Long Beach Honda in
Signal Hill (CA)

I recently purchased a 2026 Honda Accord Hybrid from Long Beach Honda, and unfortunately my experience was disappointing. Before visiting, I had a written out-the-door quote from another Honda dealership. I shared this with the Long Beach Honda sales team, and they assured me they would match or beat the price. Based on this promise, I decided to move forward with them. During the finance process, I was verbally told the total amount would be around $35,850. However, after reviewing the paperwork at home, I realized that my $5,000 down payment and additional aftermarket products were structured in a way that was not clearly explained. These optional add-ons were not transparently disclosed, and I did not receive a clear breakdown of the final price before signing. I returned to the dealership the same day requesting removal of the optional products and clarification, but the management refused to assist and told me nothing could be changed. This lack of transparency and unwillingness to resolve the situation was very frustrating. I chose Honda because of its reputation for integrity and customer trust, so this experience was unexpected. I hope the dealership and Honda corporate take this feedback seriously and work toward transparent and customer-focused practices. I am still open to resolving this matter and would appreciate the opportunity for the dealership to correct the situation.

Wonderful sales folks! Great President’s Day discounts which allowed me to purchase same day. Thank you all for the wonderful support and care of our needs. I will share with all of my friends!!

I had a great experience buying my new CR-V Hybrid from Long Beach Honda. Hayden was my sales representative, and he provided outstanding service from start to finish. I knew exactly what I wanted, and he had all the paperwork ready when I arrived, making the entire process quick and seamless. Everyone I interacted with was friendly, welcoming, and professional. Highly recommend.

I didn’t shop around for vehicles at other dealerships because I feel like I can trust Long Beach Honda. They communicate, they are honest. They have great customer service. Hassan made me feel at ease and comfortable. The Manager was wonderful and Jocelyn was a pleasure. I highly recommend. Most importantly I love my new car!

Sergey and Chan made getting my new Accord so incredibly easy. Chan really took her time with me showing me all the models and understanding what I was looking for. Sergey made financing a breeze, I wouldn’t go anywhere else but here. From maintenance to sales, they are phenomenal.

I had a great experience at Long Beach Honda. Everyone was very nice, communication was excellent, and they truly tried to match my needs when helping me buy a new car. The process felt smooth and stress-free. Overall, a great experience—I would definitely recommend them.

I would like to sincerely thank Long Beach Honda for the outstanding service we received in helping us purchase our new vehicle, and especially recognize Joe Awada, who truly deserves a gold medal for customer service. From the very beginning, Joe went above and beyond, patiently working with me through multiple rounds of negotiation by email and making the entire process smooth and stress-free. When the deal was nearly finalized and my wife had a change of heart about the vehicle color, Joe immediately stepped up, took action, and did not stop until he located the exact color she wanted and made all the necessary changes without hesitation. His patience, professionalism, and dedication made us feel truly valued. During our time at the dealership, Joe made both my wife and me feel completely at home he was friendly, welcoming, calm, and incredibly easy to talk to. He has a great personality and a genuine way of connecting with people, the kind of salesperson you wish you could encounter everywhere you go. I am confident that every customer who has the opportunity to work with Joe feels the same way we did. Thank you, Joe, for everything you did for us. May God bless you and your family greatly we were truly blessed to have the opportunity to meet you.

Rosa is an amazing salesperson. She is top tier at her position. She is knowledgeable, extremely patient, and caring. I didn’t feel rushed at all she answered all my questions. She made not only me feel comfortable, but also my dad and sister. Thanks Rosa you are amazing!

George was very helpful and knowledgeable about helping me. He offered different options. He was polite and very professional manner. I like to say thank you to him for all his helps. Thank you Long Beach Honda the most friendly for car shopping

Good experience overall. Everyone was professional and surprisingly we closed the deal in less than 3.5h. I purchased a Honda Pilot Black Edition. Come prepare with a loan approval from a credit union if you can because an excellent score way above 850 won’t give you a good rate ( I was given almost 8%). I think this is the norm these days though. Also be ready to negotiate and it’s much harder than it was 8 years ago. Tough times and high prices. I am happy with my car, and hope to last me many years.

Thoughtful salesman, Daris. He listened to what we were looking for and made finding our car simple and stress free. Finance department was welcoming and pleasant to work with.

Disappointed with my recent service experience. I specifically requested a technician video update, which my service advisor confirmed, but after my car sat at the dealership for about seven hours, no video or explanation was provided. The complimentary multi-point inspection was also concerning. The report wasn’t given at pickup, and when I requested it, I observed the service advisor completing the checklist on the computer without physically inspecting my vehicle. Several items were marked as needing service, including brake fluid and air filters—despite the fact that I had personally replaced the engine and cabin air filters and changed the brake fluid on December 9, 2025. This raised serious doubts about the accuracy and integrity of the inspection. Additionally, when I asked for clarification about service options, including fuel injection-related services, the advisor was unable to clearly explain the differences, which further reduced my confidence in the recommendations. Overall, the lack of communication, transparency, and service knowledge made this a disappointing experience. I expected better professionalism and honesty from a dealership service department.

I have had a consistently positive experience with the Long Beach Honda Service Department. For over 20 years, I have trusted them with every type of service my car has needed. John Phill and Armando are outstanding service advisors and they are always ready to address any issue and provide exceptional customer care. I truly appreciate their support and dedication. Thank you both!

Extremely disappointing experience at Long Beach Honda I recently purchased a car here and the experience has been very frustrating. Throughout the entire process, I was communicating with Pablo by text. Unfortunately, the dealership failed to disclose that the car only came with one key fob until the moment I was about to drive off — after all paperwork was already signed. That is something that should have been made clear upfront. After taking the car home, I also discovered that one of the windows wasn’t working properly. I reached out multiple times asking for help regarding the window issue and assistance with getting an additional key fob. No response. No follow-up. Nothing. It feels like once the sale was done, they completely stopped caring. They were quick to sell the car, but when it came to customer service afterward, they ignored my messages and concerns. This has been a very disappointing experience, and I will not be purchasing a car from this dealership again.

I usually never leave bad reviews but my husband and I had an extremely disappointing experience at this dealership, specifically with the salesman Arthur. We came to view a pre-owned vehicle we saw online and were assisted by a helpful saleswoman who already had the keys to the vehicle. As we headed to the car, Arthur approached and said he had another customer interested in the same vehicle. Since we arrived first and our saleswoman had the keys, we proceeded with the test drive and decided to purchase the car. However, when we returned inside to complete the purchase, Arthur informed us that he had sold the vehicle to the other customer. The situation was shady and EXTREMELY unprofessional. We were even prepared to pay in full so the dealership lost a serious buyer. It's very disappointing that this is the way the dealership chooses to conduct business! We will make sure to tell our Long Beach neighbors to steer clear of this dealership.

My wife and I recently purchased a vehicle from your dealership, and I am writing to formally express our concerns regarding both the purchase process and subsequent treatment we have received. When we first arrived at the dealership, no staff approached or assisted us. We felt ignored and unwelcome, which may have been influenced by the fact that we are Black. After approximately 30–40 minutes of browsing on our own, a salesperson named Carlos approached us. He immediately identified that we were looking for a family vehicle for seven people and showed us a 2020 Dodge Journey. We were unable to test drive the car, but due to our children becoming impatient, we proceeded with the purchase. We paid $30,000 in cash for the vehicle. This amount is significantly higher than the advertised price of $17,999. At no point did we receive the same customer appreciation or support typically afforded to other buyers at full price. Since the purchase, we have experienced multiple problems with the vehicle, including needing a new battery within the first two months. Less than a year later, additional issues have arisen. Whenever we come to the dealership for service, Carlos avoids us, and the service technicians and advisors do not treat us as valued customers, possibly due to the make of the vehicle or our previous purchase experience. We feel that we were misled during the sales process and that we may have been overcharged unfairly. Additionally, the treatment we have received raises concerns about possible discriminatory behavior. We request that the dealership address the following: A review of the purchase price and potential reimbursement for overpayment. Proper customer service and support for the issues with our vehicle. Assurance that all customers, regardless of race or the type of vehicle purchased, receive fair and respectful treatment. We hope this matter can be resolved promptly and fairly.

UPD: Honda leaves her email under the comment and is kind of ready to solve the issue, but the point is that it's just for a tick. No one answers the letter. Pathetic. I want to change my review, because everything changed dramatically when I left the dealer by car. Or rather, some of these promises were simply not fulfilled, my questions were stopped answering 1. When buying, I asked several times about the functions of the Honda application, whether it is free and received an affirmative answer several times - yes, for free, use all the functions (remote ignition, open/close doors, etc.). Well, not only is it not free, but $110 per year, but all the functions disappeared after 3 months of using the car. Although, when I asked the manager how so, I first got the answer that they should be free for at least a year. But when it turned out that they turned off after 3 months, in response they just gave me shoulders 2. Do not buy the service together with the car from this dealer. Because when you buy, you will be told that all standard maintenance is included in the price, and with real service it will turn out that you need to pay extra for the service. And it's terrible. For the service that must be performed according to the time of use of the vehicle. Already on the first one I was asked to pay an additional $140 In general, let the dust in your eyes while you decide to buy a car, and as soon as you subscribe to a lease for three years, they forget about you and only start begging for extra money. Sucks.

I went to Honda with family and friends discount the discount only applied for new cars which they didn't tell me I was struggling between an HRV and a CRV they told me what the car features had but they failed to tell me what it didn't have unfortunately I purchased they used HRV sport very cramped inside no side handles no cup holders in the backseat not much space in the front between seats very cramped also the seats didn't have the electric features. So I went on a short road trip to test the car and I then realized it was to cramp. I came back after 6 days to trade it for a used CRV car they would not trade it in. However they said I could trade it in 6 months to a year it was too soon I thought too soon was kind of weird about the sooner the better but I was wrong not happy with my car very disappointed and the only thing that offered me was to get the Windows tinted to appease me. I honestly don't know if I'll go back to Honda when I get my new car then I noticed all the recalls from 2020 the 2024 most Hondas are having electrical issues honestly I should have done my research with both the car and knowing I couldn't take it back or trade it in. The car drives good and has some good features my reason for this purchase was travel and this is to cramped for travel. 😔

Review for Long Beach Honda Service Department I am pleased to share that the Long Beach Honda Service Department—particularly Service Advisor Cooper—has truly redeemed themselves. After a previous visit left me hesitant to return, I recently experienced a sudden tire pressure issue and, due to proximity, decided to give the service department another opportunity. Cooper once again assisted me, and I greatly appreciated his professionalism and transparency. He informed me in advance that the service could take up to 1.5 hours; however, my vehicle was ready in just 30 minutes. I was also impressed to receive a detailed video from the technician showing the inspection and tire repair process. Thank you, Cooper, for restoring my confidence in the quality and integrity of the Long Beach Honda Service Department.

I have a 2018 Honda Civic that I brought to this dealership few times before. Last time I went there for a wheel alignment early Sept and they did okay job( I gave them a very good survey ). Service advisor "Ivan" helped me with that and recommended few things to take care next time so I called yesterday and asked to talk to him to go through pricing for what he recommended plus few things I had in mind. They told me he's busy helping other customers and I was like that's fine , please let him call me back. Few hours later I didn't hear back from him so I called again and again I got the same answer! I told the guy who I was talking to , hey I am not her to complain or anything, I am just trying to do business and I need a quote before I bring my car so can you please let him call me? Like I am telling them take my money but they're busy doing something else ! And of course no one called me back and today I didn't hear back from anyone. I was like okay that's fine , I called another Honda dealership and I already got what I wanted and I will never bring my car again here

What a great way to get a new car! 10/10 service from the salesman DARRIS to his manager JACOB and the lovely woman with the best pens! I cannot remember her name but she was soooo nice and helpful with all of the warranties and coverage that I needed to feel safe about my purchase! I love Long Beach Honda!

Everything went smoothly, they had the car ready for me after bringing it over from somewhere else. Worked with Derris and George and they were great to work with. I'm sad that my previous CR-V was totaled, but I love all the updated features in my new one, so I'm happy with the 2026.

I was looking to get a new car. Jesus, at Long Beach Honda was very helpful. My other car is a CRV Touring and I am extremely happy with it. My new car is a CRV Sport L Hybrid. I am extremely happy with this one too. My 6-ft plus grandsons have plenty of legroom.

Erika Jara is so pleasant to work with— she’s not pushy. I love my car and they all were very helpful! I’m glad I came here.

Honda technician made my “Relese parking brake” sensor go off. Prior to dropping off my vehicle it was not showing me that specific code, after I picked up my vehicle, the sensor doesn’t turn off while it’s on drive. I went back & Abel mentioned he’ll need to order the part, therefore I’ll have to go back 3 days later, after driving 3 days with the loud beeping sensor, the day of, I took my car in and he was not there, nor anyone else was aware of my situation. They ended up telling me it’ll cost $965.02 to replace the parts. My car was fine prior to dropping it off for an OIL CHANGE. I’ve been here before and I went back considering they were helpful the first time, but after this incident, it completely changed my opinion.

We’v been married for 61 years so we’ve seen a lot of car dealerships. Long Beach Honda is the best. The facility is bright, clean and friendly and you don’t get accosted when walking in as a new customer. The entire staff is friendly, but a special shout out to Jesus and Issac who were our salesmen (salespeople!)

Sales department is great, but the service department has me dissatisfied. Initially I was not going to make a review but I have to, when I went service my vehicle they did not place the oil cap back on, so on the way back home I drove back, spilling oil everywhere on the engine bay, does that mean that every time I leave the service department I have open up the hood and check it out? Then I made an appointment to have it revised and said they will pressure wise the engine bay and clean up but they did not do it properly…. They barely splashed water on it it and in the cabin bay it still smelled like oil inside since there was oil still spilled over in the engine bay. I wish they could have done a better job in cleaning up and making sure everything was good to go but it seemed like that they did not care to fix up a mistake they made.