What clients say about Katc Automotive llc in Rockwall (TX)
Was not from the area and my car broke down near this shop. Kevin was an honest hardworking guy and I appreciated his quick service. Also he has the cutest “worker” in the office lol
I had Kevin go over my Mercedes S550 to get it road trip worthy, I had a small squeak on my brakes somewhere and it ended up being my back left driver side rotor. He apparently did a repair on it and fixed it. I pick my car up drove it home then was driving it to the store and my ENTIRE tire came off of my rotor and it almost caused a major wreck for me. I called him about it because I haven’t touched anything on my car and he was the last person to have it, he proceeded to not take any accountability and not only that he tried pushing me off until a week later. I do not recommend coming here unless you want bad service and sketchy repairs.
Kevin is a nice courteous individual and does GREAT work his prices are very adequate and did I mention does great work, he is personal and one on one with me. honesty is the best policy and he has that!, thank you big Kat for all you have done for me and others I have sent your way, I will always use your services.Thank you and god bless.
Been using Kevin (KATC) for years! Great, honest mechanic and person. Definitely a gemstone of the Rockwall community! If you have any problems with your vehicle, give Kevin a call. Even if it's for a second opinion.
Kevin did a quick and neat job in one day, replaced all struts & brake pad at a very reasonable rate. I felt the old fashioned American spirit here. Highly recommended !
Kevin did a quality job on a couple of repairs I needed done. He was communicative, honest and quick! Will definitely be bringing my car for any future repairs.
I pulled up at 4pm with my check engine light on and car shaking. The owner offered to do same day repair, but couldn’t get parts in until next day. Since I had to be on the road at 6 am the next morning and couldn’t wait for parts, he did a free diagnostic and explained how I could do it myself if I really needed to hit the road before he could get to it.
Awesome guy! Very nice Rottie!
Kevin is always super nice. And honest as the day is long. Last time we saw him because my check engine light was on. He diagnosed the problem and told me what to do (in this case go get a factory gas cap) and didn't charge me, because he didn't complete the repair.
He is prompt and professional.
My car shows overheating notice and asks me to drive moderately. I stop for a couple minutes and when I start again, the gage goes down to normal. I took it to horizon auto in rockwall and they told me the problem was with the thermostat. For about 1100 they said they replaced the thermostat and flushed the radiator. Shortly after picking up the car, the same problem happened. Took it back and they told me IT was the head gasket and quoted me over $5000. I took it to Kevin and he replaced the water pump the very next day and problem fixed. I recommend this guy. He’s HONEST and a GOOD mechanic.
Katc has preformed a number of repairs for us, our friends, and family through the years. We have always received great service at a fair price. Every job done right the first time. Never disappointed.
Rick Brannon
Love this place. Kevin is hands down the he beat in the area. Honest, fair, and gets straight to it. Took my jeep in and he took a look called like he said he would told me what he thought the issue was and even gave me a few options.
Always does his best to fit us in and Kevin's just a good, honest guy. Does what's needed, gives options of applicable and fixes things right. I feel confident in his work and never feel taken advantage of.
I’ve been going to kevin for years. He always has the customer in mind, will always give you the truth even if you don’t like what you hear. Is always fair and he keeps his word.
We live about 40 minutes away, but we have opted to use KATC for our vehicle repairs. You can’t find anybody more honest and trustworthy, so the distance is worth it. If you live close, it should be a no-brainer. Highly recommend.
Great customer service, courteous, honest knowledgeable work. Highly recommend Kevin at KATC Automotive for all repairs needed. Had my brakes done and back on the road in no time...great price also...If i need anything else this is where I will take my vehicle from now on. Thanks Kevin!
Kevin has serviced all my vehicles for the last 10-12 years. The fact that he has done them that long is a testament to what I feel like is his professionalism in in the auto repair business. I find him to be honest and up front about the price of his services and I have had to wait for him to get to my vehicle a few times but I attribute that to other people see him as I do and him being busy because of it. I’ll wait on him to repair my vehicles before I take them elsewhere.
Been 4 times and you can still hear me coming a mile away with my brakes!! My brakes actually locked up a couple of times!! Didn't waste my time to call, because I knew I would get the same response!! Every time I've contacted there was...I've got a lot of work, but my husband paid for a job to be done!! I just gave up!!
I really can’t say enough about Kevin. Like most people, I’m extremely dependent on my car and I’ve not always been in a good financial state to handle a visit to a repair shop. But Kevin is the only mechanic who’s ever looked out for ME AND my vehicle.
My entire family now goes to him and I always recommend him to everyone! He’s the mechanic you dream of that will always tell you the truth and will give his expert opinion on spending your money wisely and you always leave with peace of mind your car has been fixed. I can’t count the number of times I’d gone to my car dealership back in the day or a tire shop for a specific replacement and left with a list of “recommended” and “urgent” repairs needed. I’d go to Kevin and he’d explain and discuss all the issues they listed. Often their recommendations were BS, trying to make money off my lack of knowledge. Sometimes it would be a relevant repair but not as dire as they made it sound like and of course, it was always more expensive than what Katc would charge me.
I moved to Dallas years ago and I still drive out to Rockwall for all my concerns and repairs. He kept my 240,000 mile, 15 year old Nissan Murano running well beyond what I thought it could and was in good condition when I finally sold her all thanks to Kevin. I shed some good tears saying goodbye to that trusty vehicle.
Kevin isn’t just a skilled mechanic. He’s got a heart of gold! I came into his shop ten years ago looking for a trustworthy mechanic and left making a new friend. Thank you so much Kevin! It can’t be overstated how grateful I am.
Another shop did a botched brake job, Kevin fixed same day. Had another problem with the car Kevin later(transmission), Kevin doesn't do transmission work but looked at car, found problem and didn't charge me a dime. Will always use Katc in the future.
Kevin is great. I highly recommend this shop. I had a complicated horn repair and it took some serious digging because it was electrical. I needed my car for work and he was able to patch it up for the day and I returned my car the next morning for continued repair. Hes very kind and knowledgeable. He noticed some things moved around (from previous repairs elsewhere) and fixed them up as he ran into them. Any future repairs, I’ll be back without a doubt!
Everyone hates to have to take their car in for repairs, but KATC makes it painless. Kevin is clear and concise with diagnosis, doesn't try to get "add ons", his pricing is terrific. He saved the day for my son and there are just no words to express how much we appreciate him. THE best experience having a car repaired I have ever had. Would I recommend him? ABSOLUTELY! Kevin, Thank you so much for getting the car running so quickly! We will be calling on you for any future repairs!
My experience at KATC has been absolutely phenomenal. Kevin is an honest, down to earth, genuine mechanic who I feel truly has your best interest in heart. Fair prices and he doesn't try to sell you into extra things you don't need. I had to drop my car off to get some repairs done and he personally took me home while he worked on my car and picked me up with my car after he was done! I will 100% most definitely be going back here and everyone else should too!
Integrity. Kind. Helpful. Reputable. Affordable. Dependable. Deserving. Honest. Respectful of women. Knowledgeable. Clean shop. Helpful to refer if he can't do it, and referrals are reputable places. Involved in all types of car club charities and events.
He is a really good person to support and network with, my brother sent me to him as I am a Art Car Artist and had a old van that I painted and love, needed a van Dr. Lol, he has taken excellent care of me in the last 18 months!
Houston Art Car Parade, here we come!
Kevin is a very nice mechanic. My belts broke on my VW twice. He figured out the problem and fixed it. My a.c. is also working better and I can tell it's driving smoother. Thank you Kevin!
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