AutoZone Auto Parts in
Heber City (UT)

We drove our Nissan Frontier Truck from Smith-Moorehouse Reservoir to Heber and had issues along the way. We stopped at Auto Zone in Heber where we were helped by Jason. We did a diagnostic on it which didn't show an issue but, he listened to us about what had been going on with the truck. He was so very knowledgeable and helpful. I am so grateful to Jason for his help especially since we came from out of town and needed to get the truck back. I went back into the store to buy a phone charger while we were waiting for the truck to cool down and was helped by another person. Sadly I didn't get his name but, he was great. You have an great store and your employees are amazing! Thank you!!

They do not listened me at all. I tried to return things and they keep rush on me to use card. I’m done with AutoZone

Steve, Michael, and Juan.... aloha! Last night I went to store #4065 in Heber and got help from one of your employees, Cooper W. Fantastic kid! 🙃🤙🏾😊 He helped diagnose the problem from the diagnostics report (for my Honda Odyssey 2004 van) and I used that information to share with my mechanics today, to fix the van, and so far so good. Cooper was not only helpful, he was patient and kind. Have driven from Ogden to Heber to referee a Wasatch high school JV and varsity women's soccer games, I needed to figure out what the problem is with my van because I still needed to go to Orem. I appreciate the employees there being patient with me especially since the store was about to close. Kudos to Cooper! -Keenan A

AutoZone Auto Parts has just about anything you need for your vehicles. Friendly staff, well organized and stocked. Cashier seems to be busy as there is a line to be expected.

So amazing I am recently widowed and trying to figure out how to do all the things. My battery seemed like it was dead. I went to the Heber AutoZone and the staff there were amazing, Thayne and a lovely woman helped me, installed my new battery and sent me on my way with my problem solved.

My car was having problems starting, not knowing a lot about cars I came into Auto Zone. Loren helped me clean the dirty terminal's with a cleaning kit, and had me drive around to see if that would fix it. I came back and still the battery needed replacing. He was so helpful and knowledgeable. He replaced the battery and did a great job. Highly recommend this place, the service is top notch 👍 thanks

Was on my own for awhile. Had to find a guy to ask for help. He didn't know anything about lighting. Finally got someone who could help. He fixed my piece and no charge. Bent some plastic pieces so bulb would fit and stay.

Steven and team were amazing. The kindness they showed and help they gave were appreciated. The willingness to go outside in the rain/snow to figure out what was needed was outstanding! Thank you!

Got a battery replaced here today and it was so quick and easy! Carter was very helpful and I was in and out in less than 20 minutes.

I recently stopped by Auto Zone to have a code read on my car. I was super impressed with Mason's eagerness to help me. I also needed to add oil to my car and he was quick to figure out what kind I needed. He even helped me add the oil to my car.

Went to Autozone in Heber, UT on a Sunday morning to get a new battery for my Chevy Tahoe. The team was very helpful. They helped me select the right battery and they installed it. Two of the store team members and the store manager all worked together to help me get it done quickly and efficiently. Definitely recommend this team and location!

We were traveling through heber and I had a check engine light on. It was just my mom and I and so my husband told me to stop at auto zone and I can’t remember the guy that was there on Sunday morning June 30 (I believe he was a manager) but he listened carefully to my husbands requests and ensured he’d do anything to make sure we were safe & continue on our way. He did as my husband asked & didn’t charge us anything. This guy was such a huge blessing to us & we were able to make it home safely because of his help! 10/10 recommend this store

The Commercial Manager Crystal was super helpful! I'm a single parent and my battery died on the highway. She brought me a new battery and helped with the install. Later one the same day I discovered I had an alternator issue and both Jason and Crystal were able to help me find the right part and were gracious enough to help with the install on that as well! Super helpful and much appreciated 👏🏿

The manager, Jason, is excellent. He spent the time to take the battery out of our car, clean the car and prep everything before installing a new battery. So grateful for his patience and the extra effort he took to ensure proper installation. Thank you, Jason!!

Jason (blonde guy with small mustache), was most rude to my wife and friend as they struggled to explain the parts they were looking for in English. Their native language is Spanish. When I spoke to Jason over the phone about his rudeness and said I would like to file a customer service complaint (he mocked them and ridiculed them and spoke abrutly to them) he told me to "Go For It" and slammed the phone down. Will not be returning to this particular AutoZone, life is tough enough without having to deal with employees that show hate and contempt for others simply looking for a car part.

i usually have a great experience here but today the store manager was totally rude to me and other customers. he was disrespectful, racist, and and short with the hispanic man in front of me. he asked for his ID and the man was confused because of the language barrier and then he said “i don’t care if you’re illegal” very loudly. i asked to have my check engine light read and he seemed incredibly annoyed that i asked. after he did the reading as we were walking back into the store my boyfriend (who was sitting in the car) said he flipped off the hispanic man as he was leaving. i forgot to get the manager’s name but his behavior was extremely abhorrent and i can’t believe he’s allowed to manage the store

Had to get new windshield wipers on a road trip and both employees who helped me were amazing! They were able to look up my vehicle’s needs and out on the new wipers for me. A+ service!

Broke down in the parking lot and had to replace the alternator and battery both were bad, all the guys there were a lot of help and they loaned me all the tools I didn't have to do the job. I really appreciated all these guys did to help. Everything works great now.

Excellent customer service! A+++ The store manager checked my battery and alternator at no cost and helped me understand what might be going on with my vehicle. I appreciated his generosity with his time. Thanks so much guys!

Rob was amazing! He was able to solve the problem of the wrong wipers we had purchased. It took research and him checking out multiple items to find the perfect ones! Always going the extra miles for customers!

Staff super helpful. Stuck camping with a dead battery on our camper, they helped us find a solution while getting our correct battery ordered. Life savers, truly Great service!

Visiting from out of town and needing to replace my coils. Ricky helped out quickly and professionally. Additionally he let me use a loaner socket as I was without tools. Top notch service. Cannot recommend this location enough.

I would have gave them no stars if it would let me. My sister in law went on a long road trip alone, and stopped in here on her way back home to Colorado to get some windshield wipers as the weather was getting worse. She went in bought the wipers and was told by the staff member that someone would be going outside to help her install the windshield wipers, after waiting for an hour she went back in and decided to get some windshield wipers that she would be able to install herself since she had not received any help. Even after going back in and telling the staff member that nobody had gone out so she just needed to return the other windshield wipers and buy the easier to install ones, the staff did not offer to help or even apologize for the hour long wait which prolonged her trip even more and weather conditions had got worse. VERY disappointed in this place, when working in customer service you should always help out the customer no matter what especially when the business advertises those kind of services. Please train your staff better and I hope that the next time someone comes in needing help that they don't receive the same care that was given to my sister in law. Take some pride in your job.

Ricky, the store manage helped my husband and I buy the correct car battery. He took the time to go out to our car and look under the hood to make sure we bought the right battery and one that is just like the kind from our car dealer in SLC. This saved us a trip down to the valley!!! Ricky also exchanged the batteries for us. Unbelievable service in this day and age. We felt we could trust him because of all his experience. We will always go to AutoZone. Highly recommend this store for your car.

They are very helpful but.... I bought an alternator from them and when I returned the old core, they rang it up as a $42.56 credit on my card (I put down the actual amount in my budgt). A month later, the credit still didn't show up, so I called and they said that hey have no record of it being returned. Nothing I can do about it since I tossed the receipt long ago. Oh well.... I guess you should keep those receipts!

Great service! I needed a battery replaced on my truck, Les Schwab had a 3 hour wait l, I went to AutoZone and Jed sold me a battery for less money and was able to replace it for me right there on the spot, it took maybe 10 minutes for the whole thing. He was nice and really helped me out.

Excellent job! Needed last minute headlight repairs and the guy helped us install them and direct us on how to do it. Even in the cold weather! Very helpful and friendly!