What clients say about Nevada City Auto Service in Little Grass Valley (CA)
I brought my car for some work. One of the items I requested was the brakes to be fixed. They checks them out and said they were in perfect order. Shows you what I know, but it also shows their integrity and honesty. Also, the other item I would point out was the work was done right before a snowstorm that closed down Highway 49. Chains were required all week to get to Grass Valley. Of course I didn’t have those, so Mike said it was no problem to keep the car there. Very reasonable, thorough, and honest. Great work guys!
Our other mechanic recommended this shop because he doesn't work on Fords. I can tell already just booking my appointment that we will never go anywhere else. Friendly, easy to work with, knowledgeable, professional, so far I have only good things to say.
Hands down best mechanic in Nevada City!
I can’t say enough good things about Nevada City Auto Service! We had a blown head gasket, and they not only fixed it perfectly but also gave us an oil change. The owner is awesome—super friendly and knowledgeable. Plus, there are two sweet dogs that greet you when you arrive, which makes the whole experience even better! The prices are fair, and the quality of work is top-notch. I feel so lucky to have found this place and will definitely be back for any future car needs!
I never in my life expected or even hoped to get auto service as thorough, fair, honest, transparent, kind, intuitive, and altogether professional as the care we received for our 2014 Toyota Prius at Nevada city auto service. From a blown head gasket, toasted spark plugs, brake pads, and everything else that our car with high mileage required, the repairs and replacements were handled with expert care and efficiency. It feels like we’re driving a brand new car now — one with 178K miles on it! I will be taking my vehicles to Mike and his crew exclusively from here on out. Five stars isn’t even enough.
i dont make reviews often if ever BUT , out of all the shops ive taken my pre runner (2017 TACOMA) this place is knowledgeable and very personable. left my water bottle there an they delivered it to my house without asking.. that says alot.
HONEST QUALITY WORK non the less.
Brought my Work truck into the shop. Mike and his Crew were friendly, professional, honest and incredibly helpful. Great communication and great work. These guys are for real.
From their kind "It sounds like you're in a bit of a pickle so why don't you bring your car in and we'll see if we can help you out." response to my panicked phone call to the ride back to my group and fashioning a workaround to get me back on the road when the part they had wasn't quite right, I could not be more grateful for Doug and Mike at NCAS! What quality mechanics AND human beings. I'm so glad theirs was the first number I tried when my car lost all it's coolant while I was responsible for 6 little people on a class field trip from Truckee. BIG thanks and a lifetime of gratitude! Look no further if you need help with your vehicle.
This mechanic shop is great!
My engine light started blinking 10 minutes into my drive this morning and I was stranded in the middle of nowhere on Memorial Day! After calling a bunch of closed shops these guys were open and willing to squeeze me in to help me out. Mike was great at explaining the problem and answering all my questions, they even showed me the broken parts on my van. I'll be able to get back on the road by the end of the day! I really appreciated the service and willingness to help out especially when most other shops were closed for the holiday or unable to help me quickly!
I was traveling in town for a weekend seminar with a new-to-me stick shift when there was suddenly no pressure in my clutch. seemed like the slave cylinder had a leak. I called ALL the shops in the area and was lucky enough to finally connect with Mike whom had a last minute cancellation.
On-boarding was seamless over the phone, and automated with text message appointment confirmation giving me access to all the information I needed to give my tow truck driver in a convenient form.
Hospitality was excellent, service was swift, fairly priced, and performed with care. 10/10 recommend
I always come to Nevada City Auto Service for work on all my vehicles! Mike is always straight up with me and does a good job everytime. I like the small family vibe and honesty. This is my go to place for my vehicles, I recommend this shop to everyone I know...
Nevada City Auto is the best in town! Affordably priced, great service, kind, honest and the get the job done with haste and great quailty of work with only high quality parts! Whether you need routine maintence or a more complex issue these guys will get it done and done right. Thanks, Nevada City Auto for all your years of fantastic service!
ALSO i would like to add that i have an array of different vehicles and they work on them! At this point hes one of the only people i let touch my 7.3L diesel ford F250 4x4
10/10 highly recommend.
NC Auto is a rare and uncommon find in the Nevada County auto service trade. The owner, Mike Pennock, runs a very tight shop with a vigilant, watchful eye on each and every service being performed by his mechanics. Mike literally gives the same care and attention to his customers' cars as he does to his own vehicle.
NC Auto recently sent the first exhaust manifold they ordered for me back because it wasn’t within spec. It meant taking a chance that my car wouldn’t be back when I wanted it but they prioritize the quality of their work above all else and always do the job right. 95% of shops would have just thrown it in the vehicle and let me worry about it down the road.
I have finally found a competent Nevada County auto mechanic that I can trust. Mike, your continued personal care and attention to my cars is appreciated!
My go-to auto shop ~ Mike and his crew are honest, professional, and diligent. I’ve been able to call in a jam and have my car towed there for a quick turnaround to get back on the road, and at an affordable rate too!
I love this place. they are always willing to help witha vechile as soon as they can. And take their work to heart . Have saved me money and take safety in concern and I really appreciate them pointing things out like that not only for myself but because of my son. They want to do the best job out there and also want to make your car run good and last you as long as possible. Thanks Nevada city auto service
We came in with a flat tire and the steering wheel was off and asked if they could check the tire. They charged us35 dollar for putting some air in the tire and tighten the velve. 5 minutes work but they let us wait for over half an hour.
We drove of and the car started shaking because the front wheels were out of line. He completely missed the fact that the wheels and steering wheel were off. We had to go to another shop to get it fixed.
Go to Douglas. They are nice over there.
This shop is a joke. They have eight bays and one mechanic. The one job they did for me failed within two months. I went back to them to do another simple job (only because I wanted them to fix the problems with first job) and after driving in for my appointment, I come to find that they had never even ordered the part and they want me to come back in. Nope. There are a ton of auto shops in this area. It’s not hard to find one that will actually get the job done, and with good customer service to boot.
I live in Southern California & my single daughter lives in Nevada City. It's hard as a woman to find any mechanic shop that's going to treat you right & fair. This place has far exceeded my expectations of any auto shop. Joe has been instrumental in ensuring that my daughtersd cars will be fixed and at a very decent price. I cannot express just how much I'm impressed with Nevada City Auto. Now my daughter has a go to mechanics shop to get all her cars needs met to keep her and my granddaughter safe on the road!! 🤗
I have used Nevada City Auto service for over 20 years and have always been pleased with their great work. They go out of their way to get the job done and done right. It is essential to have a dependable auto mechanic, especially with the older cars we drive and I have found that in Nevada city Auto service. Thanks for being there and all your service to us over the years.
Check engine light came on after 10 hour road trip. Have to leave again later today. When I called they said they were too booked to work on it (a sign of a good mechanic)... :) but they would able to squeeze me in to at least check the code and tell me if I can keep going on my trip - which they did free of charge. Really nice guys. Highly recommended.
For a multitude of reasons, I found out several years ago this is the best auto shop I have ever done business with.
With 4 cars and several years of relying on them to find and do all the repairs, I have never been let down!
All with a genuine smile on their faces as they greet you and say good bye.
Old fashioned values , hard to find ANY business like this these days!
Coming through Nevada City on vacation, our truck developed an electrical problem. They not only let us park our trailer in their back lot overnight, they got it in the shop at 8 a.m. the next morning, found the problem, got it fixed and had us on the road by 11 a.m. They could have sold us a replacement alternator, but found the specific part and had it repaired at an alternator shop for less than half the cost of a new alternator. Their shop is clean, all the mechanics helpful and friendly. I would definitely recommend their services to anyone living near or passing through Nevada City/Grass Valley, CA. Thanks Pat, Jason and Gary!
390 Madrone Way, Grass Valley, CAJunk removal service
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