Chrome Auto Repair in
Madison Heights (VA)

Went here for an oil change and an alignment after scheduling an appointment. Oil was spilt all over the engine bay and my windshield and wasn’t fully cleaned up, had to buy a new filter from them because they got oil on my filter, left almost 3 hours later with oil that was my windshield for about a week till it rained. About 1-2 months later my oil was gone and since I don’t have a leak I assume my oil wasn’t filled completely. ?‍♂️

Out of 3 other shops Chrome was the only one to find the issue with my emissions. They listened and took their time....couldn't ask for more!

Only place I take my jeep wrangler. They know their stuff.

It is a pleasure to do business at Chrome. It's not just a business. But everyone that works there has a great warm personality. Your business is a true connection with staff and you feel a part of their community. Autumn is a perfect desk manager will a smile and laugh that makes you feel most welcomed.

The employees are great there. They take care of you. They have excellent customer service. They are friendly. The prices they charge are reasonable. They have varying options to finance paying for your repairs. Chrome will be my first choice in auto repairs for both my vehicles.

Excellent communication, very smooth and easy process. High quality work, very fast turnaround. Got me back on the road and problem free. Great customer service !!

We live out of state and our daughter (who goes to Liberty) needed the brakes fixed on her car. Chrome Auto repair made it easy to arrange drop off/pickup of the car, text me pictures and estimates of the work required, and online payment. My daughter didn’t have to worry about anything and I really appreciate the seamless workflow provided by Chrome Auto repair. Thanks guys!

Squeezed me in on a last second appointment (let my state inspection run out, irresponsible on my part) I was in and out within 40 minutes. Great staff and very knowledgeable.

Had car towed to Chrome Auto because another repair shop told me my car had a blown head gasket. There had not been any engine smoking, popping, exhaust smoke or any engine noise. Chrome checked It over and discovered that bad gasoline had fouled the fuel injectors and all cylinders were misfiring. They cleaned the fuel lines, gave a tune up, cleaned the fuel tank and really got down to the brass knuckles. I've changed fuel and octane brands and so far so good. Glad I didn't junk the car thinking that the engine was gone. GOOD JOB, CHROME. You'll get my auto business.

Chrome Treated me like Family! From the first time call to scheduling my appointment! Very prompt fast and loyal! Don’t miss out. Join the Chrome Family!!!

If I could give more than five stars I would. Jeff and Autumn and the other guys in the back are honest and reliable folks! Had the best experience with them. Got my car in and out with no hiccups! Will definitely be back for ANY and EVERYTHING dealing with my vehicle. Great service, great people! Thanks guys.

Outstanding service!! Cannot thank you enough for promptly getting my Jeep Wrangler in and addressing all of my needs & concerns. Special shout out to Jeff, Autumn and Corey for your exceptional customer service and work!!! -Jamie

I recently had my car inspected, and I couldn't be happier with the experience! The staff were incredibly friendly and made me feel welcome right from the start. I truly appreciated their professionalism and care. Highly recommend this place for anyone in need of a car inspection!

Amazing quick service. I was in town for the week serving at FCA camp @ LU. My truck over heated, and they got me fixed up quickly. Blessed by them. Very Trustworthly.

Incredible service and owner. Called because I couldn't get my stretch belt on myself and they brought my car in instantly to do it, and it was extremely affordable. 10/10 would recommend great atmosphere, great people, great costs, and fast work.

I had a short window of time to get my car worked on before going out of town. Chrome was able to accommodate when many other shops could not. I appreciate the professionalism and understanding that I received. I will be definitely be back!

I had a Great experience and people were all friendly and helpful. I didn't have to wait for help they were quick and knew what to do. GOD BLESS them ALL. I will get all my services done there from now on.

Jeff and his team are top notch. They did great work addressing my truck issues and I would highly recommend them as a premier auto repair shop in the area.

I brought my Toyota Corolla in for the annual inspection and it was done efficiently and promptly. The staff are courteous and do everything to make the appointment easy and successful. I will definitely continue bringing my car to Chrome Auto Repair .

I've taken my 2016 forester to chrome on many occasions. Even without an appointment they manage to get me taken care of. They keep me informed of upcoming maintenance and help with a plan of action too. I recommend them to everyone i know looking for a place to get their car worked on. Thank you.

Chrome did a great job with my truck! They got me up and running again just a few hours after I had an emergency just days before Christmas! It made a bad situation a little easier to manage.

The staff as usual, was very courteous and even made sure I got credit for an oil change that I couldn't produce the paperwork on. They had it on their computer though and help me out to get a discount on my last visit! They always do a great job and you know you can trust them.!

This place will do repairs before verifying price of parts and labor. This is a great way to take advantage of people! Need a tire patched? They will charge you more than the price of a brand-new tire and not tell you until after they have already done it! What a great way to essentially force people into paying money they didn't agree too!

A great shop to work with. I sent my daughter here to get her inspection and a new set of tires. They did an excellent job to make sure that she was taken care of. I was able to pay for everything and received a digital list of any issues over the phone. Super simple and I'm so very appreciative.

This was my first time going to Chrome Auto but will definitely not be my last visit. All the staff were very nice! Great customer service is what I would expect from a local business and that is exactly what I received. They knew their customers by name. I also appreciate their willingness to help me as much as possible w/ arrangements to get to work and their quick and efficient service. I would definitely recommend Jeff and his team!

Great people and service. I have been coming to Chrome since they opened. The staff is warm, the owner is dedicated to helping others. Fair prices for labor and parts. I trust this group for maintenance and for help when something in my car (older model) inevitably becomes problematic. I’m happy to give them my business.

Everyone at Chrome was so kind and helpful from the time I made my appointment until everything was done. Jeff gave me a detailed quote, gave me a time that the work would be finished. It was completed on time with 10 minutes to spare. Jeff went over the invoice in detail and explained everything that was done, from new tires, tune up, oil change, and a few other things. I felt like I was treated fairly and very well taken care of. Jeff will definitely get my business from now on. I even have an appt. to have them check out a family members car on Wednesday. Thank you, Jeff and your amazing team.