This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Mike's Wrecker Service in Huntsville, AL is overwhelmingly positive. Reviews praise fast response, professional drivers, and courteous dispatch, with many noting fair, competitive pricing and careful handling of vehicles—including classics—and even resolving issues on-site instead of towing. Communication is clear, arrivals are often early, and after‑hours help is available. Wait times are short; service feels trustworthy and consistent. Common complaints are essentially absent. Reviews don’t address inventory variety, yard organization, or ease of finding parts. Overall: 100/100.
Totally unprofessional and rude! I understand they might deal with a lot of different people in different situations but you don’t have to be miserable humans! Would never recommend to anyone!
This team of professionals were quite impressive in their display of skills in rescuing our partially over turned dump truck. They utilized precision skills and expertise to safely return our loaded dump truck from a near catastrophic event.
I blew a tire after a concert in Huntsville. We live out of town. It was after midnight, on side of the road. We tried changing the tire ourselves but did not have the jack we needed. Called several companies to come help us. Several companies that were advertised as 24 hr roadside did not answer the phone. After a few phone calls, Mike's Towing, was the one who could get to us the fastest and answered the phone promptly. They were our life savors at 1:15 in the morning. Highly recommend calling them.
Woke up to one of the coldest mornings and my battery was dead. Car would not start. Contacted the Toyota dealership and they sent out Mike's Wrecker Service. The driver Matt was so wonderful and stayed with me and until I saw the service advisor. Definitely keeping this number saved in my phone! Very nice and friendly service! 10/10 recommend!
I dont know where to start .. Tyler was the guy who came out .. He was patient, kind, considerate.. etc .He really helped alot .. it's people like him who deserve the best things in life .. He reminded me that it's the little things that matter the most ..
Great Service -- they were there within 30 mins. The driver (Tyler) recommended locations to tow my car and offered to help support me the next day by dropping my keys off at the towed location!
I called them while I was stuck in the exit ramp, and they came to get me in a timely manner, even after I accidentally gave the wrong exit number. They were great, definitely recommend them (ask for Tyler)!
Our tow driver, Matt was a shining star in an otherwise dismal day! We were stranded out of town, and his service was over and above our expectations. We are so very appreciative of all he did for us. He is an asset to the company!!!
I had a great service experience with with this company, thanks to Kenny. Fast friendly service. They made sure that they kept me well informed at all times. Thank you!
Today was the day I had car problems and needed help. It was bad enough that I was over 35 miles from home but the staff at Mike’s Wrecker Service were absolutely great! From the lady I spoke with on the phone to Tyler the tow truck driver. Very professional and considerate. Reasonable price as well.
Red Camaro,,,,,,,Called this morning on my daughters car and as I was talking they were on there way, any other towing company was 3 hrs or half day before pick up ,nice folks polite and fast , no playing around top 10 stars no matter what hats off, from the Knisley and Owen family
My daughter had a flat and left her car at a gas station overnight. The clerk on duty assured her it was fine. We'll of course the dayshift manager came in and had it impounded by Mike's Wrecker. Increasing my daughters cost. This made an inconvenient situation worse, but when we arrived at Mike's, the staff was super helpful. The lady who assisted us was very kind and thoughtful. She even gave us a discount on towing it to a tire shop! She made a lousy situation a little better. It's hard to find this level of service. I highly recommend this company
Matt knows how to tow a car, but there was no communication when a 1 hour ETA became 2 hours, which made waiting in the heat on the side of a busy highway more unpleasant than it needed to be. Simple updates would have made a big difference.
The driver was considerate and extremely helpful. When we got to our vehicle that was just totaled we were welcomed with an extremely rude lady. She obviously didn’t care about us or the fact that our world was just turned upside down from a nasty wreck. I understand that it’s a towing service but a little compassion or even common decency would’ve been appreciated
ETA was 2hrs but Kenny got here in 30 minutes! Real nice guy, helpful and efficiently quick! I plan to continue business with Mike's. Highly recommended!
Matt is great!! He picked up our van in Muscle Shoals and got me and my granddaughter back to Huntsville! Very professional and friendly! Would recommend Matt and Mike’s Wrecker service to everyone!
-Melissa holt
I highly recommend Mike's Wrecker Service. I had to use them 2 days in a row. The dispatcher was very polite as well as both guys that towed my vehicle. They were very professional and got my vehicle where it needed to be in no time. Their prices were the best of all the companies that I called. Thank you Mike's Wrecker Service!
In the middle of our move our car stopped working, so we called and explained and they came out to help us. As soon as he got there he asked what exactly was wrong with it and in a few minutes actually had us up and running. Truly amazing and incredibly helpful, can't recommend enough.
⭐⭐⭐⭐⭐Excellent Service!
Quick, professional, and reliable! The driver (Kenny) arrived on time, actually he was early! handled my car with care, and made a stressful situation so much easier. Great communication from start (phone call with Cheryl) to finish. Highly recommend!
Mike’s for the win (again).
Obviously had car issues. Called Mike’s (as I have before) and the receptionist was extremely polite and helpful.
Kenny showed up to tow my vehicle and even after I accidentally dropped the hood on his head, he was so incredibly awesome. Got my car jumped, moved and on the wrecker super smooth.
I’m always going to call Mike’s for a tow!
We have used Mike’s a few times now, the last two times our driver was Will! All I can say is top notch stand up guy that goes above and beyond! Moving forward we will request Will! Thanks N.A.C.
Excellent company! First of all they answered their phone at 7 am. The lady in dispatch that helped me was very sweet and quick to get a driver dispatched. Joe, the driver, called when he was close, confirmed the pick up spot and the location of the mechanic my truck was being towed to - and he was super nice! Pricing is fair and competitive!
I needed them today because my son accidentally put regular gas in a diesel truck. The team was awesome from the dispatcher to the driver. They kept me informed through the entire process. Thank you Kenny I really appreciate your help this evening!!!! Definitely Recommend this company!!!!
I can’t say enough good things about this tow company! When my car broke down unexpectedly, they arrived quickly and handled everything with professionalism and care. I had to them two times in less than 24 hours but both drivers were friendly, knowledgeable, and made sure my vehicle was safely transported. Their pricing was fair, and the customer service was top-notch. If you ever need a reliable tow, this is the company to call. Highly recommended!
I’ve used Mike’s Wrecker Service twice, and they’ve been great both times. Great price and excellent service. They’ve been fast to respond both times I’ve used them. I highly recommend them for your towing service in Huntsville.
I've used this company several times now and they are quick and knowledgeable and communicate so as to not let you wonder. Prompt, friendly and professional. Thank you!
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