This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Autopart International in Brookfield Township, CT is mixed. A dealership parts manager praises customer service and pricing, noting easy ordering and a helpful rep (Scott). Conversely, a 1-star report alleges unsafe, aggressive driving by a company driver, raising concerns about professionalism beyond the counter. Little is said about inventory breadth, organization, part-finding ease, or wait times, so conclusions there are uncertain. Overall: 60/100. If service quality holds and driver conduct is addressed, prospects look solid.
What clients say about Autopart International in Brookfield Township (CT)
This company should really look into some of the road rage that their drivers have. Today I was driving in front of an older balding man who drove the car with the license plate. AB 1046 and he was honking and yelling at me for most of the drive while also texting and driving. It does not make the company look very good to have their workers actively breaking Connecticut law, especially when they have their phones up in front of their faces while they are driving a company car.
I am a parts manager at one of the local dealerships, I order parts multiple times a day every day. I have come to only use API for all my parts because they have the best customer service, best prices and all around the easiest to work with. I recommend asking for Scott, hes really helpful and on point. Trust me you wont get the attitude like your annoying them like every other store in the area.
227 Federal Rd #4, Brookfield, CTCar battery store
Website
