Monaco Ford Parts Department in
Glastonbury Township (CT)

Had a coolant leak brought truck in. Meghan in service was fantastic. She kept me in the loop every step of the way and was able to get it covered under warranty. Amazing experience with everyone at the dealership. Thank you all so much

Meghan in service was great to deal with!

Great overall experience here. Sales and service easy to work with. Happy to go here

Found the part I needed quick an the Customer service was great thank you guys

Excellent service especially from the service advisor "Pat." I've been servicing all of my vehicles there for over 25+ years now and have not ever had any issues. Labor/parts rates/prices are comparable to other dealers in the area but I feel that the work done here is more thorough, however. Prices overall on work done is less expensive than at least one chain tire type repair franchise in the area. Bottom line: it's not the cheapest way to go; but, it's not the most expensive either and you'll DEFINITELY be pleased with the results and sleep well knowing that your vehicle has been taken care of in the best possible way.

Horrible customer service. They don’t even care if you’re a returning customer looking to buy a new car.

We just bought a new F150! The service we received was the best I have experienced after many vehicle purchases. This was largely due to our sales representative Megan Roy who clearly went above and beyond to make my wife and children feel comfortable during our visit. I would also like to express my gratitude to Mario (Business Manager)and Blake (sales manager) for staying late in the evening to ensure we walked out the door with our new truck on the same day.

Thank you Monaco Ford. You will definitely be our first choice on our next car purchase.

Top notch truck service center.

Pleasant and big selection.

Been a customer for 10+ years. Great service and friendly!!