This rating is based on customer reviews, inventory size, pricing, and service quality
Arctic Air in Huntingdon Valley, PA draws sharply mixed reviews: 66/100 overall. Positives cite courteous, knowledgeable staff, fast next‑day delivery, and great prices—often beating reman options with OEM units. Negatives focus on wrong or failed parts, difficulty reaching support, partial refunds, and warranty disputes, signaling strict warranty/returns that can frustrate buyers. Service quality appears inconsistent. Little is clear about inventory breadth, yard organization, or ease of finding parts; wait times beyond one quick ship are largely unknown.
Address:
2855 Philmont Ave, Huntingdon Valley, PA, United States
What clients say about Arctic Air in Huntingdon Valley (PA)
Terrible experience. Nobody pick phone. They sent me wrong parts. I never used it and I want send it back. After 2 weeks fighting for refund they send me return number. Guess what, I sent part back they refund me only 55% of my total cost. Shady business! Never again.
I believe the company is under new ownership since I purchased from them the last time and have not had any experience with warranty issues good or bad. However I had excellent customer service and was also clearly briefed on the warranty disclaimer by Eleanor. It makes sense to buy all the other components especially if you are worried about a warranty. I also had the part delivered next day free! Thanks Eleanor. I get this isn't Pepboys or APW where you can return stuff without question but really....their prices for a BRAND NEW OEM compressor were exactly half of everyone's remanufactured unit. If you don't know much about compressors and ac systems have your mechanic order it and discuss the warranty.
Our experience with Arctic Air was a very positive one. They have great customer service and had better prices than anyone else. The remanufactured compressor that I purchased them has worked without any issues.
2727 Philmont Ave Unit 325, Huntingdon Valley, PATowing service
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