I recently joined CTAA as a public buyer / seller. Upon going into the registration office, I was greeted by Ren. She was very professional and explained everything very well. Looking forward to doing business with CTAA.
The best car auction I've seen in the whole East Pennsylvania area. I got 2 cars from this place within the same year and both cars work perfectly. I highly recommend this company if you're on a budget and don't want to get ripped off by the dealer.
Great place to buy a Car!! Large new car dealer groups offer their tradeins. Many good well kept used cars and trucks are up for auction every Monday. Bring 3-6,000$$ and drive away happy!
We have been doing business at Carriage Trade for almost 10 years. Today, Tim at the front desk was, as always, extremely helpful, very friendly and helped us facilitate the pick up of several of our cars. He is a true asset to the auction.
Do you know how to test transmission issues, a test drive also checking the dipstick for burnt fluid smell is an indicator, it’s almost impossible to catch a transmission that’s going if it’s only showing intermittent signs because you must duplicate the customers complaint and without the proper automotive technology it’s practically impossible to catch transmission failure the carriage trade knew my vehicle had transmission issues knowing I wouldn’t know that until after I purchased the vehicle driving it off their lot, also structural damage, in the state of Pennsylvania it literally states that a vehicle with structural damage is deemed unsound and unsafe which is also one of the few things that’s covered under arbitration laws so imagine my surprise when a third party mechanic told me a vehicle that I paid over 2000 dollars was structurally unsound and the carriage trade knew about it, they sold me a damaged unsafe vehicle that I purchased for my wife I’m so grateful my wife wasn’t injured or worse killed due to the carriage trade public auto auction negligence, after I visited the third party mechanic I immediately went back to the carriage trade and I was told it was (as is) and the only thing they can do is run the vehicle back through the auction for someone else to deal with, so consumers beware! This business do not do good business and will take your hard earned money and not care about the position they put their consumers in. I purchased this vehicle in 11/24 it is now 04/25 still no title! I repeat consumers beware!!!
I don’t need a reply from you or to hear about the regards of your wishes what I want is for your organization to be held accountable, what I need is for Ppl to be aware of your deceitful practices in ripping Ppl off every opportunity I receive I will be letting Ppl know that the carriage Trade in conshohocken will take Ppl money for lemons knowing that it’s a hassle for consumers to hold the carriage trade accountable for their deceitful practices
Why all the complaints? It's a car auction. What do people expect showroom new cars for little money? All these idiots complaining, they should of known better or at least know a little about vehicles. They are As Is plain and simple. No matter all the bad reviews and complaing from crybabies the fact of the matter is they are as is. I've bought good and bad cars but no matter how bad they ended up being they were as is. I'd just resell them again at the auction. It happens
Great place to find a used car.. but they do sketchy shady business with all the miscellaneous fees and they lie about mailing titles to customers.. also employees on the phone are very rude as if they are underpaid or unhappy in the workplace.. the woman didn’t even answer my question.. instead she cut me off saying I would have to “pay for a new one” for what ?? A title that you never mailed out… shady business here.. request title before leaving the place or they will lie saying it was “mailed”
This auction is a disgrace! I came to purchase a 2010 Toyota Corolla and was blatantly misled by the staff. They told me I couldn’t buy the car during bidding and instructed me to return the next morning to finalize the purchase. I even tried to leave a deposit to secure the car, but they refused!
When I arrived the next day at 9 AM sharp, as they told me to, I was informed that the car had already been sold the previous day. It’s obvious they made a shady deal with another buyer behind my back, likely taking a bribe. This kind of corruption and unprofessional behavior is completely unacceptable.
Do not waste your time or money here. This place is run by dishonest people who prioritize shady backdoor deals over fairness. If you’re looking for a reliable and trustworthy auction, look elsewhere.
Only had this car for two months and the engine is done !!!!!! 😤😡😡😡😡🤬 I spent all my money on my car because my last car went bad too now I don’t know what to do I don’t have no money for another car and theses people is playing with people hard earned money like why would you sell a car and the engine is bad no check engine light until 15 days later came up as bank 1 catalytic converter I changed it now it’s the engine like wtf y’all have to do something seriously I’m bouta loose my job because it’s always a problem with this car!
Yea purchased a car that didn’t even have an alternator or a belt. They will let them sell anything. Instead of paying someone to do a once over. I purchased a couple of cars before the pandemic but it’s bad now.
A title was supposedly mailed out to me on a vehicle that I bought on 12/18/2023 and was told that it was mailed on 12/27/2023 to my residence in cherry hill nj. Even with the holiday, mail doesn’t take 9 days. I never received the title and I’m told that I have to pay $120 for a title that I never received and that isn’t even in my name yet. So basically I’m just SOL. Never again will I buy from here.
I would suggest to stay away from these people, I lost my hard earned money going there, I went with hope of getting good deals and I lost money, people are not empathetic, careless and won't respond.
I am waiting to get my problem resolved, else I shall run a campaign free of charge against them untill my problem is resolved.
It never happened to me and this is the first time happening in my life, I shall do every bit to educate others.
Angry isn’t the word on how I’m feeling right now after literally leaving this auction… My kids and I just escaped out of this burning 🔥 vehicle prayerfully we made it out on time.. My emotions are all over the place needless to say never again 👎 Now we’re stranded 😡
BEWARE OF THE SECRET LEMONS. They got OVER ON me. Smh. I purchased a vehicle when we looked at it turned it on didn't have any engine light on. As soon as I paid and moved the vehicle check engine light came on for timing chain. Clearly they cleared the codes for a high purchase price. I am a single mother who is not working at the moment and needed a car ASAP. Ck engine or timing needed was not mentioned in the auction. Now I'm in a very messed up situations. Beware. Bring a engine scanner to check any car you are interested in. Try to move it back n fourth at least a mile. To see if any lights come on. I hope they are proud of their scamming. Ow yes and the photos they upload are only good ones none showing the dirtiness or missing parts. Would not recommend coming here and especially do not bid online unless you are prepared to spend more money on maintenance asap
Attempted to sell cars multiple times. They will openly state that they prioritize their “20 year standing dealer relationships” over new sellers, cars always end up at the end with missing and inaccurate information. I placed a green light guarantee that was taken off somehow, vehicle photos were not present the morning of the auction even though I rush vehicle over on Friday to ensure that, didn’t boost battery or start vehicle, the buyer was questioning whether the car will even start? Sold for way less than valued. Very poor customer care it’s a “take or leave it” mentality. I do not advise anyone to sell a car there, other than their existing “bread and butter” I do believe buying is a little bit better.
Was a bit hectic for my first visit to an auction but would definitely go again. Everyone that worked there was super nice and they have a pretty good selection of cars to bid on. Actually brought my first car on the first visit. 2007 Dodge Caliber SXT. found out they're great on gas too.
Besides Joe and Tim, everyone there had a terrible attitude. The place is highly disorganized. And dirty.
We walked in while half the power was out and the woman at the desk told us to “walk out into the lot, look at the ‘buy it now’ section”, which wasn’t labeled whatsoever.
When my husband asked how we test drive a car she told us that the keys are in the car and just to hop in and drive it.
When we went out to the lot, no one was there to meet us, so we followed directions and got into a car to test drive. Only to have a man approach us that claimed he worked there, telling us that ‘no one told you to drive the cars and I’m gonna drive this back where you found it’. He then drove us to the correct unlabeled “Buy It Now” section.
The car we wanted claimed a “Clean CarFax” with no accidents.
My Credit Union found not one but TWO ACCIDENTS REPORTED on the vehicle.
The driver side front wheel was flat. The car was dirty.
After deciding to purchase the car, we came back another day to drive it one last time. The same woman at the desk with the bad attitude had someone drive up the car.
A man drove up to the cafeteria, didn’t say a word to us, walked away and left the driver side door open and walked away.
We purchased the car.
We had 24 hours to have the car checked out.
Turns out there’s over $2,000 worth of damage on the car.
Don’t use this place if you want a pleasant and honest experience.
Great auction good cars alot of dealers so be careful sometimes they run the bid up just because also show up early so you can inspect the vehicle's and take your time you also have to be a member to buy 30.00 membership fee good for a year a 500.00 deposit is due if you win the bid. Take your valid license and insurance info for smooth transition keep in mind auction fees and taxes.lastly take a experienced person who knows about cars and effective bidding. Do not go until you do your homework .
They're mean by all means
The idea is great, but the process is dishonest (bidding and arbitration) .
It's only good for dealers (professionals) or customers buying for less 1k, otherwise you'll definitely regret for overpaying or tricked by green light scam.
I bought twice from there and I know at least 5 people buyed from there. No one dare ever to go back.
The people that works there are nice and very helpful. But there's a lot of hiding fees after you win a bid. Imagine getting a car for 1,100 , having your own tag and already insured. and still having to pay almost $400 extra. In fees and tax and title transfer and all. To me that don't make any sense.
I went to this auction 3 times. My first 2 experiences were great. I bought cars with no problems and got great deals too. Recently, this place has really changed their business model. What I use to love about this place was that it was for the public and mostly all the cars were accessible for the public.More recently this has become more of a dealers auction. You are competing here with professionals who buy 5-6 cars a week. They know all the tricks of the trade and you as a regular joe get screwed. Be extremely careful with this place. It has become quite shady over the years.
If you go pay close attention to your surroundings and don't bother bidding on newer cars. You can't beat the dealers
I bought a 2011 Honda civic. Its running excellent for me. But i know you cant just go and buy cars there. You should first inspect the ones you need and make sure its all fine. So put some effort and get a sweet fruit. The employees are a great help. they are kind and help full.
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