Terrible customer service.
I went there to ask for information since they never answer phone calls, and a guy started yelling at me aggressively because he was on break. He couldn’t even tell me when they would be back from break.
Best shop around. Honest and nice guy! Got me in and out quick with no appointment. Other shops quoted me 600$+ to replace a part he instead fixed it for under 5$!! Don’t go anywhere but here. You won’t regret it!
Great service! Quick turnaround, I was in and out within 45minutes for oil change etc.
Carlos is a very knowledgeable mechanic and an honest person.
He also does inspections!
I moved to the area a couple years ago and was so grateful to find a place like Marrero Auto Service. It’s hard to find a shop you can actually trust—somewhere with honest service where you feel like they truly care about you and your car. I’ve been coming here for the past 2 years, and every time I leave, I feel more relaxed and confident knowing they’ve got my back.
They always keep it real with what your car actually needs—no pressure, no guessing games—and they take the time to give you options so you can make the best choice for you. That kind of honesty and dedication says a lot. Marrero Auto is my go-to, no question. I wouldn’t take my car anywhere else! 💯% Highly Recommend!!
Excellent service! Very fast, freindly and professional. A nearby garage was going to charge me more than 40% more to do the exact same service. Thank you, Marrero Auto Service. I will definitely be returning for any future needs.
Had a really good experience here today. Came in to get my front end looked at for a clunking noise. He was able to identify an issue that other mechanics couldn’t in five minutes. I will be back again.
Super Nice Gentleman! Couldn’t be more pleased with this honesty and assurance he did honest work. I would recommend you take your vehicle to this the Hermano anyday!
Carlos takes care of you. Fair prices, fair turnaround times, and great attitude. If you don't wanna get taken advantage of by these other shops in the county that think they're the only shop withing 100 miles, come to Marrero auto. I drive from Ranson. It's worth it.
First time customer today. Promptly fixed a leak on my truck tire. These guys are great! Very friendly, attentive, quick, and overall excellent service! Will be back for future maintenance and repairs.
Mr. Marrero and his business are superior to the other vehicle mechanic shops I’ve interacted with. I have now utilized his mechanic services for several different repairs and he is not only fair in price, but completes excellent and honest work. I will continue to patronize Marrero Auto Service. Thank you Carlos.
Best in class service and quality. Carlos always takes great care of my vehicle. Always provides utmost excellent service and in a timely manner. Very reasonable as well but does not sacrifice on quality.
I came here for a state inspection. I needed a new wiper blade to pass and they ordered it, had it delivered and installed it so quickly that the entire experience took about 30 minutes. Plus the guys were friendly and very personable. An overall fantastic experience and I'd definitely go back for other automotive needs.
Good people!! Power steering went out on my truck. Called on Saturday, took my truck in same day and finished same day. Service like this is difficult or impossible to find anymore.
Been using these guys for years now. My car is running like new again and I'm so excited. Prices are definitely better than anyone else, I didn't wait long and most importantly-- they are honest! Thankyou again for everything! See y'all next month!
First of all I’d like to say that I am a former mechanic myself so my perspective is a little different from others.
Being from VA, most of my repair connections are back there but I was finally able to find diamond in the rough. I tend to keep away from large, mega owned repair facilities so a small family-owned repair shop is exactly what I was looking for.
Very knowledgeable guys, fairly priced and timely service. No underlying upselling, no scams, or any of the rest just straightforward square business.
I feel at home dealing with these guys so I’m a customer for life. I will be recommending them to all of my nearby friends and family and will only bring my 5 vehicles here for service and repair.
These guys are willing to tackle projects that other shops are hesitant to take on. Very respectable, manner able and family-like feel.
Don’t just take my word for it, go see the guys and I guarantee you won’t be disappointed.
-Sherrod
(Volvo & Buick Service)
I'm so glad I found this place last week!
Long story short, I found this place last week after driving around trying to find a place that didn't need an appointment for a state inspection.
Carlos took care of me even though it was almost closing time.
Last night I was rotating my tires and broke one of the lug nut poles and stripped 2 of them.
Came over this morning, they're one of the few that is open on weekends, and Dominic took care of me.
He was friendly and professional and while he didn't have to do it, took the time to show me what I can do better next time.
Highly recommend and support a locally owned small business!!
Easy 5 stars could be 6 stars if Google let me.
Open on Saturday, politely explained the need to have printed registration/insurance with the tags I had on my car, in and out, and replaced a light. No appointment for this one - Great service, 10/10 100% recommend.
Took my old Cadillac in for a tire balance. Very respectful, fast and not expensive at all. These guys are awesome, and I plan to continue going back for anything I can't handle myself.
Dominick and the crew are professional, thorough and reliable without having to worry whether you're being cared for-- they have proven to me time and again that they will tell me the truth and do what they can to the best of their abilities as cheaply as possible. Worth a tow here. Last minute Saturday afternoon inspections!
The best place to get your car needs done. Went for a car inspection 5 minutes before the closing time and got it done. Nobody will do that without an appointment. Got one of the cars' front wheel assembly done in there, the cars feel great, and it was quick, and the price was great. Went back with another car to get breaks and tires replaced. It was super quick, and again, the car feels like new, and it was a good price as well. Marrero is a mechanic to trust, he is honest and humble, and his customer service is excellent. I'm glad that I can count with him, and I'm glad he is around the area. A 10 Star Auto Service!!
Needed an inspection done today due to mine expiring the end of December. I seen the garage doors were open and stopped in and they got me in right away! Super friendly guys! Will definitely start using Marrero Auto for all our inspections and other car needs!
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