This rating is based on customer reviews, inventory size, pricing, and service quality
In Greenville, SC, The Parts House scores 92/100. Reviews are largely positive: value pricing, knowledgeable, friendly staff, and a broad inventory (including finds others lack). The self-serve setup and website vehicle updates make parts hunting fairly easy. Customer service often shines with quick delivery and warranty support, but there are caveats: some feel pricing is too itemized, one cited high prices, and delivery/wait times vary (a long delay was later addressed by management). Overall, highly rated with a few inconsistencies; the available sample here is smaller than 30.
What clients say about The Parts House in Greenville (SC)
The pricing at this location is pretty good. They do have items that other do not. The delivery and customer service are terrible. the manager does not care, he also does not update the shop for delivery. 2.5 hours......unacceptable!
The manager reached out to apologize and to assure us that they are working on it. Hopefully this will bring some much needed change. I'm changing my review to 5 stars, thankful they are going to work on it!
This place here is definitely my second home.i buy all my parts that I can from them when doing mechanic work.Very nice people and outstanding service.
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