What clients say about Preferred Heavy Rescue Towing & Transport in Lufkin (TX)
James towed me from Nacogdoches back to Houston. He got to me in a timely manner and got me hooked up quickly. After forty years of doing this he really knows what he is doing. Really friendly and enjoyed talking with him on the ride back to Houston. Thanks again James.
A good professional man right here and came got me from a blown steer tire in Nacogdoches and dragged me 3hrs back to Dallas with no problem and we had good conversation. I recommend him to anyone for good professional towing and taking care of your money maker.
James was really fast and friendly. Can't recommend him enough. If your broke down or stuck he'll get you taken care of.
I broke down in Jasper Texas. James came out fast. It was pouring down rain, storming really bad but he endured it all. He got under the truck getting soaking wet hooking up all the air lines and electrical. He disconnected the drive shaft on wet dirty ground while it was storming. We were rolling in less than 30 mins. If you want a quick tow call James now.
Fast and professional service. I’ve never had anyone show up so fast and have me hooked up so quickly before. Easy to work with and went above and beyond expectations.
Preferred Heavy Rescue Towing and Transport is an absolute gem in the towing industry! Their customer service is nothing short of exceptional—warm, responsive, and genuinely caring, which is a rare find in this business. Despite their bustling client base, they make me feel like I’m their top priority every single time, with personalized attention that’s unmatched. On top of that, their pricing is refreshingly fair, offering incredible value without cutting corners. This team sets the gold standard for towing and transport, and I can’t recommend them highly enough for their professionalism, reliability, and heart. Truly a 5-star experience that shines brighter than the rest!
I highly recommend James at Preferred Towing; he's my go to for all of my towing needs! He's quick to answer a call and very safe with his work. I've dealt with James on multiple occasions and have nothing but good things to say. Absolute pleasure to have service all of our needs!
We recently had a tow done for one of our drivers, and I just have to say how grateful we are for the outstanding service provided by Mage and James. From start to finish, they were incredibly kind, professional, and genuinely helpful. They went above and beyond to make sure everything was taken care of smoothly and with care. It’s rare to come across people who not only do their job well but also treat you with such respect and warmth. We truly appreciate everything they did — thank you both!
James responded very quickly, for which we were most grateful after coming home from a long trip. He offered to help move our things from our vehicle and was very kind. I would highly recommend him and his towing services!
I got my truck and trailer really stuck in the muddy ditch beside Hwy 63 today. I lucked out when I called James. He showed up on time, got my rig out quickly, and even helped me search for a piece of equipment I’d lost. Give him a call, you’ll be glad you did.
I want to give a big shout out to James at Preferred Heavy Rescue and Towing . He was very very professional he knew what he was doing very careful hooking up to a 389 Peterbilt with a low front bumper. James was so good and professional I called on him three times in one week he even came to me when I broke down the second time in Deer Park TX and towed me back to Lufkin TX. His rates are reasonable. Thank you James and Preferred Heavy Rescue and Towing.
James and this company are hands down the best tow company to call in lufkin tx! This man pulled me out of a 5 mile mud road in the dark with ease! Made sure he communicated with me what I needed to do on my part and was an all around cool guy!! He won’t fail you !
James is a great guy and so nice. He go to me quickly so I didn’t have to wait long. Would highly recommend this company for your towing needs. The towing he did for me was a semi truck and trailer job.
I had my truck towed by preferred Towing the driver James was very professional making my Towing experience the best ever I've been driving for 30 years this was absolutely one of the best Towing experience. He definitely know what he's doing..
James was easy to work with and made me a great deal. He moved my school bus all the way from Tyler to Lufkin. Would recommend him to anybody needing a tow!
Excellent service. The owner James was very polite and courteous. He was quick to come to where I was broken down and got me to the Freightliner shop in Tyler tx. If I ever need to be towed again I will definitely be giving him a call.
Great guy ! Had plenty of room for all of us to fit in the truck to get a ride back home and home was still 3 hours away but he came right away hooked up and we got on the road you can’t go wrong really good guy
The gentlemen that helped me tow my truck was very helpful, nice and politely. His communication was great. The work performance was amazing as well, got the job done with a professional timing. If anyone needs any towing, I recommend. Thanks again!
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