Falcon Towing in
Rockwall (TX)

My wife was backing into the driveway and a mustang decided to tailgate her and cause her to almost hit them and instead went into the ditch right by the driveway. Ralph was able to still lift it by one tire and move it back enough for the frame to clear the concrete, while at the same time cause no damage There was no way I could have got it out with out causing damage. It’s like it never happened.

Service from Falcon Towing was exceptional and the best experience during our unfortunate mishap with our vehicle. I definitely recommend to all my friends, family and anyone needing a trustworthy towing services.. Thank you Falcon Towing!!

I called another towing company before this one and was quoted a higher price with less-than-friendly service. In contrast, Falcon Towing was quick, offered a fair price, and provided excellent customer service. I truly appreciated their friendly support and efficiency, especially at a time when you’re already stressed.

I had a great operator and even great conversation on my tow. This company was even available super fast on a SUNDAY! I was super lucky to have these people to help me.

The owner of Falcon Towing is a great person. He cares about his customers. He definitely cares more about making the towing experience the easiest. He drove a long way from his last stop, on a Saturday night & without hesitation. He charges decent rates and understands, that his customer may have had a horrible day before he arrived. I would highly recommend for anyone to use him in the future.

Raf called before he arrived, was courteous, quick and had me taken care of without issue. Tow trucks aren’t cheap but these guys don’t gouge you. Exactly what you’d like to expect in a tow service.

This Company is amazing. I had a tire wedged on my vehicle. I had 3 people try to stop and help me get it off. And these guys came out and had my tire fixed within 15 minutes. I was so grateful they did an amazing job.

Our truck broke down in a high traffic area, and we needed help ASAP. We chose Falcon Towing LLC due to their exceptional rating and customer satisfaction reviews. Our plea for help was met with immediate action, given the price of the tow, and timeframe when we could expect the tow truck to arrive. Joseph, the tow truck tech, quickly got our truck ready for transport, navigated the traffic with great skill, and dropped off the truck at the dealership with no hassle. He was professional, personable, and extremely good at his job. If need be, we would use Falcon Towing again and highly recommend the company based on the excellent service we received. ⭐️⭐️⭐️⭐️⭐️

My car ran into some issues on a busy Friday and I needed to get my car moved to a shop for repairs. I called and spoke with Joseph who gave me a time frame for pick up. He got to my car within the time frame, moved my car without me needing to be there. He sent confirmation pictures of my car being dropped at my requested location and did it all in such a reasonable amount of time. Joseph was communicative the entire time, gave me updates and I loved the added touch of the pictures. In the event I need towing services in the future, I will call Joseph and Falcon Towing as my first choice!

Rafid was quick to respond, professional, friendly- on Super Bowl Sunday! Reasonably priced- Hoping I don’t have to -- but if I do - I would definitely use him again. Ok A month ago I gave Falcon five stars- now- move forward- on Friday I pulled one of the many stupid mistakes in my life- and that was to try to cross a muddy dirt road in a Land Rover- needless to say- totally my fault- so I contacted Falcon who had been fair a month ago- I had paid them 275. To take a vehicle from Buffalo Creek to First St in Garland. But on Super Bowl Sunday- so I was ok w that. This past Sat I was just outside of Heath- and about 50 ft from dry road. On the roadway- not in a ditch- Falcon arrived- in a 1 ton truck- no winch needed- unrolled about 100ft of rope Hooked it to rear tow loop on my car, hooked it to tow loop on front of his truck- I put it in reverse and we backed it right out- he was there 30 min or less and charged 410.00! He told me up front what the price would be and assured me that nobody else around would take on the job- which of course I knew better- he said it could take up to 3 hrs possibly - but I figured once he saw how easy it would be he’d probably work with me. So it wasn’t as if he didn’t tell me upfront - to be fair. But I figured once he got there he would be reasonable . Not so. So I’d give him less than one star if I could and forget the earlier 5 star rating I gave. He took advantage of the situation- even after he saw how easy it would be and even after using him a month ago. I could have done the same thing w one of my trucks but didn’t want to have one drive from Dallas. So he got greedy and screwed not only me but any chance I’d ever use or recommend him again. So my advice is- if you’re ever in a bind- he will recognize it and you will pay the price!!!

Our truck was smoking and we called. The tech that came out was able to diagnose the problem and give us a solution so we could get home safely! He was so polite and professional and we will definitely recommend Falcon in the future!

Super nice guy, very experienced and knowledgeable. Got me out of about 6in of mud roughly 300ft from solid ground. Once he had me hooked up to the chains I was out in less than 10 minutes. Wasn’t cheap, however it was much cheaper than what other companies wanted to charge, but his experience made it worth it. And if what I paid was the only cost for my stupidity, I’m good with that. Thanks again!

The guy was very nice and professional. Took good care of my car and was careful not to damage it. Great service! Great price!

Great experience!! Called several companies, all way to expensive and wait was horrible. Falcon was there within 30 minutes and was still the cheapest around!! Will be my first call next time if I need towing services.

My car broke down, and I'm glad I called Falcon Towing. Raph got there on time, he got there quick, very professional, extremely great price, and I would definitely use them again. I highly recommend them!

Omg this guy is amazing he was able to help me tow my car, its very affordable.When I called other tow services they charged almost $ 300, crazy right. But Falcon gave me a reasonable price. GOOD SERVICE ??⭐️⭐️⭐️⭐️⭐️

Falcon was great and good pricing. The driver was timely, very professional and detailed. When he dropped it off at my mother’s house, he put the truck exactly where she asked even though it was an alley driveway with a tight fit. Highly recommend this company!

I would recommend this tow company to anyone I know! This company drove an hour in the middle of the night to pick up my vehicle on the side of the hwy. Freddy kept me updated and was very compassionate of our situation. I would give this company 10 Stars if I could.

Ordered tow for commercial purposes and instead of the vehicle making it where it needed to go, Falcon Towing dropped the vehicle at my office address they received for invoicing. I tried stopping them and explain they were at the wrong address but the absolute donut of a driver thought it was better to get belligerent and be combative rather than to find a solution to the obvious disconnect. They had the correct addresses from the very beginning and seemingly chose my billing address because it was closer. The owner also tried to haggle additional charges via "credit card charge" after they already had the vehicle while in transit. Will never suggest, consider, or use them again.

Falcon towing is an excellent option. They were fast, friendly, took the time to smile and talk a little, and cheaper than others. They offered a Veterans discount! I’ll use them again.

I was having trouble with car and Falcon Towing came to help. They were very fast and friendly. I would recommend them to anyone needing a tow. Hopefully I won’t have any car trouble but if I do I would definitely call them again.

I got stuck in the mud this past weekend. Called AAA as a member but their driver didn’t have the right equipment and would need to charge upwards of $700+ without coverage once it arrived. I called Falcon and they sent Rafid who got me out of a pretty good sink with no damage to my car and for nearly half AAA’s quote. He was skillful and friendly. He also gave me advice how to get reimbursed from AAA. Thanks guys!

This towing company had me waiting for hours, from after 4am to 7am for a tow truck to arrive to assist with a tire change, and was going to charge $80 when we have full coverage, stating ETA 6:46 with no arrival. I called someone picks up the phone and acts completely confused on what I’m talking about. Other tow company stated we didn’t have to pay anything, we’re covered. I feel like this company wanted extra money.

Daughter's car broke down on side of I30. Called Falcon Towing and was told truck would arrive in 30 to 45 minutes. When original driver got tied up, manager got in another truck so we wouldn't be left on the side of the highway. Arrived on time. Really appreciate the prompt and professional service.

5 stars all the way. The guy comes up in timely manner. Really professional and knows what he was doing. Took my broken down car to the dealership and went above and beyond to get them to wait for him after the dealership was close to closing time. Saving me parking fees. Thanks and keep up the good work

Got my car stuck in the snow and ice , I called falcon towing , he arrived to my location quickly , he was very polite and affordable and he got my car out from where it was stuck, other tow companies wouldn’t even come out due to weather conditions but falcon towing showed up an got the job done . Thank you falcon towing I would definitely use them again, Great company!

Absolutely terrible Mickey Mouse operation. Attempted to keep possession of my car key because he had not yet been paid by the insurance company for towing my car less than 5 miles in which he charged upwards of $700. It had only been a couple days since the tow and he refused to release the key to the body shop in an attempt to put a hold on the repair work. Absolutely despicable and he’s lucky I don’t report his rude entitled self to TDLR.