I like the fact that Alex is still there every time I go there, there are different workers! Today I met ty and I told them I hope to see the both of them next time around!
Never actually got any service done here but my car was overheating and i pulled over to this shop just to get some answers and all the men there were so helpful and so sweet and kind and let me sit there for 2 hours till i got a tow! Definitely come here if you are in need.
I visited the Strickland Brothers 10 minute oil change in Newberry SC. The young man by the Name of Alex was very professional and knowledgeable about the automotive industry and walked me through step by step. He first shut off by greeting me outside with the water And told me as He pulled me in and did a light safety check. Then he got me set up in the system. Then walk me through the different types of oil and tell me what my car needed after showing me the dipstick and showing me the color of the oil it was black like tar. And he then recommended me to an all system cleaner and then told me that the car Calls for full synthetic. And then asked me did I want to proceed with the full synthetic or if I would like to do something else. And I told him to go ahead and do it the car calls for he was very quick and efficient. And his Manager even took the time to stop by and ask how I was doing by the name of Richerd. The 2 guys had no problem answering my my questions and even notified me That my drain plug was leaking and that I also had a rear main seal leak. When he Dan recommended that I get a stabilizer. All and all the 2 guys helped me and got it done good in a timely manner. I’ll be going back.
Really liked this place until i had my oil changed on my f250sd and paid 200 dollars for oil change and the fluids were not checked annd when i got home i thiught i had a major oil leak because oil was everywhere on side of engine and new oil filter and mount was so nasty and oil soaked that it slso looked like i had major trouble with an oil leak. I heard the guy in the pit talking about how he made a huge mess but they told me nothing and left my truck in nasty shape that was ridiculous!!! And i turned down a cheaper offer up the road to try and be loyal but i will never and my family and friends will never use this place again!!!! something has definitely changed at this place and its not for the better!!!
This the first chance I've had to update my review.
DO NOT TAKE YOUR CAR TO THIS PLACE. They some how lost the oil drain plug and replaced it with a big screw which eventually caused the oil leak.
Engine light kept coming on and oil change kept popping up. Took the car back to them several times and each time they lied and said it was an oil seal leak and the oil seals needed to be replaced. I explained to them that this was not happening until they changed my oil. Took it to a more professional auto shop and they showed me what the problem was and that the original oil drain plug had been replaced with a screw that wasn't made for that. On top of that they used recycled oil instead of the Pennzoil I paid for. I really don't like giving bad reviews but this is way to important. By pass this crooked place.
Amazing service. Richard and Corey as well as Joseph had me in and out and were very professional. Very in depth with what they are doing to your vehicle. Highly recommend
Amazing service with a friendly attitude every single time! Never once have I questioned what I was being charged for. They will not do services without asking permission first! Hands down recommend them to all of my family and friends!!
Been going to this location for several years now with multiple vehicles and they have never let me down! Service is always gotten better as time has gone on. Faster and more precise to the details when customers arrive! If you need an oil change don't hesitate to swing on in
My first visit and the experience was great.
Alex was very nice and explained each step through the process and was very helpful setting up account online. Great job guys.
The two guys who helped me with my oil change in Newberry were absolutely very professional, extremely helpful, quick and efficient. I have never had a better experience with an oil change than I did when I went to Newberry. I will certainly be a return customer. Thank you for your service.
Brought my car in because it was leaking oil. They checked it out but it needed more than could be done. They gave me the name and number of a shop that could help me and didn’t charge me for the services they did. Made me thankful for having a service center with such integrity
Was a great experience great service very polite and patient came and offered water and it was so good and cold.❤️ While doing my oil change explained everything that was being done. I was well pleased with my service. Thank you so much for taking good care of my vehicle and being so nice. It means a lot I appreciate it. I highly recommend this place of business to anyone who are in need of these services
I love getting an oil change at Strictland Brothers. They welcome me with water and send me off with a car air freshener (I might suggest a pine scent though).
They check my lights and overall are very courteous with a strong sense of customer service that I get nowhere else. I feel very comfortable and confident with their service.
Big thanks to James for the excellent service! I came in for a routine oil change, and everything was done quickly, professionally, and right on time. James was friendly, knowledgeable, and made the whole experience smooth and stress-free. It’s always great to find a place you can trust, I’ll definitely be coming back. Thanks again!
Have been looking for a good place to get an in and out oil change. Happy to say I found it with Strickland Brothers . Didn’t even have to get out of the vehicle. Changed oil and had me back on the road all within 10 minutes! Will be utilizing them for my oil change needs.
Thanks guys for a great job!
I called before I went to the business. I was quoted 89.99 for an oil change. I then received a text that gave me a $25 discount. I drove to the business, the 10 minute oil change took about 40 minutes, and then I was presented with a bill that after the $25 off was $95.14.. the receipt also shows that the engine air filter was inspected, which it wasn't, the tire pressure was never checked, neither was the windshield wipers the power steering fluid or the exterior lighting. What I got wasn't overpriced oil change that I could have gone elsewhere and had done for $60. I will never come back to this store again.
100 miles from home and in need of a well overdue oil change. The two guys working were like Bert and Ernie. They were comical, worked off each other’s vibes and made the oil change entertaining! I am not from the area but they were both knowledgeable and considerate of earning my money. Everyone dreads an oil change but I’d go back just because they made it a good experience.
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