Volkswagen of Old Saybrook Parts Department in
Old Saybrook Township (CT)

I am incredibly pleased with my experience at VW Old Saybrook. Once I submitted a request online to view a vehicle, someone contacted me swiftly, and they were able to schedule me in for a test drive the following day. Everyone at this business is helpful, accommodating, and incredibly knowledgeable. I fell in love with a Tiguan, and needed to trade-in a Jeep that I had leased from another business. There were some complications with my previous lease with the Jeep, and Sam P was very helpful. I was a bit stressed with this issue, however Sam eased my mind, explained step-by-step what I needed to do to end my lease, and I left the dealership feeling confident. The leasing consultant, Laurie, was very kind and walked me through all of the features of my new car. Dean who manages the finance department was very helpful, and ensured that I got the best deal. He quickly sorted out my registration and lease agreement - the entire process was virtually painless. The Old Saybrook team were all great, and I happily left the lot with a beautiful new car. Thank you for all of your help, guidance, and commitment to understanding my needs!! I highly recommend VW Old Saybrook. The energy of the dealership was great, low stress, and welcoming. Thank you all for making my experience so great!!

Great sales team. Matt N is very knowable in his job highlighting all VW great features and helped a customers return to VW after many years away. Jill did a great job on finalizing my deal! Great VW of Saybrook Team!

They had the VW parts I needed. Was a good expierence over all.