This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews of Wilkins Auto Parts in Chicago Heights, IL skew negative: quality and customer-service concerns dominate. Buyers report a bad engine with metal shavings and a partial refund withheld for shipping, restrictive policies on pulling small parts, poor parking for trucks, and community complaints about constant noise and litter. One review notes they had the part needed, suggesting inventory can deliver, but details on yard organization, wait times, pricing consistency, and ease of finding parts are unclear. Overall score: 24/100. Consider policies and risks before buying.
Ok first I understand that’s there junkyard and I respect that, but come on know. I went in to see if I can go in and take some of the car manufactured emblems off the junk cars. But the supervisor said “ I’m not going to take off the car emblem it’s just $3 and we’re not gonna let you do it either. Ok first of all no matter how much whatever cost our money is going in your paycheck rather than it’s a dollar or cent whatever. You can’t just send a customer away like that. I understand y’all make thousands of dollars worth of engines ,transmissions etc. But the customer’s money is great whatever price it is because it’s still going inside your pocket. And then he also said that the junkyard is for customers, so who am I not a customer? And by the way y’all are going to crush the cars anyway so what was the problem of me not getting the car emblems off the junk cars that don’t even work anymore. TERRIBLE SERVICE, I work in retail and this taught me a lesson to always have a great attitude always help the customer as best as you can. Because at the end of the day without customers, you won’t be able to have a job. But god bless you but I will never come back to this junkyard, even if I need to get parts for my car.
Make to much noise. Ruining my home and my sanity. Beep beep beep all day long. 6 days a week. Plus the Street always littered with nail garbage and truck parts that fall off their truck beds. This company needs to close and relocate.
Don't buy from them am out of $1750 for a engine I bought from them that was junk. Paid $1750 for a Infiniti g37 journey engine with 33k miles delivered. Engine had brass and metal shavings in the oil and tapped. Returned engine and only gave me $1500 back said other $250 is shipping. I said why should I have to pay anything for a messed up engine? Still kept $250 So am out of $1500 to the mechanic and $250 for a engine that they shipped that was junk. I wouldn't buy a dam thing from them.
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