Triple M picked up my Ford Expedition and delivered it to gold country automotive for a repair service and the driver was so friendly and helpful...I didn't even have to go drop the keys. The driver took care of everything and it was an awesome experience. I highly recommend them for all your vehicle towing needs.
Absolutely capable and friendly driver who came out on a timely basis and got my car out of it's stuck position. Great communication and I couldn't have asked her better.
Impossible to work with. Dishonest. Insane pricing for towing a car from a safe crash location a very short distance. Unkind to a teen in shock after an accident.
I'm so grateful for the Darrell, Courtney, and the Triple M team. Darrell, the technician, was fast, friendly and communicated with me all the way up to his arrival to fix my flat tire. I can't be more grateful and will never hesitate to use my AAA Plus service if I'm ever in dire need. It's very reassuring to know Triple M is out there if I need them in an emergency. Thank you!
I was in the car, key in the ignition, with the tow truck in front of me and the driver left without taking my car - My insurance company called to schedule a tow and sent both a approximate arrival time and a confirmation of arrival. When I got the message, I grabbed my things to go outside and another message appeared that said Service canceled. I don’t know what happened regarding the messaging, though if there was a mishap, the driver could have said something to me or have asked Me to have the insurance company confirmed. Instead, he left while I was standing next to the tow truck. Now I am waiting for my insurance company to schedule a call with another tow company. It’s common courtesy to address something when there is a communication issue. Driving away on someone who Is In the car, staring at the tow truck waiting for the driver to begin is not acceptable. That was so extremely rude. And it Could have been so simply resolved.
My friend's Cadillac was dead and we couldn't open anything, so we called AAA and they set us up with Triple M. We had a man named Darrell help us and he was so nice, our savior! He got the car door open with an air wedge, but then we found out the battery was dead or malfunctioning. He was going to tow it for us since nothing was working, but he insisted one last try to turn on the car with his battery amplifier or something (I don't know car stuff) and A MIRACLE HAPPENED, THE CAR TURNED ON!! We loved Darrell, his fast service, knowledge, and personality A++++ thank you Darrell! (He really saved us because we live in Sacramento and it was like 7:30 PM at night after we went to the Nevada County Fair)
My partner and I got locked out of our car and had to call AAA to open it for us so we could head to our campsite . Darrell was super helpful and fast . Great guy and great vibes . Never had a better experience. What a life saver !
Well, well,..well!
I and my friend Pat, had a great time watching your man Darrell while he performed his duties! Absolutely and we had a good time chatting and catching up on us not seeing each other for a spell.
The results after Darrell checking the battery, it was not Bueno! So's he gets a hold of Preston and in tick tock time we get us a spanking new battery! We were very pleased with the service provided and sorry I couldn't find a feather for your cool hat, Dude! 😎
My truck’s battery died today while I was away from home, so I requested service via the AAA app. About 30 seconds later, Triple M called me to get the details and confirm that they were sending someone. Darrell arrived about 20 minutes later, ran some tests, and got my truck started again so I could drive it to my mechanic. Super nice guy, and super fast service overall today. Thanks!
So happy with my experience with Triple M towing. Darrell was so kind and replaced my flat tire quickly, even giving me helpful tips if I'm in a tricky situation in the future and need to change it myself. Much appreciated, thank you Darrell!
Just had a very kind guy Darrell from Triple M Towing rescue me from a flat tire. He was able to inflate the tire, spot the small nail, and then follow me to the local Les Schwab so I could get the tire replaced. There's so many good people out there willing and able to help out a damsel in distress😊Thank you Darrell.
Darrell was the gentleman who helped with our tire changed.
He WAS VERY PLEASANT, SUPER FAST RESPONSE AND SUPER FAST TIRES CHANGE.
100% SATISFIED WITH HIS SERVICE.
My battery Died at Quick Quck this morning and I called triple aaa. They told me they would be here to help in 20 minutes.
Darrel from
Triple M showed up in less than that. He provided very good fast service. My battery was toast. I needed a new one. I felt comfortable with Darrel he is friendly and professional. He quoted me a price and I price checked it at auto zone. I got a better deal and fast service by just buying the battery straight from AAA. Great service today! Thank you. I appreciate you.
"The chic there was really cool, and helped laugh with me about my wreck! Humor helps when at tow yard gathering your property...."..... Was my original post. This is my new one:
This place is crooked, opportunistic, and parasitic: offers no value to society, and preys on innocent people to steal their money and property. Never trust these people, they're parasites. They never told me t he pay schedule, a I was in shock and they towing away my totalled van after accident, not my fault. They used my situation to try to stick me with a bill that is larger than the price of my vehicle in good condition! How t heck does that make sense??? I tried to sign it over, but they said they'll be charging me $100 a day, no matter what, until I pay the full balance. After that I laughed, and said, "well I guess your gonna get nothing from me! Because I actually was going to give you something! Not anymore!" Never chose this company for town service.
I had my tire blow out on the highway coming down grass valley and I called triple m and Darell was there under 20 minutes. Super helpful, quick and friendly. I had an amazing service and I really appreciate Darell’s hospitality and professionalism. Extremely impressed by the service.
Professional, compassionate and friendly. I was stranded with a flat tire down by the Bear River in a storm and at night. Dispatch was awesome and driver was incredible. THANK YOU
LAUREN CLARK
My Silverado would not start. Darrell from AAA Triple M towing arrived. Upon arrival and checking out the problem, he performed a battery check. Finding that the battery needs to be replaced. Darrell did further research and the battery that was installed 2 years and 9 months earlier, was not the correct battery for this truck. He installed correct battery, (which took longer than his allotted time),he contacted his office, explaining the situation and was told he could finish the install. Darrell took the initiative to do research. The owners of Triple M need to recognize this employee for time he took to make sure it was completed correctly and more than that, that I informed and happy with the results. Darrell is a keeper and you need to recognize.this. Bright, courteous, and friendly. Thank you Darrell. Triple M, (AAA) is a great company. I will continue to use this business. Thank you
My recent tow was my second positive experience with Triple M. My first tow was from my rural residence and the driver navigated my narrow driveway expertly. This time my vehicle was in a grocery store parking lot and would not shift into neutral or start. Ava was great at arranging for billing and Candice troubled shot the problem expertly. Positive and supportive she truly saved the day. I cannot say enough good things about Triple A.
Broke down on the 20 near bowman lake road. Called AAA and was told there would be a 3 hour wait. The dispatcher from triple M Called and said they had a driver coming on at 8 and had a quick in town tow,a jump and then would get to us. Then a call saying he was on his way to us. 4 hours later AAA Called and said they could no longer tow us until the next morning. If it wasn't for Ridgeline towing, I'd still be on the side of the road. Thanks triple M! Yall are horrible people.
Candice was awesome! She was able to pull me out of a difficult parking lot (Chase on S. Church street), all the while managing pedestrians and traffic.
January 3 we had a snow storm and needed emergency assistance for our Jeep!! Triple M sent us a great driver, forgot his name, but he truly is awesome!! We got Jeep stuck in bad spot by fencing going over edge of road!! The guy is awesome, kind and helpful!!! Thank you Triple M GREAT JOB!!!
I called AAA towing last Saturday when my starter had died at an Airbnb and they sent a woman out from Triple M. It was THE BEST experience! She was there immediately- got my car on the truck bed with zero problems even though it was parked in a pretty steep and difficult driveway- and had it dropped off at my mechanic in minutes. Super professional and prompt.
I hope I won’t need another tow for a while but if it happens I won’t hesitate to reach out to Triple M and will be recommending their service to everyone.
We were leaving for a cruise to Mexico when we went to start our car and it was completely dead...it was also blocking our second car so we could not get out of our driveway. We called AAA & Triple M Towing came out within 20 minutes. The driver, Kristy, immediately did an assessment and was able to diagnose what was going on, got the car onto her truck; she then said she would take it to our mechanic, drop off the keys, and we could get going on our trip. WOW, I can't say enough positive about Triple M Towing and Kristy!!! They are totally amazing and are more than a 5 star service. Kristy was calm (I was very anxious and not calm!), knowledgeable, respectful, and extended herself to help us to head out for our flight....the next day I spoke with the mechanic and they advised Kristy had done an excellent job positioning the car for them as they were closed at the time; they had the keys and were going to get it fixed before we returned from our vacation. Major Kudos to AAA for this service and choosing Triple M Towing for our local provider and please pass on our gratitude for Kristy.
Worst most unsafe experience ever they sent a completely untrained driver that said she doesn't know what she's doing then can't even get the truck in reverse. She continued to almost smash her hand in the mechanism and asking me to do her job and be right next to traffic and then when i had to call the company and have them ask her to stop she continued to mess with my trailer moving everything dangerously around while im inside trying to get my things out after asking her to stop so i could. I called to complain and see about them sending another driver and they tried to act like me fearing for my safety was an attack against her so they left me stranded on the freeway next to traffic in an unsafe situation and said they weren't sending anyone else when i waited 4 hrs already for all this to get towed. I will never use them again and I'll strongly discourage any one else to. You're lying she's lying i was put into unsafe conditions and tried to ask her to stop and she would not do yes when I'm on the side of the road and it's loud I'm going to yell so she's stops putting my life at risk you can try to gas light me all you want but your at fault and she's incompetent to the point she can't even wait for me to get my stuff out like i asked to do in the beginning and she said yes. Your opinions don't change the truth.
We blew a tire on Christmas Eve about 7 miles from our house. Spoke to someone over the phone and they sent a driver out instantly. The driver was supposed to get off work about that time from working nightshift and he came regardless of his shift ending soon. He was very knowledgeable and respectful and towed us home so we could make it to our parents house for Christmas Eve. Best towing experience we have ever had. Thank you so much for the quick response time and a special thanks to the driver who went out of his way to tow us home so quickly <3
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