Mountain Recovery in
Silverthorne (CO)

Highly impressed with Mountain Recovery responded and showed up in a reasonable time. Big John was very attentive and safe with the tow of our bands rv from the Vail pass out to Loveland Ford. Will highly recommend this company to other bands that are passing through the area if breakdowns happen and we need a heavy duty tow. Thank you again for your timely dispatch after Ford RV Roadside assistance said there where no tow service providers in the area available. And towing with you guys we saved money

Patrick is the nicest, most thorough and knowledgeable mechanic ever! He worked late to do a pre purchase inspection of a 97 4Runner and went through absolutely everything on the truck. I will recommend him and Auto Motives to everyone. Patrick is the best!

Gilbert Ramos with Mountain Recovery saved my butt! I had little cell reception, it was getting late in the day, headed from CO to Cali and boom! My tire goes on a sketchy part of i70 with very little shoulder to pull off on. I made it back home and am able to resume my trip because he saw the dangerous trouble I was in and stopped to help me quickly. I am forever grateful!

Mr. Ramos was very respectful and quick to offer assistance by climbing up on top of my load to cut away a tarp the had set off the alarm outside of the tunnel on I-70. He was very fast and I wish him the beat of luck with every job that he should encounter as a mountain recovery effort. God Bless you !

Mountain Recovery did a great job when our vehicle broke down on I 70. The initial response and traffic team, our tower Gilbert Ramos and the customer service rep Crystal Bernosky all had excellent professionalism and service. I'm glad we stumbled upon Mountain Recovery, or rather they stumbled upon us, when we needed them.

We had just had a catastrophic engine failure outside Denver, heading up the freeway when thankfully Gilbert pulled over behind us to make sure we were okay. He took a look around my car with me and tried to help me get it started again and even followed me half a mile up the hill before the engine gave out again and we took him up on his offer to tow us to safety. It was really scary having all the cars on the freeway passing us at over 70mph with such a small shoulder, but Gilbert made sure we were safe and took us to a local shop he trusts and called me back personally later on to check in. He made the worst part of our road trip into (almost) a good memory with his positive attitude, compassion, and how good of care he took of us. He even gave us a full tour guide treatment with explanations of the different mines alongside the freeway and what ores they were extracting, the runaway truck ramps (including the longest one in the United States!), and a drive through the Eisenhower Tunnel. Gilbert was a highlight of our trip and turned a bad day into a fun memory. We even now have a plush seal we got on our drive up the Oregon Coast that we named after him. We love you Gilbert and hope you're well!!! Thank you too to Marla, the dispatcher who helped us an Gilbert to stay on track. You all are great. ❤️

Mountain Recovery made the process so easy! Our mid size compactor truck needed a tow in the evening. Marla, the dispatcher coordinated everything for me within a short time and make the process effortless. Gilbert, the tow truck driver, showed up within 30 minutes and together we got everything loaded up and taken to the mechanic quickly. He was super easy to work with. So grateful for how the team was able to make my life easier during a stressful evening. Will use their services again without a doubt!

Gilbert was fantastic. His knowledge was amazing to get me out of a very stuck situation. He actually removed a tire that lost its air, took it back to their shop, repaired and returned with the tire and reinstalled it the same night. Amazing service from Gilbert and his office team. Thank you.

Gilbert assisted me after I got a flat tire. He let me know when he was on his way, and changed my tire in about 2 minutes! He was very professional and I could tell he enjoys helping people! Thank you Gilbert and Mountain Recovery

PERFECT TIMING. My 2012 Toyota was displaying the low pressure indication on the dash 15 miles after I had my tire patched. I approached Jack #24 on an exit ramp off I70 east of Eisenhower tunnel. He was not busy at the moment, and he very kindly checked and inflated all my tires for me. Perfect timing, and very friendly service - especially for a single gal traveling alone. (In the end, it was my tire pressure sensors failing.)

Mountain Recovery is quite literally the best service experience I’ve ever had. My car broke down on the side of I70 in the mountains. Super dangerous and frustrated. Mike Parker pulled up and immediately offered assistance. Mike was kind, understanding, professional and incredible optimistic in the midst of a very stressful situation. Mike was amazing and I would highly recommend Mountain Recovery to anyone needing a tow or roadside assistance

Gilbert Ramos was very kind and came to help me on the side of the I70. He asked if I was ok and was able to take care of my car quickly had to drive me back to Lakewood over 70 miles! I appreciate his kindness and genuine interest in keeping me safe and getting my car to the dealership. Thank you so much 🥰

Daughter’s car broke down in a very dangerous location, busy exit on I-70 with construction, and fast traffic. Gilbert was driving by in his tow truck and stopped to help direct traffic and get her and her car somewhere safe. Leslee from Mtn recovery assured us that we could submit a reimbursement form to AAA given the dangerous circumstances. I was suspicious at first but it all worked out and everything about Mtn Recovery was on the level and professional. Recommend 100%!

Mountain Recovery saved us! We broke down coming down the mountains of Colorado in a fully loaded box truck. They spotted us and stopped to make sure were were safe and then radioed for the proper trucks to come and lift us to Denver. It was quite a project but they handled it with professionalism we cannot thank them enough! Big thanks to Dustin, Gilbert ,and Leslie for all their hard work. And special thanks to Molly.

OUTSTANDING. Watched these guys help an 18-wheeler navigate a road it had no business being on! Little did the guy helping know it would be a double call ... I wasn't paying attention when I went to maneuver my truck so the tail was out of the way and wouldn't get clipped by the 18-wheeler, my front wheel went off the road. The MR guy signs of the situation, thought through several approaches, and managed to save the day. And my truck!!

We had a stressful rental car (TURO) situation yesterday on I 70 just outside Copper Mountain as we were heading to catch a flight in Denver. The vehicle lost oil pressure and completely shut down. Within 3 minutes of us pulling onto the side of the highway, a tow truck from Mountain Recovery pulled in behind us and a wonderful young man named Steve came to check on us. Without going into too much detail, I just want to share, that we had the best experience during a tense and stressful situation. Steve made us feel safe, comfortable, and was incredibly knowledgeable about the whole process. He went out of his way to make sure we has everything done properly so we could continue our travel home without worry. Amazing young man, amazing company.

10 out of 10, I HIGHLY RECOMMEND!!! I had an issue with my coolant hose breaking on I-70 in Vail, and MIKE from Mountain Recovery was on the scene QUICK! He advised me he could tow my semi truck if needed, but THERE WAS NO NEED! HE HAD THE HOSE, COOLANT, EVERYTHING NECESSARY TO REPAIR THE HOSE, AND REPLENISH THE FLUIDS! He was speedy but did quality work ! He gave me extra gallons, he explained to my fleet manager what the issue was, and he even followed me, and checked it out again after a few miles to make sure I was all good!!! I was highly impressed! Mike was the best man for the job, and his little furry friend Tate was super cute! I might not come to Colorado again, but I highly recommend Mountain Recovery and their great service!

These guys are top notch. Broke down on i-70 heading to salida colorado from rapid city sd on a Friday afternoon. My wife and I were sitting at a DOT pull off wondering what we were going to do after all the repair shops we called said they were booked out. We reached the point of giving up and were calling a tow truck company when a God send pulled up out of nowhere in a Mountain Recovery truck. Charlie was a really nice guy who we could tell was a honest and genuine person. We told him what was going on and he immediately called one of his mechanics to our location. Within 30 minutes we had the pleasure of meeting Mario. Another genuinely kind and caring person with knowledge, integrity, and honesty. Mario had us back on the road in no time and we really cant thank y’all enough. I recommend this place to anyone and everyone.

Gilbert R. was extremely helpful in a stressful situation on i70. He is a true first responder when AAA and the highway patrol don't pull through. Recommend him and and mountain recovery!

i had an amazing experience with mountain recovery! i was in an accident in april and derek towed me off the interstate and brought me home for free!! after consideration and inspection i decided to scrap the car because i could not afford to repair the damages and cover the towing and storage costs. i asked kelly at mountain recovery if i could sign the title over to them she was extremely generous and decided to give me my vehicle back no charge at all and bring it back up the mountain for me to get fixed my vehicle was kept safe and in as good condition as it could have been and was taken good care of on each of its towing trips in the last couple months!! i am very thankful to this team for helping so much!! highly recommend this company for your towing needs. besides all of these things they were also just genuinely kind people from the dispatchers, towers, and the higher ups. never had an issue!! thank you again!

Gilbert Ramos saw us on the side of the road and stopped to help. We were towing a 21’ boat and the wheel bearing failed and overheated the bearing and axel. Gilbert knew right away what the problem was and offered to help. He put the boat and trailer up on his flat bed and took us to his company shop for temporary storage. Gilbert was awesome. He quoted a price, stuck to the price when all said and done and was really straight forward to work with. He’s a man of high integrity and care. I highly recommend working with him.

I was heading to the front range to see my nieces musical, and got a flat tire heading up to the tunnels. I was on one of the curves and had no cell service. Leo with Mountain Recovery pulled up behind me to see if I needed help. Gilbert came shortly and I was towed back home. Gilbert was a great help with his advice! I cannot thank Leo and Gilbert for their help! I didn’t catch the dispatchers name but she was super helpful as well. Thank you mountain recovery for your prompt response! And thanks for the cool picture!

We broke down on the side of the mountain just before Eisenhower Tunnel at mm 210 my husband tried to fix our truck but unfortunately it went into derate mode and we had to be towed. The dispatcher was so sweet and understanding and very helpful. She sent Dean to help us. He was very clean cut, kind, respectful, and was very careful with our equipment. After getting the drive line removed and air lines hooked up he came and tied up the steering wheel with the seat belt and told us we were ready to go. I was very nervous at first but he was an excellent driver. We had to go over 60 miles to the dealership for service. Not once did I hear a rumble strip or feel any hard breaking. Once we got to our destination he very carefully hooked everything back up the way he found it and put all of his tools and equipment away and wished us the best. It has been a very long time since I’ve seen a young man so respectful and hard working. I would recommend Mountain Recovery again and again. No tow is too big or too small. Thank you for all you do to keep us safe and the roads open.

We were towing our 26’ Imagine travel trailer through the Vail Pass in Colorado on I-70. We were going up a big incline and traffic was stop and go due to construction. All of a sudden, we had warnings flashing across the dash of our Ford 250. We could hear the coolant boiling and steam was coming from under the hood. We were able to maneuver into an opening on the shoulder for the road crew. We popped up the hood and were sitting there not sure what to do. I said a quick prayer and Lo and behold, this angel named Mike from Mountain Recovery appeared beside us and asked if we needed a tow! He deftly moved his rig (I can’t even tell you how tight the space was) and he was able to get our 250 on the back of the truck bed, and then hooked up our trailer behind that. He was calm and cool, said he does it all the time. Mike was so awesome. He towed us to a hotel and we spent the night. The Ford dealer in Silverthorne couldn’t get us in, so the next day, Mike came to the rescue again! He towed us to Denver and helped us until he was sure we were settled. We recommend Mountain Recovery wholeheartedly. Mike spoke very highly of his company and said it wouldn’t have mattered who helped, everyone is as helpful as him. We felt safe knowing we were in his good hands.

I cannot say enough about the service by Mountain Recovery! We had a jeep break down on i70 during the holiday weekend with a motor bike rigged to the back and Jack not only towed it to a shop for us but removed and stored the bike and rack for us until we could get the jeep repaired! Then when we were ready to pick it up Gilbert not only helped us reattach the rack but drove us to get better straps and followed us to give us a tow over Vail pass just in case! I wish I could give more than 5 stars!

On June 14, my son was clearing land on top of our property with his Kubota Skid Steer. When he got into a steep area, the Kubota ended up rolling down at least 600 ft and landed on some adjoining property. After a week in the hospital, (thank God my son will have a full recovery) we began researching companies that could help us extract the Kubota which was laid on its side, and tucked into some heavy brush on the lower end of the steep mountain. Mountain Recovery came out and said they could do the job. Big Jon, Leo and Dustin were assigned to the recovery and I have to say they were perfect from the start! They were professional, friendly and extremely knowledgeable with the heavy equipment they were using to do the extraction. They not only put the property owners at ease with their expert knowledge and maneuvering of the heavy machinery, but gave our family peace of mind, with little disturbance to the land and the machine. I can't say enough about this company from start to finish, from working with the dispatchers, the owner of the company, Charlie, and the guys who worked so hard to extract our Kubota, they made a very scary and tragic situation less stressful. Thank you Mountain Recovery...job well done!!!

Gilbert Ramos absolutely killed it in the middle of the night. We got stuck 2 miles up a technical and icy trail after sliding into the trees. After Gilbert picked up the equipment he was up the mountain faster then we were and pulled us out without a scratch!! Additionally, Leslie was great to deal with in dispatch. Everyone sounded very confident on the phone that they would help which give us great relief in a very stressful situation.