am to tow my brothers car from one auto shop to another local auto shop. They arrived very quickly and at 9:40am to be exact! They were professional and offered speedy service. I am impressed especially when it’s snowing outside.
This is the only time I’ve ever left a review for a business and this business deserves it. I got stuck in snow while visiting my departed mother at the cemetery and waited over an hour for another tow truck to come, after waiting and calling with NO response I decided to call Supreme Towing as a last resort before I gave up and called an Uber home. Had I known they weren’t only going to come within 15 minutes AND not be overly expensive i would’ve called them first. To top off this great experience the customer service on the phone and in person was impeccable. I will never be wasting time calling anyone else in these situations. SUPPORT THIS BUSINESS YALL!!!
I had a tire blow out. They came by in less then 30 min. Tire change was in 5 min. The 2 guys were very friendly and professional. HIGHLY recommended. I was able to pay with my credit card roadside. 💳
One of the best towing company around town.. his employees are the best.. Carlos is an amazing person and had a lot of patients for me.. we really appreciate his service. Definitely recommend people who need a tow service or any tire service or even mechanical issues service supreme is the way to go.. thanks Carlos for helping my family and I
Carlos from supreme towing is the best around town... picked up my vehicle after 2 other companies let me down... got the vehicle faster then the advertised time and delivered it 25 minutes earlier than expected. Very professional and good communication which is key... 10/10 would recommend
Honestly my experience was pretty great. Carlos came earlier then expected on a holiday and still dropped off my car in a timely manner. You can tell this is a hard worker based on how dedicated he was to attend every call that was given, even 7 hours out. Great conversations, great music, I would definitely be recommending and calling them if I’m ever in a pickle. 😁 At least I know I can relay on them to do the job right. Truly very blessed. Thank you!
Carlos was very professional. He arrived quickly and towed our car to the dealership after hours. He also answered my many questions about the process. Highly recommend this company.
My insurance told me they couldn't get anyone out here until tomorrow but I called my prayer line and before they could begin praying the tow company was outside. 1st of all Praise God. The service guys were very professional. I was stuck outside the driveway of the house blocking the street. As one guy was preparing to pull the car, the other guy saw me attempting to shovel the driveway and he said, "Can I help?" He shoveled some and the other guy shoveled more as this guy tried to get the car in the driveway. All this during a blizzard. Good people still exist. They were angels from God. The police wouldn't even help me. They said if you don't get your car out of the street we are going to have to ticket you. The police department needs angels like these guys. No compassion at all. The police can learn from them. Thank you.
Quick service, was available within an hour, flatbed, took excellent care of my vehicle, delivered to dealers without issue, socially distanced, digital receipt with pic and vin maling it easier to file claims, accepts QP
Great service state of the art equipment. My truck broke down on me in the city I called Supreme and he was there in like 30mins loaded my tahoe on the truck and dropped me and the truck off at my house. the next day I bought a battery and a alternator for the truck and I called Supreme to pick up my truck and make the repairs they did my truck was ready to go in less than 24hr Truck running like new thanks guys and also I lock my keys in the truck a couple days later so I called Supreme and they came out quickly Dealing with Supreme Towing was a great experience they have good fair prices and are nice guys to do business with I would refer them to anybody Than you guys again
Took my car in for a new alternator since I didnt have the time or the space to work on it myself... I bought the new part they installed it in less than 3 hrs.. fair price.. fast service... definitely my go too guys when I don't have time to work on my car myself
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