What clients say about Kilroy's Towing Inc in Little Grass Valley (CA)
We needed to tow our truck to the dealership, an hour away because it was under warranty. AAA couldn't get to us in time for our appointment. Kilroys was their within 10 minutes!! Super clean, very professional!
Glad i called kilroy someone else came out and it was too muddy for them.these guys came out and pulled me out of a sticky nasty I believed after the first hour of trying to wench the tractor out to be an impossible task and we would need an excavator to pull out the skip loader. These guys got it done!
I've used kilroys many times over the past 25 years and always had great service and never a problem.. that was with Kent Kilroy , but a couple days back a kilroys truck drops off a motorhome in the parking lot of the Beam center , Gold country classic cars, and Prosperity Lanes.,.. now the lady in the motorhome won't go and we don't even know who she is .. the last thing we saw was a kilroys truck dropping it off in out parking lot .. when i called kilroys he tells me that his driver was just doing what he was told and it wasn't on them and then hung up on me ... Pretty good service from kilroys ... He also treated my call like I was the ahole and them dropping a random RV anywhere there told was standard procedure.. oh yeah and where was it getting towed from ? A business where it's been parked for two or three weeks....
Kilroy’s Towing was excellent from start to finish. They were professional, considerate, and communicated clearly every step of the way. This tow was arranged through AAA via Hyundai, after an experience the previous day with another AAA-contracted tow company in Grass Valley that did not provide the same level of service or courtesy.
Robert, the driver from Kilroy’s, was outstanding. He called to give me an accurate ETA and followed up again to let me know my car had been safely dropped off at the Hyundai dealership. His friendly attitude and professionalism made a stressful situation much easier.
I highly recommend Kilroy’s Towing and truly appreciate the high level of service they provided.
Wanted to give a shout out to Kilroys towing. We needed a jump on our moving truck (liftgate drained the battery) and Kilroys was there in 10 min after call. The guy who went out quoted $150 for the jump on the phone . He ended up waiving the charge as he knows our crew. 5 stars 100% local !!
I had an exceptional experience today with Kirk from Kilroy‘s towing today! He responded to my flat tire call within 15 minutes, and fixed the tire quickly and efficiently. He was very professional and friendly. Highly recommend this company and Kirk specifically.
Tire blew on horse trailer with 2 horses in it. Kirk arrived in about 2 minutes and got the spare on right away. Spare needed air and was filled and I was on my way. Thank you Kirk and Kilroy's!
I really appreciate this Towing company to the fullest.Like my experience was very humbling and they show understanding that life happens.I was park in a private parking lot and my vehicle got repo and they had a job to do.So I found a ride to the office and spoke to the gentleman's that were there regarding the business private parking lot rules that was told to me.And they're respone was straight to the point. That the business owner doesn't care and that there shouldn't be any body parking their no matter what.And so I ask the how much my fee where it was like 375.00 + 120.00 each day and my heart stop just hearing that from the owners. With all that being said God is good because I ask about getting my belongings out my car and I thought I was sign about my items the owner said sign this and gave me my car right back.And for me to never park there again. So what I'm saying These men deserve the 🌼 🌸. I will never forget them for that and I highly recommend them Hands Down. THANK YOU KILROY'S YALL THE BEST IN TOWN.
Kilroy’s worked with my towing provider to rescue my 14 foot travel trailer and they were the best! They were professional and helpful and took every precaution to prevent any further damage to my trailer, which had broken a leaf spring. Thank you for the help!!
Don Kilroy came out yesterday to jump my vehicle and it was learned that the battery wasnt the problem.He reminded this old geezer ( me) that my 1996 Toyota Tacoma manual stick driven ol truck would compression start if I just rolled down the Hill and popped the clutch so I did and it started up and I was able to drive home saving me a Geico quoted $10 per mile tow charge which would have been $570.00 OUCH!
THANK YOU DON!
Prompt and courteous service for my unexpected tow. They used high-quality specialized equipment and expert knowledge to handle my electric vehicle. Great job Tim!
Wow, Tim Tracey is a great guy. He took such great care of us, towed my 36’ 5th wheel 60 miles like a PRO, very careful and courteous. Kilroy’s towing is the BEST. You can count on these guys…I counted on them and they came through big time.
I've never had a better experience having any vehicle towed . He made the entire process so easy and stress free in an already stressful situation. I will definitely use his services in the future and definitely recommend. Thank you again!
Exceptional service! I found myself stuck with a car issue in Nevada City, and this tow truck company came to my rescue. The owner personally assisted and went above and beyond to ensure my car was safely towed. Thanks to their quick response, I avoided costly repairs that could have arisen from further damage. Their promptness, professionalism, and the owner's expertise not only saved me money but also made a stressful situation much more manageable. I highly recommend this company to anyone in need of reliable and helpful towing services!
Highly recommend Kilroy's Towing. Towed my car when everyone else was unavailable or simply, twice the price. Super customer service oriented and just heard of an experience my brother-in-law had with Kilroys Towing where Scott helped get the car back on the road with a simple suggestion- great team and great people. Thank you Kilroys Towing.
Garrett at Kilroys Towing was on time, friendly and professional. On a rainy Saturday he paid particular attention to hooking up my truck and making sure that towing would not cause more damage. He is a true master of his craft and seemed happy doing it.
We had a tough recovery after spinning off a mountain hwy in a snowstorm. Kilroy's recovered our vehicle and saved us a lot of frustration. They could have made a lot of money off of storage fees but instead, Josh at the yard counseled us how to quickly get our car and gave us excellent advice on our next steps with the insurance company. It was a blessing for sure. We are thankful for Kilroy's help in our time of need.
KILROY’S TOWING SERVICE is the Best Towing Company in Nevada County! I will always use Kilroy’s from now on even though I have AAA Premier Roadside Service!… but when I called AAA for help they said they couldn’t help with extraction service because I mentioned the words mud and driveway. I was driving on a roadway up to my gate and driveway and when I backed up to straighten the car to go thru the gate I got off the roadway into leaves and pine needles and in trying to make it right it got worse!! So I called Triple AAA which was useless. Finally the dispatcher said and I Quote…”IF we come to your place it will be more than 180 minutes and at that time the driver will tell you if he thinks he can do it, what number can we call you on to let you know?”
I made a few phone calls and I was referred to Kilroy’s Towing Service! Also 2 other towing companies recommended Kilroy’s because of the type of trucks they have and the experience required! And I am SOOOOOO pleased! They arrived in less than an hour the drivers name was Donny and Boy! was he excellent! He was courteous, professional, clean, and VERY knowledgeable! He had my car back on the road in less time than it took him to drive to my location🤓 PLUS he wouldn’t accept a tip either! I will ALWAYS use Kilroy’s from now on, Also AAA will reimburse me when I use a tow company other than the one they have chosen to have an exclusive agreement with!
Even if they didn’t/don’t reimburse Kilroy’s is worth the price- You can be assured of successful, professional & friendly service!😃🎶🎉
Billy is, the best of the best!!!
I blew out a tire on the I-80 and hardly made to the side to pull over. Billy pulled up in front of me and fearlessly got my car onto the truck with cars flying by us like we weren't even there. Without Killroy's towing and Billy I probably would have been destroyed by a semi, like my neighbor was; so if you have to choose, this is the right choice!
Garrett with Kilroy‘s was the man! Super professional, quickly responded, made the whole process painless and simple. I highly recommend them if you ever break down and need a tow. Thanks Garrett, you need to get a raise at work :-)
Billy really helped me out tonight. Stupid me got stuck in a mud puddle. He came out right away and pulled me out of a sticky situation. When he drove off I realized my truck was broken. I called dispatch and he came right back and towed me home. I’m so grateful we have such a wonderful tow company that is here for us when we really need them! Thank you Billy and Kilroys for taking care of our community!
Billy from Kilroy's Towing came to mine and my 3 year old daughter's rescue! He came early, was a great driver, handled my car with care and tolerated my 3 year old talking his ear off. I HIGHLY recommend this company ESPECIALLY if you get Billy as your driver. 100 gold stars 🌟 🤩
The driver Kirk drove all the way from Grass Valley to Applegate to tow my vehicle from the side of the freeway. He was most concerned with my and my girlfriends safety so he had us head home before he started working. He was very fast getting the car towed to my house and placed the car perfectly in between 2 other vehicles which was not an easy maneuver but he made it look easy. He even asked if I wanted him to hookup the battery so we could find out if that was the issue which I declined only because I felt he had already done so much in such an excellent fashion. He couldn't have been more courteous and professional I cant say enough good things about Kirk and his employer.
Huge shout-out to Kirk! I missed my first appointment to have my car towed from my house. He came back a few hours later and didn't hold it against me for making him wait the 1st time. He was very friendly and nice! Then he got my car to start, which I hadn't been able to for like 2 weeks! Then he and I had a misunderstanding, where he started to load my car to tow, after I had said that I no longer wanted it towed, since he got it to start. I apologized and we had a good laugh and he took it off the truck, with a smile. Not once did he seem annoyed, which to be honest, I would've have been annoyed if I were him lol I truly appreciate his attitude and help, after not even needing the service after all that! Thank you!
Kent Kilroy saved us today! We were stuck in a horrible snow situation that kept getting worse before he got us on the road again and made sure that we got home safely - I recommend this business fully for any and all of the services that they offer - having experienced a little of each of these areas over the time I have owned my vehicle I can say with confidence that I would not hesitate to work with them again and again. Definitely a local business that I will always go to if in need.
We were traveling home to Idaho had a slide off and AAA could get a tow up to us and I called Kent he dispatched the tow truck to get us ..it was right in time. Then once our vehicle was in his shop they started on it as soon as it was taken off the truck... Great service and great people! Definitely 5 stars from us.
This place is a Godsend! I live in Utah and my 19 year old daughter and friend took a road trip in route to visit a college. During the drive they became stranded on the side of the road. Kent's employee picked them up and took them to the place our insurance suggested. The place was very sketchy (especially for two 19 year olds), so the driver decided not to leave them in a place where he didn't feel comfortable about leaving them, so he drove them further than her insurance covers with no extra charge and after another failed attempt to get them to the right spot, he took them back to their auto shop. Once there, they realized the car would need to go to Ford. Kent's company then towed my daughter's car to Ford and talked with them about the situation. Once he realized that Ford would not be able to get to it until the next day, Kent's company drove them to a hotel that he felt would be a safe place for them and talked to hotel management about a discounted price where they obliged. After my daughter and her friend spent 2 nights there, Kent continued to check on them and came and picked up my daughter and took her back to her car. All of this was done with no charge.
This man and his company went over and beyond what we would expect from a decent tow trucking company. His kindness will never be forgotten, and I wish the world had more of him in it.
390 Madrone Way, Grass Valley, CAJunk removal service
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