They aren't bad employees but they aren't to customer friendly, what annoys me the most is that they scratched my rims while installing some tires I brought in, i know they weren't the prettiest of wheels but some people actually care about their stuff and dont want it to get more damaged and what it already is.
We experienced an engine problem driving to Morro Bay for the weekend. We took the car in to Bay Auto & Tire at 8 a.m. (on Saturday!). A very nice man named Jose said he would give the work priority because he knew we were from out-of-town on a short vacation. He quoted a fair price, and stuck to it. No upsell or price-gouging. Very honest. He even gave some advice about something completely unrelated (involving the power steering) that he noticed while changing the spark plugs. It didn’t need immediate attention, but he said to keep an eye on it, and have it checked by our regular mechanic when we got home.
While camping in the area recently in our Ford Transit 350 we were worried our tire pressure indicator tire light was still on even after having tires checked days before. This shop got us in quickly on a Sat and diagnosed that the tire pressure monitors had failed on 2 rims. They got the parts and took care of us Plus getting correct wiper blade replacements. Everyone was very helpful and professional together the job done for us.
This shop is well-connected with suppliers to obtain whatever parts your vehicle needs to fix it and get you on your way ASAP. None of this "Come back tomorrow" stuff. Thank you!!!!
Quick and reasonable oil change. Mechanic noticed a tire worn and feathering. Discussed options of one new tire or replace three. One tire was replaced less than 3 months ago. He explained that due to all wheel drive best to replace three tires but indicated one was still new and would be fine. He could have had me buy ALL new tires but didn’t. So honest. I apologized for not maintaining my car better. He said it was ok it’s difficult to know. Now I wonder why when I replaced a tire 3 months ago (due to damage) they never noticed the bad tire. It’s nice to know there are honest people. Thanks.
This shop is great. I blew the back brakes out of my car (my fault, towing mistake). I called Friday morning, and they got me in that afternoon. At first the repairs were going to have to wait till Saturday due to parts availability, but somehow they were able to find the parts and complete the job late Friday afternoon! Excellent shop!!
I've been going to Bay Auto for years and Miguel is just an amazing guy; friendly, fair, a good sense of humor, knowledgeable of automotive engineering and just a good dude! Miguel is the owner and works at both of his establishments. I will look forward to giving Miguel more of my money! Thanks Miguel! Barry
The only honest mechanic experience I've had. Their prices always beat other local places and national chains by 10-20% , they can almost always fit me in the same week or even the next day, and I trust their judgement and recommendations. Jose is great and I highly recommend you give them a call if you need service.
I really like Bay Auto. They are honest and have gone the extra mile for me on different occasions. I have no problem recommending them for your car needs.
Made an appointment for a tire replacement and the service was fast, professional and friendly.
Seems to be the only place in the county where tire service accepts appointments.
I'll be back
How lucky were we to find Bay Auto & Tire on a Saturday morning when only a few mechanic shops were open and just a couple would work on brakes! Driving to Morro Bay Friday night from Orange County, we realized something wasn't right with the brakes. We found Bay Auto & Tire on Google and decided to take our car in as soon as they're open on Saturday. Miguel (I hope I got your name right.) inspected the brakes. The repairs were done and finished within two hours even though there were a couple of other appointments that morning they had to take care of. The repair cost was very very reasonable. Their work was fast and efficient. Everyone was friendly. Those are icing on the cake! We had no idea what we would do if we didn't find them. Our trip to Morro Bay this year wasn't ruined because of Bay Auto & Tire. Thank you again Miguel and everyone at the shop. :)))
Great people working here. My family was in a tough spot when our car broke down on a road trip. These guys agreed to take us in the same day despite being quite busy (the first car shop out of 4 to do so)
They ended up referring us to a different repair shop after diagnosing the issue, but were very professional, quick and helpful throughout the process.
Highly recommend.
Had to take care of a screw in my tire. They got me in and repaired the tire quickly. If you need service in Moro Bay, this is the place to go. Thank you for the quick service.....
Miguel is the best, got stranded on the side of the road and we were from out of town and needed my car back and running asap. He stayed later then closing to get me back on the road again, even explained what had went wrong perfectly to me, reasonable price to, i couldn't recommend this place enough.
I have a huge apology to make. I got you guys mixed up with a shop in Los osos. I am really sorry and I have never been to your shop. It shows on my page that only once person had reviewed my post so I hope I didn't mess any business up for you. Reveiw has now been taken down. So sorry
The starter on my Lincoln MkLT became sluggish turning over the engine so I ran by auto zone to get the system checked (battery, starter, alternator). After testing, they suggested I take it to a repair shop for more details. Bay Auto checked it out, found that the starter was the issue and had me back on the road much faster than I had thought would happen. Miguel showed me the old part and fully explained the situation. Thanks a bunch, guys!
Miguel and his crew are really experienced and professional, they helped me fix a longstanding problem in my car. Too bad I don't live here, otherwise they would be my go to mechanic!
I called them on Friday, and they said to come at 8:30 on Saturday morning. I showed up on Saturday morning, at 8:30 (they were supposed to open at 8) and no one was there. Called the phone number again-no answer. No one else in Morro Bay was open so I had to go to SLO. Thank you Villa Automotive for getting me in so quick!
Good customer service. They were able to get me back on the road quickly on a Saturday. And they work on 80's VW Vanagons which is becoming more rare by the day.
They got me in 5 minutes before they closed without hesitation ...I’m a long way from home and had a nail in my tire ...good people . And I’m so thankful for them helping me out as quickly as they did !
Miguel and crew run a highly competent, professional, and efficient shop, with VERY fair pricing. Picked up my non-starting Dodge truck on a Saturday afternoon and worked all day to have me on the road by the next morning. Highly recommend them. Never had an auto shop care so much about taking good care of a customer, especially on a weekend afternoon!
Serpentine belt snapped off on a family trip. Had it towed to these guys on our last of the trip. Talked to a guy named Kevin said it would take him until noon to fix and would cost 235. Had it the car in and out in less than an hour and charged under the estimate since he got a deal on parts. Saved the trip
I'm from out of town and rolled in 15 minutes before closing on a Friday with a dead alternator. The guys had me out the next day by noon. Honest and friendly. Would highly recommend.
Miguel is the absolute best! Hands down! He and his crew are diligent, competent, friendly and as honest as I've ever known in the more than five decades that I've been driving and needing service. You won't find a better place in Morro Bay, nor anywhere in SLO county. I've turned every one of my friends in his direction and they feel the same way I do.
Thanks, Miguel!
Miguel and the crew are the most competent and fair-priced mechanics on the Central Coast period. They have done everything from transmission replacements to stereo installs for me and never once failed at any of my repairs or upgrades. As the owner of five vehicles, I wouldn't even consider going anywhere else now. Highly recommended!
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