What clients say about Big Tex Trailer World - Rockwall in Rockwall (TX)
The service at this dealership is incredible. Wylie, his colleague, and the technician helped me resolve a brake problem quickly. I was back on the road in under 30 minutes. 10/10
Went in to purchase some uncommon trailer axle parts that I had to have that day. They had them in stock at a good price. They also told me how to avoid the traffic backup leaving the store.
Have bought numerous trailers from Wylie and Ernest and I've never been disappointed. I will definitely keep using these guys and strongly recommend them.
Ernest is the man! I will always use this business for all my trailer needs. I appreciate his guidance through this whole process. Great company! Best in the business!!
These guys are great, were awesome in getting me all I needed and great qoutes on trailers with no Hidden cost plus very transparent. Will send all associates and life long customer
These guys were excellent because i had a break issue that was able to be resolved with their guidance and expertise. Will deffinately refer to big tex for all needs
I have purchased three trailers from Big Tex. The team at Big Tex did an excellent job building out my 4th office trailer. Great custom work and quality. Richard Audilet, Owner/Manager, was great to work with and paid attention to all the details the trailer needed. Would recommend Big Tex for a custom build-out for trailers.
I bought a truck at Rockwall Ford and had to have a gooseneck hitch put in big Tex of Rockwall did a phenomenal job on the installation. It looked like the factory did it I will never use anybody else but big Tex Rockwall for any of my accessories or installations they are incredible.
Wylie, Ernest, and Richard are great and courteous individuals that were truly a God send. They saved me from having to go deal with some one I may not of liked
Just bought a cargo trailer that is exactly what I was looking for. Wylie, Ernest, Richard and staff were professional and they were courteous. I won't go anywhere else and sending friends an family
We use Big Tex Trailer for all of our trailer parts and couldn’t be happier with their products and service. The quality and availability of parts are always reliable, and their team is knowledgeable and easy to work with. Highly recommend them for anyone needing dependable trailer equipment and support!
These people are truly great, with service, parts, and purchase on my trailer. I would go no where else but to Wylie and Ernest for all my needs. Thank you Big Tex
Awesome service and knowledge. Wylie helped me out with several things I needed and got them done quickly. For trailers and trailer accessories theres no better place in Rockwall!
Ernest was a great help. I wasn’t sure which accessories I needed to pull my new trailer but Ernest took care of everything and made it super easy. Highly recommend.
I went in, but since it was Friday and it was 30 minutes before close, they didn’t want to show me a trailer ended up going down to happy trailer sales in Ferris and got taken care of at a better price. I was in the market to expand my Flete for multiple trailers Not shopping at big Tex ever.
Replaced 5th Wheel axle. Richard and crew were very helpful. Actual cost was less than estimate. Had checked around and Big Tex had best pricing. Friendly service. Will be recommending Big Tex/Richard and team to all of my fellow RV'ers. My go to for anything related to the trailer/chassis.
Just picked up our second trailer from Big Tex Trailer World of Rockwall, and once again, their customer service blew us away. Hands down the best in the business, knowledgeable, attentive, and always ready to help. I asked if they could install an AirTag, and they took care of it immediately, no questions asked. Huge shoutout to Wylie, top-notch service every time!
Stopped because I had a flat tire. These very nice gentleman spent a couple of hours helping me get my tire replaced. They drove me to the Kia dealership for a spare but they didn’t have one. They helped me get a tow truck to the Firestone and got me back on the road. I was in their shop for two hours. Let me tell you their customer service, as I watched them deal with many customers, is AMAZING! If you need anything related to trailers these are your guys and this is the place!!! Thanks fellas for all your help and kindness!
Easy and pleasant process and Wylie and everyone else we interacted with was knowledgeable and friendly. Ordered and received an axle for our RV trailer in a timely manner. Price was very competitive. Kept us posted on the status and called quickly once it arrived to schedule install. Appointment for install was quick and easy. In and out in a couple hours. Would definitely recommend this shop.
I had an issue with my big Tex trailer and the gate latches. My warranty had expired, but I brought it into Big Tex Rockwall for them to look at, at their request. He took a look and said we will make this right. My trailer was repaired quickly, expertly and at a more than reasonable price. They really did take care of me. My trailer has served me well and I would buy from big tax again without question. Thank you!
Website
