This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Scrap Catalytic Converter in Torrance, CA trends negative overall: many report no responses to calls, texts, or web forms, signaling poor responsiveness and inconsistent customer service. A lone bright spot praises courteous staff and quick, guideline-compliant appraisals. Little is said about pricing fairness, inventory variety, yard organization, or ease of finding parts; data is limited. Overall: 45/100. Strengths: professionalism when engaged. Common complaints: unreachable phone/text, lack of follow-up; “wait time” mostly means waiting for a reply.
I don't have much experience with catalytic converters, so I didn't know what category mine would fall into. On the website there is an email form. I submitted it twice, with no response. I then tried calling the number (during business hours ) on 3 different days to no answer. I then texted the number ( it says on the website they accept texts). It sent as an iMessage, which was read and never replied to. I eventually gave up and sold my converters to rockaway recycling, who answer their phone s
340 Van Ness Ave Suite A, Torrance, CAAuto repair shop
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