What clients say about L & K recovery in Dumfries (VA)
Flattened my back passenger tire. When I picked my car up there was glass all over the tires.
They also completely ruined the front bumper on my dodge charger 2022. When I called and asked for reimbursement the manager said it’s not his fault. I filed a police report and I will be seeing you in court.
Came into my driveway and scratched it up, lady came out to "investigate" and never got back to me, i was very sincere with her and told her everything she needed to know and made it seem like she was sincere as well. I called again and never got back the info i needed which was their Insurance info. Very unprofessional.
Staff was friendly enough but it was like visiting a meth house. I felt unsafe and pretty sure someone when through the back of my jeep because soft window was not secure. I am surprised any bank would deal with these people. Plus, I'm pretty sure they screwed up my alignment and will look at options, if any. Avoid this place at all costs.
I called twice about my MVA paperwork and the person on the phone claim that she was too busy to send an email to me concerning my paperwork it don’t make sense to me.
The worst place that I ever been through. The staff is uneducated. So so sick staff do due with. One word to describe their service is HELL. If the rate and review have negative feedback, then their staff would deserved as negative five stars rather than this one star.
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