Thank you to everyone who helped me out with my truck ! Staff is very helpful and super knowledgeable!. They helped me with my truck repairs when other shops made it worse ! Highly recommended
The customer service at this location was beyond what I expected. I looked at a different company and chose not to use them because of lack of customer service.
After agreeing Aamco to work on my Tahoe this location came in on a Sunday a closed day to work on vehicles which one was mine. They started on my Tahoe on Saturday and finished on Sunday, a closed day.
Ones they learned I was a veteran I received a service beyond what I expected. From the phone to the mechanics everyone went above and beyond. I will recommend Ammco to all friends and family because of this location hard work.
AAMCO took my truck when I had an issue with it starting. When they went to check it, it started up and they tested it a few times before calling to tell me they could not diagnose a problem that wasn’t showing. They charged me nothing, got my truck in ahead of schedule, and were kind and courteous. Not many businesses operate like that anymore. These are honest people that you can trust.
The staff was knowledgeable and friendly. My oil change was finished faster than I was quoted . I will definitely be going back once it is time for another one.
The communication regarding policy is almost zero to none. When someone is looking at replacing a transmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.
I had a very disappointing experience with this AAMCO location. My heater issue was never properly diagnosed or repaired. The employees seemed unwilling to work with my warranty company, and I was simply told the heater would warm up if I “drove it around for a while”—it never did.
Additionally, missing stem caps under the hood, which I had noted on the paperwork when I first brought the car in, were not added initially. I asked again before leaving the shop, and they finally provided the stem caps.
Only one separate minor issue was repaired, and my car was in the shop for an entire week. I ended up taking it to Oasis Auto, where the issues were identified on the first day. They noticed that my coolant level had dropped just a few hours after I initially dropped the car off, and determined my car needed a radiator replacement with a coolant system flush and a vacuum bleed—repairs that were completely missed by AAMCO. They also recommended replacing the thermostat as a preventative measure. My heater is now working perfectly.
Unfortunately, Oasis Auto is out of network with my warranty company, but I had no choice because AAMCO was unable to resolve the problem. I do not feel confident returning to this AAMCO for future repairs. They need more skilled and attentive mechanics at this location. This is not the place to go for anything beyond very minor repairs.
I called around to several places. They were all great service places, but the prices were double what it was here. This place has been in Tempe where I grew up since I was a little kid. Since they couldn’t do it that day they offered me a discount. Literally half the price of the competitors. And they had it done quick with no problems. Great place.
I came in with a car that was presenting a pretty awful sound and I thought my transmission might be done. Instead they found the bracket holding the transmission a screw was gone and another broke off so it was bouncing around as I drove. Fixed it for free. Super nice, really appreciative.
Carlos was great, and so was the receptionist that I checked in with this morning. However, I question whether or not I really need new air filters, as I just replaced mine in September. I suppose they could have gotten dirty but they have not yet been installed for 60 days, and driven far less than 2K miles. I'm not sure what to think about that.
I had a good experience here for an oil change and they gave me a quote on the things I need repaired. Carlos Garcia had great customer service and talked me through the whole process
Associate at the desk was friendly and quick. They did an inspection and told me issues about my transmission without having me wait for a very long time. Very nice place.
I had concerns about my trans going bad, and I wanted to hear from the experts.
I feel like they took care of me, took their time explaining what was going on and what my options were. As a mechanic myself I felt totally at home. It was a professional task but had felt like it was personal like they cared for the car as if it was their own. The manager even brough out Sergi, the head mechanic to talk to me once I was there for pick up.
This place was amazing! It was so easy and smooth to book an appointment, and get my oil changed. Alyssa was seriously so helpful, she provided several quotes and gave me a good idea of what the state of my vehicle was
JR the mechanic was quick efficient and polite too
It’s appreciated when you come across good people who do good work
Attempted to make an appointment for my oil change. Merchant insisted on all synthetic oil? Manufacturer/dealer only calls for conventional oil. I told him I'd bring my owners manual or you we could actually Google the fact.
I was hung up on.
This review is only for the Bell road AAMCO transmission repair near Arrowhead Mall. I got good honest service, It was quick with a very fair price. Team members were knowledgeable and immediately diagnosed the problem with my transmission and they did not try to sell me additional services. I wain & out within a couple hours
I had my vehicle towed to the Aamco on Southern Ave. in Tempe for a new motor and radiator. The original mechanic (Alex) was a piece of garbage, he took twice as long to do the work and didn't do a good job, after I took my vehicle back to have them work on a power steering issue that popped up they handled it, and was professional, polite and fired Alex for his shoddy work. Everything is covered under warranty and I'm quite happy with what they did to make my car run right again.
AAMCO in Tempe made quality repairs for a fair cost. More than that, though, they were pleasant and friendly, too. I had already had the dealership look at the issue, throttle-body kept sticking- and allegedly fix said issue, twice. Still haven’t had an issue, and even though I no longer drive the car on a regular basis, my mom now has it, and that’s after helping her drive it to Syracuse NY in March. When we were going up the mountains on the 17, not only the car able to keep pace with the posted speed limit, I found myself even speeding a few times!!
The team quickly diagnosed the issue and repaired it. The insurance company required aftermarket parts that failed a second time. The team advocates for OEM parts specked for my Challenger. Williy won my loyalty with his customer service.
Worst experience at a mechanic I’ve ever had in my life, go anywhere but here. All they did was break my truck. Went in for a clutch and now my transmission is broken cause they didn’t clip the throw out bearing…They put the wrong transmission mount in also… Charged me $3800 plus and all they did was destroy my truck.They don’t honor there warranty. Wanted me to take it to another aamco same owner “to keep the employees honest”…,The owner will not own up to anything they did wrong Or broke because of work they did.They scratched the doors and had my truck and carpet covered in grease. Returned to me with broken sensors and making noise . As well as a long long list of things that they did wrong and unethically …... Honesty I’m taking them to small claims court. Absolute nightmare! Go anywhere but here! Anywhere but aamco.
I took my car for a diagnose on a transmission fluid flush and I was pretty impressive with Carlos Garcia explaining if my car needed that fluid flush or not, he was very knowledgeable and I followed his recommendations.
I definitely come back to AAMCO to service my other cars.
Alternator replacement. The crew I met was communicative, friendly, and helpful. Was a very easy process with a fairly short turnaround. They also suggested a tow company that was also pretty spot on. Shout-out to Craig and the friendly mechanic I met, whose name I failed to get.
The folks at AAMCO took good care of me in my sticky situation. My prayers were answered through their earnest desire to help me fix my car against all odds. They worked with me on pricing which made the experience incredibly satisfying. Everything was fixed in a timely manner and the support and communication everyone provided was much appreciated. Craig is goated by the way. Thanks a mill, my life would suck without you all. You have a new customer for life!
They were super helpful with my car, but if you have a diesel they are not suited to handle them, you will have to take it elsewhere.
I was super pleased until it took them a week to tell me they couldn't work on my truck because it's diesel. But the did a good job on my car. Scott is super friendly and knowledgeable.
Scott and his team were so gracious and helpful for my minor issue. I came in and described a burning odor from the engine. They reassured me that they would give a thorough inspection and let me know what was happening. As promised, Scott promptly called me back and it turns out the issue was no more than some plastic bags burned to the undercarriage causing the smell. They cleaned the debris at no charge to us. We are very satisfied with the service at this location!
Got my AC fully repaired here! Couldn’t afford it at the time but they worked with me! No issues at all! Great place to help u figure out solutions! And when I was concerned about one thing they reassured me and rechecked my vehicle to make sure everything was working accordingly!
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