Blown away by Jose‘s honesty! We were traveling from Colorado and got a check engine light on a Saturday. He quickly diagnosed it as a non-critical issue and didn’t charge us a thing. Refreshing in this day and age. Hopefully this will earn him your business because I likely won’t be back in this neck of the woods for a while.
Above and beyond service! We broke down only a mile from the shop and they came right away to tow us in just before they closed. They quickly diagnosed what was wrong and stayed late on a Saturday to fix it and get us on our way--so appreciated since we are from out of town and everything else was closed. They were friendly and accommodating, where other places would probably have been annoyed.
We drive a car that some mechanics won't touch but they were very knowledgeable and everything is working perfectly again. Top notch service!!
I honestly didn’t know this kind of service still exists!
I had my water pump replaced at a different shop weeks before and asked them to check things out before I go on a trip pulling our trailer. I booked an appointment, they completed the job as planned and I thought that was good.
This last weekend we’re driving through Heber when our trucks temp starts climbing higher than normal. At the top of the canyon it warns high temp and I shut it down on the side of the road with an 8k lb trailer attached. Coolant is sprayed everywhere under the hood and we’re completely stranded. We’re lucky JV auto showed in Google with good reviews.
I called and explained our situation and they said we’ll be there in 20 min. I mention a HD truck and 30 foot trailer and they said,” yeah we got it”. Jose showed up on time, was very calming and knew exactly what to do. 10 minutes and our truck was on the flat bed and trailer hooked up behind going back down the mountain. On the way he asked if the shop that replaced the water pump replaced the thermostat. I said no they didn’t mention it. He shook his head.
We get to his shop and two of their guys jump in to find the issue. The radiator is blown, they show me the leak, quote the needed parts and expected labor…including thermostat, and say they can have it done in 3 hours including testing to make sure everything is good. We stayed in our trailer in their parking lot. He also walked out to show me how the old thermostat was also not moving properly.
3 hours later our truck is fixed, they had driven it up the canyon a way to verify it holding temp and had power, checked fluids and said we’d be good to continue our trip. They even mention they fixed a loose connection from when the last shop reconnected the fan clutch that was causing it to run sporadically.
We were able to make it to our destination 3 hours away with the truck running well the whole way. I was shocked when I got a text at 9pm from Jose asking to make sure we arrived safely.
We were in a desperate situation and they could have taken advantage of us but they didn’t. All in it was 4 1/2 hours from the time I called saying we were stranded to when we were hooked up and going again. They replaced an entire radiator on an f250. I still can’t believe how a disaster turned into an inconvenience. Thank you JV Auto!
Jose and Victor are so awesome! My car needed major body work after 2 accidents. They quoted an excellent price, and followed through on it, even fixing a few items not related to the accidents. Their quote was less than half of anyone else, and the work is top quality. My car looks brand new! Like the day I drove it off the car lot! Thank you, guys!
I recently had the pleasure of working with Jose and his team to get new tires installed, along with a few aftermarket parts for my vehicle. From start to finish, the experience was nothing short of excellent. The team was highly professional, knowledgeable, and efficient, ensuring that everything was installed perfectly. Not only did they provide top-notch service, but their pricing was also very fair, offering great value for the quality of work they delivered. If you're looking for a trustworthy auto shop that goes above and beyond for their customers, I highly recommend this place for any maintenance or upgrade needs. I'll definitely be returning for future services!
José bailed me out of a tough spot that two other towing companies failed to do. He was super communicative and gave me a fair price. 10/10 experience, worth your business.
Called JV auto Service on Saturday morning on a holiday weekend before they open and they answered. We needed a tow, fuel tank drop-out and cleaned and fuel filter replaced. Waited 20 minutes for the tow. 4 hours later we were ready to get back on the road. I expected double the price I was charged. Thanks, I totally trust this shop and the owner. So friendly and polite. If I lived in Heber or close they would be my go to for everything.
We’re very lucky we found JV Auto. We had an issue with our boat trailer and they came and towed us and got our trailer fixed for us. All within 24 hours. Great service
I was passing through town and had car trouble. I found this mechanic on Google as the closest option, and thank goodness I did. They helped me right away and fixed the issue quickly, allowing me to continue my road trip. No nonsense and kind service.
I’ve had the last few issues taken care of by Jose and he always does a great job, is timely, and doesn’t overcharge me. There’s a reason why I come from down in the valley all the way up to Heber to get my car fixed!
Victor came a long way to tow my Class B RV off a mountain when the brakes were acting up. I was very stressed out and his competence and calm manner went a long way to ease the horrid experience of being stranded on a busy, dangerous mountain road. He was extremely efficient. And he was super nice to me and my little dog, delivering all of us safely to the Dodge dealer in Heber City. I highly recommend using JV .
So grateful for Jose, my Acadia was dead for 2 weeks and stuck up in Timberlakes with no tow trucks or mobile mechanics willing to come up the mountain but he did! Got my car running, drove it down to town for me because I was home alone with the kids, and he fixed my car the same day. Super friendly guy, 100% recommend hands down.
434 N Main St, Heber City, UTAuto parts store
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