This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on James Auto in Torrance, CA skews negative: serious complaints about missing/stolen belongings and high impound fees, rude or dismissive staff, billing discrepancies, and long or uncommunicated wait times. Positives note professional drivers, quick morning releases, and compassionate front‑desk help. Yard organization, inventory variety, and ease of finding parts aren’t addressed, so unclear. Overall: 49/100. If you must use them, remove valuables early, verify invoices line by line, and plan for potential delays; service quality appears inconsistent.
Address:
1617 Sepulveda Blvd # 9, Torrance, CA, United States
What clients say about James Auto in Torrance (CA)
Total bait and switch! Went in for simple brake pad replacement and was quoted one price, and told to come back in an hour. Came back to being told more problems, and caliper needing replacement for 150. I declined, and said put it all back, just replace the calipers. This was agreed, and I was told come back at 5pm...I originally dropped the car off at noon.
Upon retrieving the car I was told to come up with $515.00 for brakes!! I had him replace all my old parts, except the brakes, and im taking all the old parts with me to MY MECHANIC!!!
This is what I get for using someone that I dont know!!!
My normal mechanic is Mike at C&A on Crenshaw and Rosecrans in Gardena. Hes been my mechanic since college, and has ALWAYS been honest with me!!!
340 Van Ness Ave Suite A, Torrance, CAAuto repair shop
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