Joel's Automotive in
Hendersonville (TN)

I took my vehicle to have my cold air intake installed. They quoted me a good price and it was done quickly. Customer service was great! I would definitely recommend.

Shout-out to Joels Automotive for helping me with my car's wheel bearing. A couple hiccups along the way with getting parts on time but when it came to what they could control, they did excellent in making sure the repair was done thoroughly. They caught additional damage and were quick to let me know about it. Highly recommend you give them a chance if you're ever in a pinch and need some good honest service.

Incredibly honest and professional in what they do. I brought my car for a diagnostic test and Joel + his team confirmed the issue for me (and it unfortunately wasn’t good news). They kept my car for 2 days for diagnostic testing and didn’t charge me a DIME to do so. He even offered to do the same for any vehicles I would buy in the future! They recommended I scrap/sell the vehicle due to the severity of the issue, but I will definitely be bringing them my business in the future!

You’ll have a hard time finding a place more trustworthy and service minded! This is that old school mechanic your grandfather would’ve used along with most folks in town. Complete contrast to the big corporate type mechanics/dealerships. Ricky, who runs the place, will shoot you straight with no BS. Pricing is great, very respectful and knowledgeable techs. Won’t go anywhere else- Can’t go wrong here

We started going to Joel's when we moved here and haven't gone anywhere else since. They do good work at a good price and are completely trustworthy. We have taken multiple vehicles here with a range of problems and they have taken care of them all.

Took my car (Kia Forte) to shop to get a repair. Joel’s Automative was extremely friendly, knowledgeable, and fast! Would highly recommend and will be returning for any other automotive needs!!

Always a great experience with these guys. I've always taken my vehicles to them over the years and I work at a car lot that has it's own service department; that's how good they are. They're honest, friendly and will shoot you straight every time. About as affordable as they come as well! I send everyone I know to them. Won't find a better repair shop for your automotive needs. Check them out if you want an exceptional experience!

Thank you! Thank you! What a relief to have a mechanic you can trust. My car was ready within a short time, and the price was more than fair! I highly recommend Joel’s Automotive. Thanks, Rick and Mike and the gang.

The best in town! I believe them to be honest and stand behind their work. I had them replace my battery and it was still within the warranty time, and without any hassle they change it. Reliable - just call ahead because they soo book a week out.

This was my 1st time as a customer at Joel's after getting a couple of recommendations. I had a AC issue which was repaired. Upon pickup of my vehicle, Joel's told me to wait on paying them for about a week or so to make sure the issue was resolved and the AC was working consistently. Of my 74 years and owning about 20 different vehicles, I have never had a repair shop trust me enough to return for payment of the work performed.....especially as a 1st time customer. I now understand the reasoning for the high recommendations and the professionalism and integrity of this repair shop! Unbelievable and Fantastic!

I’ve been using Joel’s Automotive for more than 15 years. I have never had a bad experience with them. There have been time when I was told what was wrong and how to fix it myself if I wanted just to save ME money. They won’t overcharge you and look out for what’s in your best interest. I will continue to use them as long as they are open.

Joel's Automotive is a great, trustworthy business. The man at the front desk was very nice, and offered me a plethora of appointments to bring my car in that would fit my schedule. I was able to get my car fixed for a great price. The man who worked on it, did a great job. I haven't had any problems at all! 10/10 would recommend!!

I am so happy that I was told about Joel’s Automotive! I just moved here to Hendersonville. I love my car but she’s 21 years old and I have little things that are wearing out. Every time I bring her into Joel’s he fixes my 2002 Jeep Overland quickly and for a reasonable price. As a 75 year old widow I am so grateful for his expertise and his knowledge. I bought my Jeep brand new in 2002 and Joel’s Auto keeps me happy and cruising smoothly still in 2023!There is no better feeling than getting back into my beloved Jeep and driving home.

My wife's vehicle broke down on a recent visit to Hendersonville. Joel's was recommended by a local citizen as a trusted auto shop. They worked her vehicle in over a holiday weekend and we could not be more pleased. Rick and his team made us feel like they knew us for a long time. Great shop and highly recommend them!

Took in Subaru for valve cover replacement. During repair, a bolt broke and took several weeks to get removed so repair could be completed. Rick and his team did not charge me for the extra labor and honored original quote without me having to ask. Had our truck into him following month for same service and was completed in quick fashion at fair rate. Great shop, highly recommend.

You know the customer service you get from the Genius Bar at the Apple store? That's what you get at Joel's. The first two times I took my car there, they didn't charge me a dime because the first repair was so minor and the second one turned out to not be an issue. I just got back from my third time with a more major problem. The problem was fixed at an honest rate and within a few hours. I trust them completely and won't take my car anywhere else. Good, honest people. Will continue to take my car here even if I move out of Sumner County someday.

This is hands down the best repair shop in Middle TN and I venture to say the southeast. My whole family have been taking our cars exclusively to Joel's for years and they have never let us down. They do great work for a great price. This is the way a business should be run. Thanks for all your help over the years, customer service like this is very rare these days. If you need work done on your car or truck, no need to look further, this is the place!

It very rare for me to leave a review anywhere but I have to get the word out about Joel’s Automotive! It really is difficult to find an auto shop that doesn’t try and charge for every little thing they can. I am very weary of auto shops, especially because I’m a woman and most places will try and take advantage of that and the fact that I’m clearly not a mechanic and don’t know a lot about cars. This place has never overcharged me, they are fair and will break the pricing down for you. I had a problem recently where I didn’t have to money to fix what I needed (not because of labor but the parts were expensive) but they were able to get a quick fix for me until I’m able to get it taken care. They didn’t charge me and not only that they were happy to help! This place has integrity with their business which is hard to come by these days! I wish I had found this place sooner!

These guys are great! I called around to several (at least six) different auto shops for estimates regarding a check-engine light. Joel's Automotive was the ONLY one who didn't charge to diagnose the problem whereas everyone else charged between $95-125 just to tell me what I already knew. Rick was great with trying to help me solve the problem and gave me estimates to fix it that seemed reasonable. I felt like the gentlemen who worked with me were good, honest guys and didn't take advantage of me being a female, like other places do. I am glad I found Joel's Automotive and will absolutely go there for any future auto problems! I highly recommend them!

I had my truck towed to Joel's after a breakdown. Being newer in town I hadn't found a true go-to mechanic - but I have now. Originally was told it would take 2-3 days to get to my truck, but they had it fixed in 2-3 hours. Amazing rates, great service and just wonderful people to deal with. You all have a customer for life.

This is a great place to take your car. They took the time to fix what needed to be done to pass emissions testing. They were very helpful, patient, and worked with us. Would recommend them if you need an honest shop,and people, to do good quality work on your vehicles. Thanks so much Joel's Automotive!!! You have some customers for life.

My girlfriend & I have both taken our vehicles to Joel's since moving to Hendersonville. They've been great every time. I can honestly say it's the best shop I've ever been to. They're honest about what you need/don't need, are all very nice, and will go out of their way to help you. I will not be taking my car anywhere else & would recommend them to anyone.

These guys saved me from an unnecessary repair that another shop said I needed. I randomly had the serpentine belt on my car completely shred one day. The only shop open on Sunday was a major chain that will remain nameless. After their inspection (that I was not present for) they said my AC compressor going out is what caused the belt to shred, and a new one would cost $1900. My father-in-law recommended getting a second opinion from Joel's, as he has used them exclusively for years. I called them and explained my problem. They quoted me $1400 to replace the compressor. Naturally, I took it to them. The tech called me after a few hours to say that there were zero problems with the compressor. The actual issue was just that belt tensioner needed to be replaced, which would only be $360. That sounded great to me. The car has run fine ever since. I'll admit, I waited a few months to make this review just to see if any other problems came up, but absolutely none have. They could have replaced the compressor unnecessarily and I would have thought that I got a great deal, but instead they just did the work that was actually needed. Finding a mechanic that won't screw you over is a great thing.

I have been coming to Joel's Automotive to have my car fixed for at least 20 years. It is a family-run company, staff is friendly and knowledgeable, and the people stay long enough for you to get to know them, and they you. They take time to talk to you and explain things, they set appointments that are good for you, and they can even take you home and bring you back if you have to leave your car and have no ride. I highly, highly recommend this reasonably priced, honest, auto repair place.

They did not actually work on my car. I went in for a rumble. They quickly diagnosed my tire were cupping and ready to be replaced. They were ready to recommend a place to get tires. I will go back, looks like best to call ahead.

Excellent service. Honest owners and staff. Last visited 2004. Still high quality establishment in 2019. They fixed my Ford when local dealer couldn't figure our the problem after I went to the dealer twice. They also get you in much faster and turn you around quicker than the dealerships. Highly recommended.

Best mechanic team anywhere! They are in Hendersonville, TN, but I would drive however long it took me to take my vehicles to him! Love Joel & his Team! They are honest, reasonable and dependable... We KNOW we can trust them completely!!! Been a customer for 2 + decades... Never been disappointed with the quality of their work! ❤️