Penske Buick GMC of South Bay in
Torrance (CA)

Jack Salmon is very professional, wonder attitude and I will definitely only go to him. This is my first visit after buying my 2026 car and I was impressed with the quality of service.

My service advisor, Efrain, keeps me updated when my car is in their care. He checks for any service recommendations and responds in a timely manner. I like how easy it is to set an appointment. Professionals.

Took my H2 here for weather strips replacement for both front doors and had a good experience with Jack. He was professional and friendly, and so far I'm happy with the results.

Reggie is the best if the best!! He makes it so easy. I recently moved from Mamhattan Beach to Brentwood and I still come to Penske because his outstanding service!!

Ever since I purchased my car from Penske Cadillac South Bay, Reggie Shelton has made my car service needs so seamless and comfortable that I have forgotten that my car was being serviced.It is his demeanor and excellent customer service skills that will keep me coming back to South Bay Cadillac... Mark and Bob, Reggie is an asset to the company... Marshall May Jr

Efrain is my guy at service department. Communication always on point. Try’s his best to get you in and out while making sure your vehicle is not rushed!

Gary was so polite and helpful. Enjoyed his thoroughness in answering questions. He made the transaction an easy process and we appreciated it so much. Sincere thanks! M. Cosentino and S. Espinosa

Mr. Reggie is awesome. He always treats me like family. The man is so efficient that I am not sure why he is not manger of the entire facility. He was here one half hour before the place even opened. He is absolutely amazing.

I took my car in for an oil change & arrived 10 minutes late for the appointment. Nonetheless, I was immediately checked in & went on my way. About 90 minutes later, I received a text that the car was ready for pick up & the option to pay online for the service, which I did. Upon arrival at the dealership, I was greeted by my service guy, Robert Wright, who gave me a copy of the service report, my keys and I left. Effortless & seamless!

Robert goes over and above to solve any issues. He works very hard to never have you wait while dropping off/picking up your car. I was driving home a few years ago from Utah, and my screen showed that I should pull off the road as my car was having an issue. I called Robert and he told me what he thought the issue was and set up an appointment at the Las Vegas Cadillac to service me when I got there. I drove into the Las Vegas Cadillac, they knew exactly what the issue was and I had an appointment. And everything went smoothly from there. 5 star service.

My experience buying a car was excellent from start to finish. Nathan was amazing to work with he communicated very well throughout the entire process and made everything smooth and easy. He was patient, knowledgeable, and always available to answer my questions. The whole experience was stress-free, and I truly appreciated how simple he made everything. I highly recommend working with Nathan and Mo if you’re looking for a great car-buying experience.

I have bought many cars, and from my experience, this has been the best so far. I initially planned to buy from another dealer, but based on my experience there, I had to walk out. When I came to this dealership, I was still in a defensive mood. Thanks to Mohammad and his team, I went home satisfied. I felt respected and was not pressured or mistreated.

Penske Cadillac of South Bay was the best car buying experience I have ever had. No high pressure, fair pricing. Numan was my salesperson and he was great! Finance office made experience easy. Thank you!

⭐⭐⭐⭐⭐ Exceptional Experience at Penske Cadillac! I had an outstanding experience at Penske Cadillac, and I want to personally thank Dino, Mark, Reggie, Efren, and the entire staff for going above and beyond. From the moment I walked in, everyone was professional, welcoming, and genuinely committed to making sure I had a great experience. They took the time to answer all my questions, made the process smooth and stress-free, and truly went the extra mile to ensure everything was perfect. Thanks to their help, I ended up purchasing a 2025 GMC Acadia that we absolutely love. Their attention to detail, honesty, and customer service made all the difference. It’s rare to find a team that cares this much about their customers, and Penske Cadillac exceeded my expectations in every way. I highly recommend them to anyone looking for a great vehicle and an even better buying experience. Thank you again to Dino, Mark, Reggie, Efren, and the entire Penske team! — NH

Amazing and easy experience working with Grier and the team. Grier made the truck buying experience actually enjoyable.

Everyone we interacted with at Penske was great. Grier was a pleasure to work with, Mark in Finance was so helpful, and we appreciate everything the team did for us. The whole experience was easy and smooth.

We had a great experience purchasing a new vehicle! Atanas and the whole team at Penske were very helpful! We appreciated how kind they were throughout the whole process. Highly recommend them!

Dino was of great help! Saw a listing online of a car we were interested in looking at and Dino contacted us right away and helped set us up an appointment. He was kind and friendly, made our process very smooth and simple. Thank you Dino!

Great experience here. Everyone was friendly and took time to answer any and all questions I had. Sanya was especially helpful and had everything prepared as quickly as possible. Would definitely recommend checking out this dealership if you’re in the market for a new car.

I normally don’t write long reviews, but this experience deserves it. I was up late one night doing research after getting approved for a loan through SchoolsFirst Credit Union. I needed a truck for business, so I was deep into comparing models, pricing, and specs. Around 3:30 AM, a certified pre‑owned GMC Sierra 1500 Denali Ultimate suddenly popped up on Penske’s website. It only had two photos, but the Carfax and details were all there, which helped — I’m a visual person, though, so I wanted more. I filled out the online form, and to my luck Tyler Colbert called me. I’ll be honest — I came in a little guarded because we’ve all had dealership experiences where the price changes, the upselling starts, or the pressure kicks in. I already had my financing lined up and knew exactly what I wanted, so I wasn’t in the mood for games. Tyler handled everything professionally. He sent me interior photos right away and answered my questions without any pressure. After a bit of back‑and‑forth, I told him I was serious and driving up from Santa Ana that same day. When I arrived, the truck still needed a few repairs and final inspections. Instead of trying to rush the sale, they made sure everything met their standards first — which I appreciated. I met their finance manager briefly, and Bryan, another manager, checked in as well. Still no pressure, no gimmicks. Later, I received an email from their GM, Niko Spasic, so I called him to give some feedback. Shortly after, I got a call from their finance manager that honestly could have cost them the sale. I called Niko back to let him know, and he immediately stepped in and handled it. From that point on, Tyler and Bryan took over the entire transaction. I even signed my paperwork with Tyler — smooth, straightforward, and respectful. What really impressed me was everything that happened after the sale: -A detailer accidentally caused a small issue with the steering wheel — Niko took care of it immediately. -I was missing my second key — Tyler and Niko handled it without hesitation. -There was a rear bumper issue — Bryan made sure it was resolved. These guys didn’t skip a beat. Tyler’s communication, Bryan’s support, and Niko’s leadership turned what could’ve been a stressful purchase into the best vehicle‑buying experience I’ve ever had. I even joked with Tyler that this was smoother than dealing with the DMV or my cell phone provider. No haggling. No arguing. No pressure. Just: “This is what I want — can you honor it?” And they did. For the price I paid and the level of service I received, I feel genuinely good about this purchase. I’m already planning my next vehicle upgrade in a few months, and I told Tyler to be ready because my fiancée’s car is next. Thank you Tyler, Niko, and Bryan. You earned every bit of this 5‑star review.

⸻ I had a great experience purchasing my GMC Sierra, and I want to especially recognize Sanya for her outstanding service. She was professional, patient, and incredibly responsive throughout the entire process. What truly set her apart was her willingness to answer follow-up questions promptly—even during her days off—which speaks volumes about her dedication and care for her customers. Sanya made the buying experience smooth, stress-free, and transparent. She took the time to explain everything clearly and ensured I felt confident and comfortable with my decision. If you’re looking for someone who genuinely goes above and beyond, I highly recommend asking for Sanya. She’s a true asset to the dealership. ~javier romero Rancho Cucamonga

Jason Green and his Service staff went above and beyond to ensure I had a great service experience. I was greeted by several team members once I arrived, each one focused on delivering a quality service experience. Effren was my service writer and walked me through every detail of the service done on my truck. The car wash after the service was the “chef’s kiss”. I’m a life long GMC guy, definitely will be back for future services.

Since there was no warranty or my warranty expired a few days before, the price could’ve been way better then taking the holiday hit!, But Jack Salmon did an amazing job, he definitely needs a bonus, he’s a very professional, kind & cool Service Agent.

We walked in for a test drive and walked out with a car we love. Jose Luis was patient while explaining the different features of the vehicle and was upto date with the latest specs of the car. Big shoutout to the entire Penske team Nico, Mo, Mark, Walter who were kind enough to answer our questions and get the paperwork done on time.

I can’t say enough great things about Penske Cadillac of South Bay and their entire team. From start to finish, the process was seamless, efficient, and truly customer-focused. General Manager Niko runs an outstanding operation, and it shows in every interaction with his team. The entire purchase process took just three hours, and the best part was that almost everything was handled remotely. I only had to come into the dealership the same day to sign paperwork, which Nick made incredibly easy and straightforward. No unnecessary waiting, no pressure—just clear communication and professionalism. I also had a few issues with my vehicle, and their team was prompt, responsive, and proactive in addressing everything. They didn’t delay, deflect, or overcomplicate the situation—they simply handled it, which is rare and very much appreciated. This was easily one of the smoothest and most efficient dealership experiences I’ve had. If you’re looking for a Cadillac dealership that values your time and delivers top-tier service, Penske Cadillac of South Bay—and Niko and his team—are the ones to trust. Highly recommend.

I've been going to Penske of South Bay for quite some time now my advisor is Efren Guerrero he's the best I think he's honest and up front if he know how much I love my ct4 and my ATS that I used to have I can't think of the other one but this is my third Cadillac and I've been going to him ever since I met him great person great personality keep doing what you're doing my brother.

Gary the salesperson went the extra mile to ensure my buying experience was great. All in all I would recommend Southbay GMC.