This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Tire Headquarters in Chicago Heights, IL scores 91/100: overall highly rated with praise for professional, friendly staff, fair-to-excellent pricing, and fast service. Shoppers note an organized, clean shop, easy tire selection, and a big used/new selection that often includes hard-to-find sizes. Waits are usually short once you pick a set. Strengths: knowledgeable installers, on-site balancing, and proactive fixes. Common complaints: occasional miscommunication on tread depth, one improper install, surprise taxes elevating final price, and a rare stock-hold issue. Service consistency is strong, with a few outliers.
Address:
291 S Halsted St, Chicago Heights, IL, United States
I went to Tire Headquarters for the first time after my uncle recommended the place, and I’m glad I did. The owner was very honest and straightforward, which is hard to find these days. They sell both new and used tires, and I decided to go with used tires that honestly look almost brand new. The staff works hard and took care of everything quickly. After spending a lot of money on tires at Belle Tire before, this experience was much better. I highly recommend Tire Headquarters if you’re looking for good service and fair prices.
As we all know the roads out here just tare up our tires horribly.. and I found Tire Headquarters about two years ago. Starting with the very first phone call I made, It was always “ we have what you need come down and take a look.” Never needed an appointment and typically in and out takes about a hour. That is once you have chosen your tires!! LOL. sometimes it was really hard because of the selection and prices!! I feel like they treat me like a part of the family. Such awesome prices even my own friends and family couldn’t believe it!! I highly recommend..
I had bought tires . Fair price on used tires installed wrong . This is a message for their employee , don’t throw balance beads in a car tire . Had to have my tires rebalanced after they put beads in my wheel . On the tire there is a circle to tell you where to align it with the valve stem . Each tire wasn’t aligned
They have an amazing team that was fast working and well knowledgeable on their products. Fixed my tires within 10 minutes. They were awesome I would recommend family and friends to come back here. They have a variety of tires in stock!
I run my own mobile mechanic business and i have come to Mo and his crew for well over a year now. I refer clients to this establishment because they provide the best quality used tires at the most affordable prices! Mo and his crew have the highest level of customer service! Don't even get me started on how knowledgeable and efficient the installers are. If i could give this company 10 stars i absolutely would.
Tire Headquarters really went above and beyond for me. I came in for a tire change, and they noticed my valve stem needed to be replaced. Instead of charging extra, they took care of it for free. The service was fast, the staff was respectful, and they were upfront the whole time. It’s hard to find shops that look out for customers like that—this one definitely does.
Drove from really far away. Came to check tires I found on their facebook marketplace, and over the messages they told me tires have 9/32 of tread depth left, when I came to check them out they had around 5-6/32. I don’t appreciate that because it was misleading for me, If i knew the correct depth I would’ve come. Might be honest mistake on their side, but I’m not gonna judge that. Other than that they have a huge selection of used tires.
I had amazing service today at this shop! They were very patient, informative, and helpful with understanding how tires work as well as great with maintenance! I will definitely be coming back.
Hands down this tire shop was great, fast, and prices were reasonable. They allow you to choose your tire and they balanced my tire, which no tire shop ever did so on a used tires. Huge selection. Will recommend.
Overly priced, pricing sounds good until they hit u w every tax in the book... A $80 tire ended up costing me $118 after all the added tax... then I had to go back the next day because I woke up to the tire being flat smh
The business sold the tires from underneath me. I indicated my intentions to buy and made my plans when I was picking them up. These plans were shared with the business and acknowledged by them. After driving 3 hours to get to the business I found out that they were already sold. And the business tried to sell me a different set of tires that was worse than the original set and for more money. #sold out from underneath me and #misrepresented their product. #don't trust their word
The people here are really nice and accommodating, fast and responsive. They truly do a good job all around from start to finish. Not a single complain. Definitely will be back for all of my tire needs.
The only tire shop in several cities (I called in search) that had a tire to fit my car! Saved the day! He was super fast and professional. Couldn't beat his pricing either. Thank you so much!
Good place to go for used tires. Had to get one done in a pinch and they got a tire installed on my rim and balanced in about 5 minutes. Man at the counter was professional and courteous. Will continue service here when need be!
I recently visited this tire shop and I can't say enough good things about it! The service was amazing from start to finish. The staff were incredibly friendly and knowledgeable, making sure I got exactly what I needed without any hassle. Plus, the prices were unbeatable. I highly recommend this place to anyone looking for quality tires and exceptional service!
I highly recommend the Tire Headquarters. Michael, who I had the pleasure of working with him was thoroughly impressed by his professionalism and expertise.
Michael consistently demonstrated a high level of professionalism throughout our interaction. He was knowledgeable, courteous, and attentive to my needs, ensuring that I found the right tires for my vehicle.
Moreover, the prices for the used tires were very reasonable, making it easy for me to make a purchase without breaking the bank.
Going threw hard times stop by tire shop sister refer me to come to 2 great tires at a blessing price stop by there are some down to earth fair people in times Thanks for the great and respectful business anyone stop by you will see 2024 !!!!
Clean shop with great service for the area Price really reasonable, waiting room with air conditioning, 2 restrooms and a tv .I needed four tires switched was out quickly.
I've gone to 3 different tire shops that I used to frequent for tire service as I was looking to get some tires replaced for another set of rims that I had. I only wanted used. They all came back with their gimmick "I only have new for that size" Yeah nope, I've been driving and getting tires far too long to know that plow. Searched and found this place via FB, had great reviews. I stopped in, talked to Vincent the store manager on what I was looking to do. He was very accommodating, asked probing questions, and showed very good knowledge. I was impressed. He looked up my car and based on the rims I had, found me a really good set at a great price. They had my car ready go in no time at all. Him and his coworker whose name I didn't get were GREAT. I HIGHLY recommend them and will definitely keep them in mind for my future tire needs.
Store manager Vincent is amazing I had a piece of metal suck in the sidewall of my Audi Q7 other places told me I needed a new tire Vincent plug the tire and got me back on the road no problem this place is A1 definitely found my future tire shop
Website
