I asked for a 6 puck clutch young man said he will order it and instead ordered me a 4 puck clutch NOT what I asked for. Very upset. Asked for a light weight flywheel ORDERED ME A BASIC CLUTCH. again not what I asked for. Needs to get what customers ask for and not order what he wants or thinks is better I asked for something specific and I’m the paying customer you can’t just order what you think it’s best because YOU say so or think it’s better. NOT GOOD SERVICE AT ALL.
I conducted an online search for a brake caliper rebuilding service in the New Haven area. My brake calipers from an '83 BMW 320i are not available as rebuilds anywhere. There are multiple services on the west coast but they require shipping cores and paying exhorbitant shipping and handling fees for the rebuilds. I had already purchased new seals as I had originally planned on rebuilding myself.
My google search turned up Norkor on State Street in New Haven. I was surprised I had never heard of them as I have been repairing my own vehicles for the past 35 years in the area. All reviews were amazing saying the people are friendly and helpful. With so many excellent reviews I had to wonder if they weren't just getting their friends and family to pump up the stars.
I called them to see if they could help me on a Monday morning. The bookkeeper answered the phone and was, indeed, very friendly and professional. First they looked to see if they could source rebuilds but confirmed no availability. They asked for me to bring them down to look over which I did that day. When I got there I met Matt who was also friendly and professional. He took the calipers and promised rebuilds by the end of the week. I told him no hurry.
Two days later (Wednesday) Matt called me to let me know the calipers were complete. I picked them up and they look great, cost was reasonable and my confidence level is much higher than if I had purchased from a parts place. I met John, the owner, who was also super friendly and professional. I also learned they rebuild alternators and starters which is very rare these days. I am so happy I found this business and sorry I didn't know of them years ago!
I highly recommend Norkor for anyone who maintains their own vehicles.
They parts reps were very informed and assisted me in locating parts I wasn't able to find at any other places over a two year span, not even the dealerships could provide the parts they helped me locate. I have already began referring customers to them, due to very competitive prices and even lower than dealerships for brand new OEM parts!!
I've known these guys for years as a matter of fact I knew the owner father, this is a family business that will get you what you need at great prices excellent excellent customer service greeted with a smile every time I trust me you'll find what you need. Love those guys. 60% of the parts I NEEDED came from, NORKOR CLUTCH & BRAKE!!!!! Go see those guys, then drive away 100% satisfied!!!!!
A-1,Top of the line, These guys are the best at what they do and they do alot and for a very good price that you can't touch any where else.I had a alternator re-conditioned in about 1 hour and I don't even want to tell the price. It was that good.
A small but well-equipped family-owned business staff is helpful and knowledgeable and prices are very competitive. Thank you guys keep up the good work. 😊
Owner and staff are very knowledgeable on their product. Price was fair for my 6 puck disc. I'll be back when I go up in power, and for dustless brake pads for my work van.
This is the only place I buy any clutch and brake parts. Their new suspension component line are top notch also. John always goes out of his way to keep me and all of my customers happy. He designed a clutch setup for my race car for half the price of the nearest competitor clutch setup. I have been doing business with them for 7+ years and I could not recommend any other business I deal with more highly than Norkor clutch & Brake.
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