This rating is based on customer reviews, inventory size, pricing, and service quality
From the latest reviews, sentiment toward A.U.T.O. Collision in Sandy, UT skews strongly negative (26/100). Most comments read like towing-yard experiences: aggressive enforcement and very high, after-hours fees, unclear or missing signage, long waits/closed gates, rude service, denied appeals, and several damage reports; one or two note quick pickup and no damage. Pricing is seen as maximal; staff professionalism and customer care rate poorly. For junkyard shoppers, parts inventory, yard organization, and ease of finding parts are uncertain given the mismatched data.
Five stars, wish I could give more. Some excellent men here to help out. I had a fender issue for roughly 7 months i was afraid to get looked at bc i was nervous about cost of repair. These guys cleaned it up in about TEN MINUTES with the best deal you can get, and saved me so much time about worry. I feel so silly for not calling months and months ago. They are going to quote me on some other work id like to get done, and I am so happy I found these guys. I look forward to using this service whenever I may need a hand in this capacity. Very kind, efficient, and quality guys with excellent communication . Highly recommend- can’t say enough good things about about it. Well behaved dogs too, thanks fellas
Cannot recommend this shop enough. These guys really helped me out when I was in a collision. They were able to help me break down the cost of everything very clearly and gave me advice where needed. Unfortunately my vehicle was totaled, but I knew I was in good hands if I ended up getting things fixed.
I had a great experience with A.U.T.O. Collision. The staff was professional, helpful, and easy to work with from start to finish. Danny in parts was especially helpful—knowledgeable, responsive, and made sure everything I needed was handled quickly and correctly. Communication was clear, and the whole process felt smooth and stress-free. If you’re looking for a Auto shop that actually cares and knows what they’re doing, I’d definitely recommend A.U.T.O. Collision.
I had repairs to the rear bumper and panel side of my 2024 F150. Additionally had couple of small dents fixed. Great experience with these folks. Very good communication and overall customer service. When I got the truck back it looked like it just came out of a showroom - they even detailed the inside. I highly recommend this shop!
I was rear ended and the insurance gave me several choices of car repair companies. I’m so glad I went with AUTO Collision! They were so quick with everything, they were all so nice and considerate, and their shop dogs are just the cutest!
I am absolutely so happy with the results of my Jeep I brought in. They took time to go over everything because I was on a budget. We agreed on a price but when it was finished it actually was $600 less then they quoted me! There is some honest people right there! They brought it back cleaner than when I left it! (Which was pretty bad) I 100% recommend coming here! They were nice honest, great communication and went above and beyond my expectations!!
AUTO collision has been great to work with. Chris helped me with a few issues on my work truck and has been informative and fair throughout the whole process. I highly reccomend AUTO Collision.
Amazing experience working with these guys. They were very good with communication and being honest about what it was going to take to fix my car. They will for sure be my go to shop if I need body and paint work done again. I would refer anyone that asks me to this shop for sure. They matched the 21 year old paint perfectly, helped that it didnt look like 21 yo paint. All of the staff was very friendly and helpful.
A.U.T.O. Collision did a fantastic job on my Tesla! They were very professional and communicative during the process. I would recommend them to anyone!
Took my Tesla here! And thy absolutely killed it! The communication was absolutely perfect 100% they took all of it off my hands stress free! my number one go to for a body shop will not go anywhere else.
If you’re ever in the Sandy area of Utah, I highly recommend visiting A.U.T.O. Collision. This family owned business treats their customers with respect, quickness & efficiency all while being professional with repairs that come their way. I was serviced by Danny the shop manager. It felt like Toretto and his crew was on top of things the minute I walked in and the family connection I made was worth more than just a regular fix. Please give my best regards to Danny and his team along with the other members underneath the staff
Service was great. Dropped car off on Monday and was told the repair would be done Friday if there was no internal damage and they kept their word! Great staff and they even complimented my ride!
A.U.T.O. Collision is always friendly and easy to work with. They do great work. I've been completely satisfied with my repairs on 4 cars over abut 10 years.
I took a car in that I was looking to purchase for a pre-sale inspection, and they quickly checked out the car and were honest about the results. They even recommended other vehicles I should look at and cut me a good discount. Very friendly staff and overall a great establishment!
I decided to replace the rear bumper on a truck I bought last year after unsuccessfully trying to repair rust spots on the bumper myself. I chose A.U.T.O. Collision after getting an estimate from them on Yelp, and reading their reviews. They let me bring my own part, and just charged me the labor to install it. The final price was less than the higher end of the estimate I was given. I was impressed by the communication on the day I brought my truck in to have the new bumper installed, with email updates on the process and also phone calls to notify me of some minor damage they noticed on the new bumper and asking me if I still wanted to proceed, and then a phone call to let me know when the job was finished. I wish I could get that type of service from some mechanics I've gone to!
5-Star Review for A.U.T.O. Collision
Audi Q5!!!
I recently had my vehicle repaired at A.U.T.O. Collision, and I couldn’t be happier with the experience. From the moment I walked in, the staff was welcoming, professional, and transparent about the entire process. They provided a clear estimate, explained the repair steps thoroughly, and kept me updated along the way.
The quality of their work is outstanding—my car looks brand new again, and you’d never know it had been damaged. They paid attention to every detail, from the paint match to the finish, and delivered the car on time as promised.
What really stood out was their customer service. They went above and beyond to make the process stress-free, working directly with my insurance company and ensuring I felt taken care of.
I highly recommend A.U.T.O. Collision to anyone in need of auto body repairs. Trustworthy, efficient, and excellent at what they do!
I’m so impressed by them. They got my headlight fixed without the coupon price I had AND sent me a thank-you card for trusting them with my car. The receptionist was very welcoming, and they even gave names of auto shop places in Arizona for I was about to move!
Danny helped me out with an estimate and he is the man! Ask for him and you won’t be disappointed. He even bolted down the broken bumper of my car so it would be safer to drive it before it got fixed.
Completely honest, upfront, and extremely professional. Great service, wonderful people!
These guys were top notch. Very communicative through the whole process of putting my vehicle back together. They did an Awesome job and my vehicle looks better now than before the accident. Plus I loved seeing all their cute shop dogs! Thank you Chris!
A.U.T.O Collision is hands down the best! They fixed my Tundra and did an incredible job. The quality of work was top-notch, and their pricing was the best I could find. On top of that, their customer service was outstanding. Chris is an absolute stud—knowledgeable, professional, and truly goes the extra mile to take care of his customers. If you need collision repair, this is the place to go. Highly recommend!
If you are looking for a fantastic auto body repair shop, then A.U.T.O. Collision Sandy Utah is the place for you. Chris & his crew have gone above & beyond to make sure you are completely satisfied with the work they do. I was able to get my car in for repairs very quickly & it took just a few days to complete. They will help you whether it is an insurance claim or you are paying out of pocket. The work they do is backed with a lifetime warranty - how can you bet that?!! Give them a call to find out how they can help you with your repairs.
From 5 stars to 2 stars. I’m being generous with 2 stars because we generally like to support small businesses.
Long story short. We got our car the first time after it being in the shop for a whole MONTH. After seeing the work (it seemed amazing), it made us overlook the time it took to get the car back.
We had the car for a week and then the check engine light came on. We called and took it back and they blamed it on us and a previous side swipe accident we had three years prior… the check engine light was the Shutter in the head of the bumper where the most recent accident was. But they said it was missing when they took it off but we never had the check engine light on previously EVEN AFTER the accident that took us to the shop.
Somehow even after explaining that, they stated it was still from the first accident. Our insurance couldn’t cover it because the shop denied it was from the most recent accident which was a fender bender and we had hit the car in front of us head on at 25 mph…
We ended up paying out of pocket $170 and some change, which they waived the cost of labor which we should be grateful for but realistically felt like it should have been waived completely.
We got the car back today and the cover under the car came loose. We’re even hesitant to take it back in a second time to wait another week and a half and maybe get blamed for that too.
I’m sure Chris and his guys mean well. But it started not to feel like that after taking the car back. We came to them because of the great reviews and customer service. I also appreciated the fact that it was a small business and wanted to support. But didn’t get the experience that a lot of people had, unfortunately.
Great service at competitive prices! Chris was helpful from the first call I made to A.U.T.O. Collision, from providing a couple of different options for taking care of my car to offering me a ride back to my house after dropping off my car. The work was done well and within the estimated time frame. The price was better than the other shops from which I obtained estimates as well.
I hope that I don't have any body work to do anytime soon, but if I do, I'll come back to this shop.
Thanks!
After a terrible day I reversed into a pickup truck and damaged my 2023 land rover defender. I got 3 quotes. One from Land Rover (who I hate dealing with) for $600, then MACO $525 and AUTO Collision $340. Not only was their quote the lowest- they were communicative, kind, and not sketchy feeling at all. They did an amazing job repairing my defender, it looks brand new and the paint comes with a lifetime warranty.
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