Had a need for a roof repair on my box truck. Called rays as I had gone to them in the past and was very satisfied so I called for an appointment and they said bring it in first thing in the morning. I did and they went to work on it first thing! Repair was good and I was on my way. Prices reasonable especially for the quality of the work. They do many things from oil changes tires general maintenance to complicated problems. I highly recommend Rays!
The owner, Ray, is down to earth he came on the weekend and changed the tires on my box truck. Very professional service and competitive prices. Highly recommend!
"Mr. Ray is the best highly recommended! Very professional, knowledgeable, and always ready to help. The service for both truck and trailer was fast, fair-priced, and done right the first time. Friendly atmosphere, honest work, and excellent customer care I’ll definitely be coming back!"
This shop is excellent. But not just the shop: the whole team. Chelsea, the service writer, is friendly and professional. The team of mechanics is very knowledgeable and respectful of your downtime. Ray is a shop owner who deeply cares about his fellow man, not just his customers. I go out of my way to have my tractors serviced and inspected here. You should, too.
Pulled in my truck for several issues and paid over 1000 bucks. I questioned about $35 charge for taillight repair. I explained I thought that taillight needed to be replaced but the machanic ended up with a squeeze on the connector. It was just a loose connection. I explained to the owner one squeeze doesn’t cost you anything but he insisted on that charge, he was speechless though. $35 won’t get you rich but it brings you this review. 2 stars for cool AC in driver’s lounge.
You wont regret doing business with Rays' ..honest, fair, very knowledgeable...
Was in need of batteries on the ol rig to keep turnin and earnin, the only shop that could get to me was a 6 hour wait, called Ray, met him at his shop an hour later, had great conversation about family and the Good Lord, and left thankful and blessed to have 4 new batteries and meet a stand up guy..
Thank You Brother!
A great group of people to service your needs. They kept me informed during each step of the repair process. Hopefully, I don't have to come back.... but if needed. I'm definitely sending my rig to this place.
Mr. Ray and his PRO crew did a great job on replacing a clutch on our truck. The total amount for a clutch replacement was reasonable and communication was clear! I didn't feel myself getting scammed at all! These people are hardworking and worth my recommendation! Best of luck to these people!
Traveling in a 42 foot motorhome on I65 and smelled a brake smell. Pulled over on the shoulder to find billowing smoke coming from our rear tires. Rays 24/7 came to us promptly at 6 pm on a Sunday. Our mechanic quickly diagnosed our problem and got us back on the road at a fair price. I hope they know how much we appreciated getting help!
Called these guys out to help with a check and advise on a repair, they had great communication throughout the entire service with us, tech was very knowledgeable.
Will recommend and use again down the road.
Thank you guys from the Heavy Duty Towing, LLC team out of Chicagoland
Good people, very knowledgeable, but screwed me on time and overcharged on labor hours after I had them recorded. Crooked on the hours. $2200 for an AC compressor and to add a manual switch. I did a 10 hour break sitting in my truck before they ever started on me. If they would have told me a time frame and estimate, I would’ve paid for the diagnosis and been down the road and had my mechanic fix it after I made the money on a load. The only way they get two stars is their knowledge.
Great service. Needed a full set of trailer tires for our horse trailer on a Saturday. Had blown out two on the way to Montgomery and have a long haul back to NY. They called a mechanic in and had the correct tires in stock to totally restore all four. Mechanic showed up within 20 minutes. Back on the road again! Well done!
Always available to squeeze in my repair for my truck. Have come here multiple times including a Sunday and they always deliver great work at fair prices. This place will always be my stop when I'm in need of truck or trailer repairs👍😎
We had tire issues with our motorhome and found Ray's on Google maps as we were driving on I65. Went in, and the service technician helped us straight away. He was very helpful. A great relief that we could get our problem sorted and resume our road trip.
Stay away from this shop especially if you are coming on weekend, they will charge you like it was a road service, also they will say that they were doing some job a lot more hours then they actually did. On the phone everything will be great but when it’s time for a bill be ready to pay double or triple more money for the job.
Had head gasket replaced on my duramax 4by4 they didn’t replace head studs on my truck while replacing my head gasket. Advise me that I need a new water tank and lid due to back pressure. Charge me 600 dollars for a 6 inch 3/8 hose easily to replace. Due to not replacing head studs head gasket needs replaced again. After approximately 6600 dollars
I call and ask for roadside and they said they can help me and had the tire and rim. And head to check if he can find a driver. I call back when he claims the driver was on the other end and he wouldn't call me back guess what?. He never did and ignored my call bad business.
Awesome place. We were told by someone else that something was wrong with the brakes on the trailer that we pull. Turns out they knew exactly what it was and were able to fix it took us right in and did not make us wait. Even stayed over after they closed to finish the work the same night would definitely recommend these guys. They are awesome.
Arrived at 8am and was told I would be gone a little after noon. Didn't leave until 7:15pm. No one communicated about what was going on, after I asked them how much longer and what was the bill. I overheard one of the workers say the part was put on backwards, and the owner came back to fix their mess. They charged 2100 for something that should have been 250, after they messed up. I do not suggest using them period!! I don't know if it was because we were out of towners that they did us like this, and if so there's no intergrity.
I had a blow out tire on the side of the highway.i called this tire shop seeking help. Rays tire service went above and beyond the call. Ray sent his best mechanic Joey. Joey went out of his way to take me to buy a tire, then he took the tire back to his shop and put the new tire on the rim an balanced it. Joey was not only sympathetic, knowledgeable, he drove me back to my car and put the new tire back on for me. I can't thank this shop enough for their service!
I gotta give Ray’s a definite A+ the owner is a great guy and even needing a couple tires for my RV on a Sunday. He came to his shop himself and hooked me right up . And in no time I was headed home ready to start Labor Day .. and best of all he’s straight shooter tell it like it is …. So if your in need of big truck tires or a little service done definitely hit him up
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