What clients say about Lucas Repair Shop in Hanceville (AL)
I used him for the past 5 years never had a problem he's always done a good job & I've sent numerous people to him well my car was rattling took it to him told him it sounded like a strut went bad again I had them changed 6 yrs prior he called me later that day told me nothing was wrong with the struts that it was both ball bearings he charged me close to $500 picked it car still rattling except it was worse was scared to drive it so I took to dealership guess what within 5 minutes he found what was wrong with it plus took a video of it to show me I will never take another car there be careful it's a 20 yr old car that's been very well care of and I told you I thought it was the strut you said no they were fine you said it was the bearings which you charged me $450 for I took it to the dealership within 5 minutes he said it was the strut and actually took a video to prove it to me so no you didn't I've used you for 5 yrs never had a problem sent numerous people to you as well until now goes to show your true colors always come shining through sooner or later drivers beware take your care to someone that won't scam you in the end it's your lose karma will take care of it
Just met these people recently about a year ago. Super friendly, quality workmanship, professional and overall gets tou in quicker than anyone and couldn't be more honest with you. Highly recommend them
Time and money wasted. I will never think of using this place again and I definitely won’t be recommending others to go here. I gave him a list of things I wanted FIXED. I ended up paying almost $400 for him to press a button or two. My main issue was my suspension. He claimed I needed an end link and it would take him too long to get it. But then once my husband had time to, he was able to find that the sway bar end link wasn’t sitting right. That’s all it was. He clearly didn’t even want to touch my car. He should have turned me away instead of taking my money.
I absolutely love love this place it's the only place I take my vehicles too I love those guys they are awesome nice and everything they fix stays fixed they do awesome work and I can't thank them enough for helping me they will always get my business 😊😊
This is the only place I'll ever take my car. If I am out of town, I'll have my car towed back to Lucas Repair Shop to have the work done. The owner is not only knowledgeable but honest has fair pricing and great turn around times. If you need your car to be repaired right - this is the only place to take it.
WARNING: DO NOT USE LUCAS AUTO REPAIR!!!!! I worked in the industry for years and this is the worst shop I have ever encountered. They lied to me on several occasions. The work was unbelievably poor quality. The owner, Scott, is very disrespectful, threatened and swore at me. When I asked them a very simple yes or no question, Scott told me a direct lie (which was not the first, second or third lie I was told). I then pointed on the car how he lied in a respectful way to which he began screaming, swearing, and threatening me. While I was on the property I noticed them doing work on old cars that was extremely shady and meant to be deceitful to potential buyers such as laying huge amounts of bondo over rust holes to flip a car. I feel bad for anyone who purchases a car from them and as a professional I am angry because this is the type of place that gives mechanics/body men a bad name. DO NOT USE THIS SHOP!!
Website
