I waited for almost two hours for them to show up to change my tire. I kept getting excuses every time I called for an ETA, with the person I talked to saying someone would arrive in 15 minutes each time I called.
My daughter and her boyfriend called at 2pm for a tow. It was close to 8pm when they got picked up they would keep calling saying 35-45mins more. My husband and I drove from Erie PA to get to them and when we got within 20mins they finally arrived. Then they tried to charge the battery and the tow driver said, I dont have tools to fix it anyhow so I guess we will tow it. He never latched the hood it flew up and bent the hood and ruined the top of the fender area. My daughter said she felt very unsafe and that the tow driver was on his phone with his other half while driving then threw his phone and was swerving. He had to call his boss twice. They wanted to tow it to there shop which was 30min further from where we where at and none of us from the area. Then they told them they will fix the hood and have it back by Wednesday. Im glad they tried to makenit right but it's not just the hood that got messed up in the process. But waiting that long for a tow is unacceptable. I know money is money but at what expense.
Had a great experience here when we had a car breakdown in the middle of a cross country move. We were stranded on the side of the interstate as it was starting to get dark and they arrived promptly with two trucks to tow both the car and our U-Haul trailer back to their shop. They repaired the damage to the car and got us back on the road before noon the next day, and even hooked the U-Haul back up to our car for us before we arrived to pick it up so we could take off immediately. They really saved us in a stressful moment and we are very grateful for everything they did for us!
The guys went above and beyond, from towing to fixing our truck. They towed our truck and camper to the shop and then towed the camper to the campground and backed it into the site. They kept us informed what was wrong with the truck and had it fixed and delivered it to us at the campsite, the next day. Excellent service and very reasonable. If you are in Clearfield County Pa and your vehicle breaks down, give McCandless towing a call. You will not be sorry. Great guys, fast service, great work!!!
Thank you McCandless towing for everything!!!
I would highly recommend McCandless towing. Very quick to respond, pleasant on the phone and in person, went above and beyond to help my situation. Thank you
Excellent experience across the board. Put a tow request in, driver Mike called when he was 15 minutes out. His service was above and beyond what was expected. He was professional, kind, honest and personable. He loaded the vehicle up without a problem and got it where it needed to go promptly. I couldn't have asked for a better experience in an otherwise stressful situation. You're the man, Mike!
I had an outstanding experience with these folks. They contacted me right away, was friendly and quick. They sent a young feller who must have been raised well, because what a pleasant young man he was. Extremely polite and friendly and knew what he was doing! I would definitely recommend these folks. It stinks no matter what to have your vehicle towed because it’s going to cost to have fixed and your down a rig, but the friendly service actually made it not so terrible. Thank you guys!
I can’t thank you guys enough for coming to our rescue tonight. A single dad stranded in the middle of nowhere and tonight my kids and myself are going to sleep in our own beds after a horrible evening. Dennis the truck driver went above and beyond the call of duty. Thank you so much.
Called for a tow at 3:30. Waited stranded 2 hours. Called to see where they were said shift change so another 90 minute wait. Car got delivered at 9:30 p.m.
I was in a car wreck and was lucky enough that McCandless was the company who showed up to tow us out. These guys were so nice and so helpful when I was in a really bad situation, they gave me advice on how to get home and what to do, and their help was so appreciated. Great guys, all around.
Best towing company fast and friendly !! Wish they could have a company in every state... They went above and beyond to help me when I was stuck on the side of the road.
Unreliable. Called at 5 - 5:30. Waited 3 hours, b4 calling bacj & being told by AAA they were 'enroute', waited a couple more & found they refused to answer when AAA tried to reach them. Had to wait till after midnight for another outfit to come from far away. Im sure the neigbors in both the load and dropoff areas are cursing. Had trouble last time a family member used them--wouldnt answer published phone # or text but got mad at customer because they were waiting in the wrong place. Then didn't know how to get car loaded. Used once before & they were ok but car was 'conveniently' disabled and easy to load. Id Call just about ANYONE else. Seeing the reviews abiut how much they charge maybe AAA runs don't pay as well.
We are from Wisconsin and my car broke down just outside of Dubois. They were here within 20 minutes to get us and tow us back to a hotel then drop the car off at the dealer. Cut us a deal on the price and the driver was insanely nice. So glad this experience made our terrible night just a little brighter.
Sometimes, I wish more ppl were like Conner. As soon as he stepped out of the truck, I knew I was going to be just fine. I was stuck on the highway with a bad thermostat. Conner was able to safely get me off the highway and to the nearest shop. Hope you're doing OK bud. Good luck in your endeavors as you certainly have a knack for this!!
Sorry just getting around to making this review. CONNER, you're the man!!! I was stranded at night, and you got there promptly. It is clear you love helping people and you're very knowledgeable in this field. I wish you the very best and success in this business. Keep up the excellent work!
Conner was very professional and courteous. He was able to assess what was wrong and make suitable suggestions for the next steps. He also went above and beyond to help me get to a hotel so I wasn't stranded in the middle of the night. Very caring. Thanks again, Conner!!
They didn’t tow anything of mine but i was just following behind their silver ford truck and they threw a ton of trash out the window right before turning into Treasure Lake. How disrespectful to the environment when you live in such a beautiful rural area. Despicable, really. I wouldn’t want to hire human trash that litters in the place we live.
Fast reply and very friendly. Also price was really fair and was in time and took way less time then what I thought. Will definitely use them again if I need to.
First off, their address is wrong on here it's on Bennett's Valley highway aka 255. Second don't trust these crooks. The owner I believe his name was Ryan, said to myself and my mother that our vehicle was totalled. He said he would junk it. Only thing that was wrong with it was the passenger mirror and passenger doors were dented in. A friend of mine said it wasn't totalled only cosmetic damage mainly. Also third, his prices is ridiculously expensive. 400 dollars for towing for a trip that was less then five miles away, and each day he charged 50 bucks for storage. Do not go to him. Try to avoid using the service there.
Charged us $10, when we were told it would be a 10% charge on our $4 bill. When we called to ask why we were charged $10, they said that it is the minimum charge on a credit card order. This was never mentioned before and there is nothing on the receipt that states it either. Our receipt charge says $4. This needs to be stated up front before charging a customer. Very dissatisfied.
14 Industrial Dr #5, DuBois, PATowing service
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