Doug was wonderful! My boat trailer had a broken axel and I was stranded out in no-mans land. They got it picked up and were able to recommend a repair shop in town. Lifesaver!
Lost hub and wheel of boat trailer going up sheep creek road to Strawberry yesterday. It was undrivable and we were in the lane of traffic unable to move it off the road. Called a tow company (Larry's) who left us stranded because we could not get pictures sent via text/email due to poor cell service in the wilderness and would not send a tow truck without pictures. After being stranded out there for almost 3 hours a family member recommended Heber Valley Towing. We called and they immediately dispatched a truck. KC arrived in about an hour and got our boat and trailer up on his flat bed, this was not easy, but he did a great job! Got the boat home and worked hard to get it off the flat bed and onto our property. Extremely thankful for Heber Valley Towing! They did an outstanding job as quick as they could and their cost was very reasonable, KC took care of us! Highly recommend them!
My family and I were stranded at the county fairgrounds during a baseball tournament due to a blown water pump. We were camping at the campground with our 35’ foot fifth wheel.
Doug called instantly to gather details, 25 minutes later he was there with two trucks, one for the trailer, and one for the truck. Doug brought them to my home in Davis County. Doug even placed the fifth wheel on the side of the house rather than leaving it on the roadway. I Could not recommend enough ! Completely understanding the stressfulness of the situation and going above and beyond on a random Saturday at 2 pm . 5⭐️
Doug is my hero. Got my truck stuck in the mud in a liiittle bit of a precarious spot and Doug came and saved the day!! It was about to get dark, we were on top of a mountain, and we thought it would take a while for him to reach us but he got there VERY quickly and was calm, efficient, and super nice!!
Sam at Heber Valley Towing was fantastic! We had trouble with our truck at the loading docks. Thankfully Sam came out within 20 minutes to tow us and our trailer out. Because they are AAA, the tow to a home mechanic was covered and Sam text us to let us know it was dropped off. Sam’s professionalism, laughter and excellent service were second to none. Highly recommend! Thanks Sam!!
Thanks to Doug of Heber Valley Towing for an on demand towing service. Efficient, professional, and friendly service, plus welcomed me to Heber City. Thanks
Doug and his wife were so helpful! My husband’s truck and trailer were stuck in the snow and we were struggling to find anyone who could help. Doug was friendly, resourceful, and so comforting in a stressful situation. He knew exactly where I was talking about and communicated through the day with me. We love the area and are so grateful to know of them now. They will be my first choice in towing services always!
It's never a great moment when you need a tow. But what IS great is the fantastic experience I had with Heber Valley Towing.
Dispatch answered quickly, was familiar with my location, and was super helpful giving me a time estimate and cost.
Doug, my driver called super fast, to let me know he was on the way (well before the estimated time). He was professional, and friendly, and was able to bring me and my car to the location I needed to get it fixed.
Checkout/payment was a breeze, and I was messaged a digital receipt immediately.
Professional, fast, friendly... Exactly what's needed when the unexpected happens. And as a female traveling by myself, that means a lot.
I would give more stars if I could.
Doug with Heber Valley towing is awesome. He has helped with my vehicle towing needs on several occasions. He is always respectful, quick and very skilled with towing & pulling my vehicles out of precarious spots. Thanks Doug!!
These guys are awesome! I needed my trailer towed from Strawberry Reservoir to Eagle Mountain. These guys showed up within 45 minutes and communicated from start to end. Very quick and friendly response!
We were recently in Utah, and needed a tow truck. Our car broke down about 25 miles out of Heber with my whole family inside. 2 adults and 3 young kids. Not being from Utah I was panicked, it was hot, I had no real idea where I was, there was no way to walk, and every tow truck company we called couldn’t fit us all, nor did they have recommendations of a car service or anything. I was literally in tears. I was told “good luck” by about 4 different companies. Then Heber Valley Towing came through. Their answer was we will get you. Not good luck. Keith ( I believe that was his name and if I am wrong I am so sorry) showed up in like 25 min, got us in the tow truck, told us things to do in town, and some local Native American legends, told us where to see some cool fall colors and possibly animals. He didn’t seem at all annoyed by my extremely fussy 1 year old or my fidgety 4 year old. My 7 year old thought the big truck was cool. He took us to the hotel I hastily booked on the side of the road, and then sent me info on where he took the car. I can’t thank you guys enough. I was legitimately terrified and had no idea what to do. I am so incredibly grateful that you were able to come get us!
We had car trouble at 7pm one evening recently, just leaving Heber. We were treated like family and returned home under very difficult circumstances. Doug and his family went the extra mile to help. What great community members!
Absolutely amazing. With the highway closed into Heber and a three hour backup, our rented Dodge Ram had an electronic failure and went into park on the highway while we were traveling at 55 mph and the system would not release from park. We were stuck in the right lane on a curve with minimal phone service.
Enterprise roadside assistance was pretty much useless and they didn’t send a tow truck after we requested several times since they considered our situation unsafe. Highway patrol was all tied up trying to re-open the road to Heber so we were stranded for a few hours until we found Heber Valley.
I called Heber Valley and Doug walked me through using the manual release cable behind the dash over the phone to get us safely in a ditch and off the highway.
Despite the three hour traffic jam Doug showed up in minutes and towed us safely into Heber and worked out the charges with enterprise so I didn’t have to continue fighting w their agents. These guys are pros.
If you ever need towed, this is the company you should use. Our tow gentleman Doug, was amazing. Made sure he was doing what was needed but also wanted us to be safe. I will definitely use this tow company anytime I need a tow!!!
Got our Side by side with snow tracks unstuck for us. Brought in their snowcat. Fast service. Great for an emergency. Highly recommend. When all else fails call the professionals.
Will was absolutely amazing. He answered the call so fast on a Saturday in busy Heber and was super nice all the way 2 hours south to drop off my van near my house. The cab was so clean and we felt super safe. A++++
This Tow company is VERY good at what they do!!! Roy the driver was great, got us out of a bad spot and no damage to the vehicle... Price was Very fair...
These guys are Amazing. I was ran off the road by a logging truck near Mill Hollow Res. Doug was great on the phone and Roy the driver was able to pull my trailer out of the mud with very minor damage. ROY is the man!!!!!
Had a serious problem with my boat trailer on my way to Strawberry, several miles up Hwy 40 past Heber. Heber Valley Towing responding very quickly and loaded the boat and trailer in no time and had them delivered to a service yard I had selected in Heber. The driver was friendly, efficient, and did a great job.
Doug was quick to respond and extremely professional. Derek was dispatched and handled our trailer with care with the broken axel. They were quick, thorough, and priced very fairly. Highly recommend!
Doug!! Is truly a master of his profession. He maneuvered our car out of a dirt road ditch, stuck at about 75 degree slant. Wrapping cables around a tree to pull the front side out after pulling the back side up on to the dirt road. Heber Valley Towing saved my car from the ditch and I was able to drive off with a few scratches on my bumper. Excellent work Doug, we’re truly blessed.
Mahalo and Aloha
Nihipali Ohana
Well I had to get a vehicle out of impound the price wasn't the best for only being there one day but it wasn't the worst I've encountered either. I am certain that no one is ever happy when this happens to them considering that fact aside, they answered their phone number provided and came quickly to take my card payment and release my vehicle. Upon releasing my vehicle I noticed that the battery was dead and the man working there was nice enough to get his jumper pack out of the tow truck and help me get my vehicle started. I'm giving this 5 star rating based on a few factors response time after calling being fast, how friendly the encounter went, and the price point which I believe was around $200. Not letting my happiness over my car being impounded affect my review obviously it wouldn't be fair to the business in my opinion. If you found this review helpful please give it a thumbs up 👍 and follow me for other reviews of places in the area, thanks! 🙏
After waiting on a different towing company for hours after our truck broke down towing out camper... Then getting the run around from them and our road side assistance/insurance on why they never showed/ cancelled. I called Heber valley towing! They got there very quickly and were super helpful! Hoping we never have car troubles heading up Daniels summit like that again, but if we do this is definitely the company I'll be calling first thing!
After a long day I made the mistake of locking my keys in my car. I was frustrated and needed a quick solution and called Heber Valley towing. The dispatcher was very helpful and friendly on the phone. They gave me a rough estimate of when I could expect the truck to arrive. The truck found me with no problems and arrived faster than I expected.
The tow truck driver, Will, was very polite and friendly. Opening the car door proved to be a little more tricky than anticipated, but Will was creative and found a way to get the door unlocked.
I appreciated the fast response, the professional etiquette and experienced driver who helped unlock my car to get my keys. I highly recommend Heber Valley towing.
Our G wagon was really stuck. Doug came to our rescue and immediately knew what to do. He is a true professional and his service was excellent and as quick as possible. I love Doug I don’t know what we would have done without him!
My Jeep's clutch broke down coming down Snake Creek road, and for the first time in my life I had to call a towing service. The rep on the phone was super friendly and straightforward. Within 30 minutes they arrived and had my Jeep loaded on the back. The driver was incredibly friendly and shared with me all his stories about towing people's cars. I really appreciated the fast, friendly service.
434 N Main St, Heber City, UTAuto parts store
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