What clients say about Gaby Iron & Metal in Chicago Heights (IL)
Overall was a decent place quick service good prices. However today 01-06 I had an experience that has lead to the choice of not returning. I’ve brought this place tons of copper, literally. Today the lady in the office was as rude as she possibly could have been, and talked to me as if I were stupid.1 guy working out front have an attitude as well on a previous trip. You guys need to work on your customer service and simply the way you talk to people. I’m truly sorry some of you are so miserable but don’t take it out on the people keeping your business and workplace alive. I was a consistent customer but will certainly not be returning.
The previous comment before me I just have to say I don't know what scrap yard you were at maybe it's because you don't know how to drive and it's supposed to be wet!! That's what we call rain because it rained outside That's what rain does it makes it wet outside it's called water how dare you talk about the best scrap yard friendly employees I just have to say one thing honest integrity you can't find a better scrap yard I went to the scrap yard one day as I'm proceeding to go to the cashier I walk up there to the window and guess what he says Belinda we owe you a dollar wow how great is that a dollar by far the best scrap yard so I don't know what yard you were in!! You might have gotten Gabby's confused with flabbys because I don't know what scrap yard you were in but this is the best one by far
TRUCKERS BEWARE- Horrible place to pickup a load. People are friendly Yes but that doesn’t take away the fact that this is by far the worst docks to pick up a load. Absolutely zero respect for a truckers equipment in terms of safety. Water and scrap everywhere. Very unhygienic and unsafe. I got a flat tire picking up here that obviously no one cared. Owner operators Totally avoid this place.
If I could give them 10 stars I would. Great people, great service, and great prices. Had an issue with the grade of copper I brought in explained it to the office, within 5 minutes they admitted to a fault on their side and made it right.
Typical experience for the industry, I cant say I have ever walked out of a scrap yard and felt like I got a deal. My experience at gabby was there weights were accurate however there material classification could be better. I brought about 500lbs of wire all sorted. Worker did not speak English, he they threw it all in a pile @ $1.00 per pound. Same trip they told me that 1000lbs of CV joints were going to be classified as tin. Be prepared to negotiate and defend the value of your scrap. Good news is there is a yard just down the street if they give you any trouble.
Had us come all the way out there without telling us everything we needed to bring,get there, couldn't take our item without a scrap slip from a car we own we haven't scrapped yet. To make things worse,the guy had us wait another half hour to tell us what it's worth- he never did. Way to go.
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