What clients say about Taylor's Auto service in Hopewell (VA)
I absolutely love their service that’s provided at this shop as well as the people that work here. Not only is the service immaculate and the staff are friendly, they’re also understanding to your situation and willing to work with you as their prices are beyond reasonable as well as affordable. I definitely recommend stopping by to get the job done for your car service rather than taking your vehicle somewhere else.
Took my car here for an issue and had to bring it back two more times thereafter. Paid money to get the run around after the issue was never fixed and had to pay for tow, another diagnostic, etc. after the second time, my check engine light was still on upon leaving, then the third time the mechanic was guessing the issue. After going to another, place I also found it was not the same issue as stated. I spent a lot of unnecessary time and money (over 1k on all expenses )on an issue that was never fixed. I’m not sure if they fix the issue temporarily so that you’ll bring it back for another “underlying” issue to get more money or the mechanic doesn’t know what they’re truly doing. Bad business and unprofessional.
The receptionist is very disrespectful and cursed at me. The mechanics removed my dash camera an when I confronted them they told me they don't know what happened to it. Shady business an poor quality work. Will never return.
Website
