I’ve had multiple jobs done by Mr. Strange and his company, I have always gotten good work, fair pricing, and good customer service. I couldn’t recommend this shop more, good people. I wish them all the best. And you should go here, they fix cars well.
The best body shop that I have ever dealt with. Their work is beyond great and they don't go out of their way to pick your pocket. A family owned business that has always made me confident and comfortable.
If I could give more then 5 stars I would! An excavator bucket hit my hood and left a dent, not huge but big enough to look ridiculous. After they fixed it, you would never even know there was a dent there. The paint matches perfectly! They went above and beyond, vacuumed out the inside of my car and washed it before I picked it up. I would highly recommend ?
I’ve done business with Stranges multiple times & they’ve always managed to provide top notch service in a timely fashion no matter how busy they seem to be; you’ll never know because the work done is never compromised . In my past experiences they’ve actually went above and beyond for their customers. I’ve always been pleased with how professional and courteous they are.
Very professional and personable. Knowledgeable about the repairs that need to be done to my vehicle
Would recommend them to anyone who needs body repair.
From the minute I walked in to the office to the time I signed my final paper stranges was professional courteous and very friendly. The work itself was incredible. Fit, finish, and detailing. Janet and Logan made me feel like family. You know the good kind! Wonderful job!
GREAT PLACE!!
Had a tree fall on my truck and this place got me in in a timely manner and fixed it up! Any problems I had they fixed, and they also guarantee the work they do which is great!
They order all new part, BUT the insurance company is allowed to say “no we won’t pay for that’ll and make them use used parts, so if you have any issues with the work they do, go back in the paperwork, it’s likely they ordered the correct new part but the insurance refuses to pay for new and makes them use used parts.
Stranges has fixed all issues that the insurance company caused using old parts. Thank you for taking care of us Stranges!
Kept thier word. Made the appointment dropped off vehicle after hours. They called and updated me on the progress. Worked with my insurance to get enough funds to do the job right! My vehicle was done when promised, and repairs were excellent. Friendly and a pleasure to work with. 2nd time they've done work for me and both times it was hassle free and a pleasure to do business with. Will most probably never go anywhere else.
Tim and his crew did an awesome job repairing my sons Mustangs rear quarter! Matched the paint perfect! Can’t tell it was ever hit! Tim, Janet and Logan were a pleasure to deal with!! Highly recommend them!
Thanks to these fine gentlemen at Strange's custom auto, the door on my 31 yr old GMC truck is able to close so as not to leak water in when it rains. I have told my neighbors in Tiny Towne if ever they need work done on their vehicle "Go to Strange's custom auto, they will treat you right". Thanks again for your help!!!!
Janet who works there hung up the phone today to two professionals, one from an insurance company and another from the agency trying to work out the conflict between them and the shop. Apparently she isn't willing to discuss policy.
This shop was fantastic! My damage wasn’t major but they did a exceptional job! Car was perfect when we picked it up! Would recommend them to anyone! Thanks you guys rock!
They are not only the best in the county…I will go as far to say they are the best body shop in East Tennessee. Very honest and well trained technicians that will get you car not only in and out in a timely matter but it will be right and if there’s anything you’re not happy with they will not hesitate to fix any issues as soon as they arise. Can’t beat that! They will always have a business.
Well, should you wreck your ride, this is the place to it repaired. Quick turn times (provided parts aren't on back order) and quality workmanship! Highly recommended!
Absolutely do NOT take your vehicle here for body repair. A tree fell on my husband's truck during a storm in December and he decided to use Stranges after reading positive reviews and recommendations from others. They had to replace a bedside, the tailgate, and the roof. We get the truck back and there's damage to the interior, the dashboard is dented in and has a huge scratch and a chip out of it, the moldings around the front and rear windshields are all scratched up, the headliner is nasty and the roof is leaking so there's now a water spot in the headliner as well. For whatever reason the driver tail light is loose, tailgate isnt lined up correctly, there are runs in the places they painted. It just looks awful. My husband took it back for them to look at and all they offered to do was fix the runs in the paint and clean the headliner, they were also very rude about mistakes they caused. The guy kept blaming the insurance for only paying for aftermarket parts, and said it looked good enough for a tree having fell on it. We have had to file another insurance claim for vandalism.
We had our vehicle move from one auto shop to this auto shop. They had to give our insurance and estimation of how much it would cost to fix the car. Insurance went ahead and decided to total the car out so we went to their place of business to clean the stuff out of my car we get there and realize the stereo that is an after market stereo as missing. So we do some detective work and figure out where the radio was last seen. It was confirmed by the privies auto shop that it was in their when it was picked up my the tow truck. The tow truck driver confirmed it was in the vehicle when he dropped it off at stranges auto. So I decided to give them a call back and asked if they had surveillance of course they don't. The man on the phone was pretty rude about it as well he asked me how much the stereo was I told him around a $175 his reply back was will come here and I will just pay you for it. It's not about the money it's about a business you cant trust! Of course we had to file with insurance and do a Police report. If you're going to own a business don't still from your customers that is one of the dumbest things you could ever do. So if you value anything in your car do not use this place.
excellent customer service & great work... hopefully my truck doesn't end up there again for the obvious reasons.. but if something happens its the only place Ill take it! 5 stars
Stranges does a great job! Excellent quality. Always helpful. Friendly! Stranges is the only place I take my vehicles to for body work! I love Stranges!
878 W Hwy 25/70, Newport, TNTowing service
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