LKQ Arizona JunkYard in Phoenix (AZ)

Phoenix (AZ)

Address:	5670 S 32nd St, Phoenix, AZ, United States
Phone:	+1 800-999-0404
Services:	Small engine repair service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 258 Reviews
ZIP Code:	85040
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Or book our professional car removal services online!

Call us NOW

1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

Online Quote

Description

LKQ offers an extensive nationwide inventory of recycled OEM automotive and truck parts and OE aftermarket. LKQ stocks more clean high-quality recycled OEM auto parts than any other auto parts company. All parts are carefully dismantled in one of LKQ's state-of-the-art dismantling plants.LKQ buys used and total loss salvage vehicles from auctions and direct from insurers, manufacturers, fleets and individuals. Many are collision-damaged, but still have usable, unaffected parts which LKQ then inspects, dismantles, cleans and tests.LKQ focuses on late model, low mileage vehicles that represent the vehicle population currently on the road, including both foreign and domestic vehicles.

SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		Closed
Saturday		Closed
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

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Zip Codes

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What clients say about LKQ Arizona in Phoenix (AZ)

This place is the absolute worst... please stay away from it. LKQ has been solid in the past. This place has turned into a hot mess. if this review reaches the administrative/corporate office, please reconsider your staff at this location. What a shame.

RnR Mobile Auto Repair

11/20/2024 19:54:51

This place has become a joke, customer service means nothing to the people i interacted with. They lied about having the parts i ordered, they all have different excuses for the same issue, just lame service at best.

Armando Orozco

10/01/2024 17:23:08

Update 11-3-2024: another 10 minutes of hold. No answer. This place must be the worst place in the World to call for parts. I rather pay the dealer a higher price and save my time. Terrible terrible business practice! Seems like nothing has changed here. Previous review: Customer service isn't their strongest skill. Long holds when you call, then they hang up and don't even bother to call you back. The girls mostly seem like they have no clue about a vehicle or parts. Be ready for rude employees and 15 minute holds on phone calls. They don't even greet their customers. Way to go!

Kill Bill

11/04/2024 18:34:40

If you're looking for a used parts house to buy parts from, stay away from this place, especially the one in Casa Grande. They do not know the difference between a body control module or an electronic power steering module. Their employee 'Eric' who works for the commercial department is nothing but a LIAR, yes cap locks LIAR and when you confront him about where your part is that is supposedly been shipped over 4 times, he says 'I'm just going to cancel your order' and hangs up. This guy just does not care about LKQ's business and i don't think he even knows what customer service is.......I take that back, his idea of customer service is pay for your part and i'll give you the run around for two weeks and then cancel your order. I am hoping that the Corporate Management gets a chance to read this review......this employee is a cancer to your corporation and i'm curious as to just how many customers he has chased off. He blames the parts pullers who pull the wrong parts because he does not have any kind of back bone to admit that he's the problem. Flat out lying to your customers and selling them the incorrect parts is the way this guy operates......maybe he is paid on the volume of sales he makes so he just sells anything that is close to what he is being asked for so he can make a pay check. Hopefully your upper management doesn't pay this guiy more than $7.50 per hour because he has absolutely no clue what parts descriptions are and has to use wikipedia to help him identify what a part is. Maybe you should send him to some sort of training so he can identify different components of a vehicle e.g. an EPS Module is a completely part compared to a BCM......yep Eric look those abbreviations up on wikipedia so you can figure out what the difference is on those parts and i bet they even have pictures to help you also since it appears you don't quite yet have an understanding of the English language or abbreviations. Like I said earlier, maybe someone in Corporate will read this and realize that instead of building a good name for LKQ, this person is chasing away customers and just doesn't care about how your commercial customers are treated.

Charlie Dynes

07/20/2024 00:04:37

Purchased a transmission from this company. Went in to pick up transmission and the kid who sits at the desk in the warehouse (wearing a black hat) doesn’t greet us. We then let him know we are here to pick up tranny, hand him out invoice and he walks away from the desk. Doesn’t say anything, just walks away. He is away for about 5 minutes and finally comes back and says they will bring it out. This whole time he is cussing and joking with a guy on forklift. I understand this industry is made up of these type of guys but you have to realize that this is a business. The transmission we received was full of oil and it leaked all in my trucks bed. Few weeks later and we come to drop off the core and the same kid with attitude say’s he will not take core if it had oil in it. I let him know that the original transmission had oil and he said it didn’t. He then told us to pull up the truck and he flipped the transmission and spilled in my truck and told me he wouldn’t take it. Some other guy came to deescalate and said he would take it this time but in future they won’t. We told them that nobody told us that it had to be empty. He said it was on paperwork. I just read the invoice twice and no where does it state that. Made up policy by the employees to avoid paying back cores. Terrible customer service.

Abel Romo

03/30/2022 19:03:37