What clients say about Liberty AutoGlass in Lehighton (PA)
Very easy to deal with. Didn’t wait long to get an appointment. Came to my house to replace a cracked windshield and even put on new wipers for me that I had purchased. Would definitely recommend!
This is my third windshield that the amazing staff at liberty auto glass has replaced for me in the last five years. I put approximately 45,000 miles on my Acura in a year and whenever my windshield unfortunately has been damaged it needs to be replaced and calibrated for the safety features the vehicle offers to work. Therefore it’s not possible for someone to come out and replace it in the parking lot at work, so I called Liberty Auto Glass and they handled everything!
The office ladies are thorough and willing to come in early to help me navigate the insurance claim so I can get it done and head to work, as not to miss work. When I called LAG they are genuinely concerned for my well being and get my vehicle in sometimes the next day. The professionalism in which they do it is beyond comparison they’re always able to transfer my inspection sticker, set all my safety features, down to to replacing the Velcro for my EZ pass (that was impressive to me)! Leaving me nothing to do, but pick up my car with the keys locked in it as promised! The technicians are top notch, I stopped by personally to thank them.
Although it is unfortunate to need a windshield replacement, I’ve been fortunate to deal with liberty auto glass! Talk about a small town feeling and service that tops all the big glass companies. You all are the best!!!!
My car has been leaking water really bad in passenger side, the people here were very considerate. They diagnosed the issue fast, the technician come out to explain what happened. Very good customer service.
Chuck and Libby came out right on time. Wonderful customer service. I had a rock go through my windshield on Thursday and they were out Monday morning. The price was very reasonable. Please, Support this small business they are very friendly and knowledgeable. They even transferred my inspection sticker perfectly to the new windshield. Next time I need a windshield they’re gonna be my first call!
Premium customer care and professional service. From my first call hearing and speaking to a real helpful person. To setting up prompt repair date to replace rear hatch window. I knew just through communications, I would and did cancel different company that only provided robotic online scheduling. Liberty price also beat theirs too. It was top notch service right up until the job was done. Then even after it was done!!!
That was when the --> "how can we help you" extended further. Chuck came back out to assist me with a dashboard "hatch still open" light that I knew and even said, I know this is not your issue. That light came on as soon as original window smashed into a million pieces. His time he offered to then come back out, trouble shoot and assist me was absolutely old school nostalgia level... authentic --> customer care. Real conversation, real great service at a great price. WIN-WIN.
Quick service, reasonable and transparent pricing, traveled to me on short notice. The guys who did the installation were nice and didn't disrupt my workday whatsoever. This place was amazing.
First time dealing with this company.Couldn’t be happier.Libby in the office was so nice and very quick for the guys to come right to my house and fix my windshield.Would highly recommend this company
Our call for help to Liberty Auto Glass was answered promptly by a REAL PERSON. It was delightful to hear a very knowledgeable woman take me through the process of getting our windshield replaced. She took me onto a 3-way call with my insurance co to get the job done seamlessly! AND they drove out to my location to replace our windsheild! Very convenient for us!! I highly recommend!
I got my windshield replaced here last year. Still perfect! The price was very good and the staff friendly. They did not have my windshield in stock because it was an older car, but once it came in it was done by end of day.
Service was excellent. From the initial quote to the final installation everyone I dealt with was professional and courteous. Would recommend 100%. Supporting small business !
Excellent! The staff is great and extremely friendly. Communication about the technician's arrival time is always known and the work completed is wonderful. We are definitely pleased we found Liberty Auto Glass. Thank you!!
CUSTOMERS BEWARE!!!! After having winshield changed I notice micro pieces of glass all over the truck. I took it home and vacuumed it out and thought no big deal. Until two days later I was rear-ended and at the same time showered with glass. After further inspection I realized the headliner was full of glass and everytime you bumped it you were covered with micro pieces. All I can say is if you like your eyes and use your defroster shop elsewhere. P.S. I never leave reviews but in this case I had too.
This is how a business is supposed to operate! From my first phone call to Liberty right up to the finished windshield replacement everything went smoothly. A pleasure to do business with. Thanks for the excellent job.
Liberty Auto Glass was absolutely the best! 5 stars *****
Betsy was very helpful from the very start and reassured me that everything would work out just fine since I had a bad experience with another auto glass place. She was quick with getting me an appointment and made sure it worked with my busy schedule. I appreciated that tremendously.
The day of installment for my new windshield, Chuck and Chris were very welcoming and they made the process go extremely smooth. They both did a great job and were very quick with replacing my windshield. I really want to give a big shout out to them for excellent service.
Overall, I did learn my lesson...always go with LOCAL!
Do not go off the first google search that sounds familiar to you because you see it advertised everywhere...always do the research and check the reviews from past customers.
I will definitely recommend Liberty Auto Glass to friends and family. Thank You Betsy, Chuck and Chris:)
Great local place. They were very friendly and had my windshield fine quickly. Great prices too, I paid less to go through them directly than what my insurance deductible was. Highly recommended. Also, it's a short walk to a couple restaurants, so I got to grab lunch while I waited.
Stone hit my wife's car and it was fixed the very next day ! Friendly respectful staff of car people who know what they're doing. They recalibrated all the fancy stuff on my wife's car perfectly ! The job was so nice & clean that they even neatly saved my PA inspection sticker creating no additional hassle for me. There's virtually no evidence that my front windshield was ever even changed. Our car was stored inside overnight as well. A+ Highly recommend.
We paid cash price without insurance for our windshield replacement. The technicians Chuck and Craig were great and on time. The car sat in the garage overnight and the next day we discovered defects in the glass that distorted view. Liberty ordered another one and installed it. Saving the inspection sticker both times. Very pleasant on the phone and reassuring. I would reccomend them to anyone needing repair or replacement. We didn't use insurance but they explained they help handle the insurance headache. Hopefully never need them again but if we do or you do this is the place to call.
Everyone was friendly and went out of their way to be helpful — from the office to the men who came to my house to install my new windshield. Easy processes and they will walk you through everything! They allow you to use insurance so process was easy and less expensive. I would highly recommend Liberty AutoGlass to anyone who has any auto glass needs!!!
Recently I had a rock chip my windshield in 2 different places. I scheduled an appointment with Kim with with a 2 hour window. The guys showed up on time and repaired the chips. When it was done you could hardly see the repair. Everyone I dealt with were friendly and courteous. I will recommend them to all my friends and family.
I had them come out and replace the windshield on my peterbilt truck. They were very professional and great guys to talk to. Got the job done fast and clean. Definitely found a good company and will use them again and would definitely recommend them.
Thank you guys.
These are some of the friendliest and most professional people I’ve ever met. The technician that worked on my car, Chuck I think, was knowledgeable, quick and friendly. Along with the two women working the front desk. Thank you to a wonderful team and I recommend this place 100%
Excellent service, above and beyond! The technician immediately noticed that someone had stripped all the screw heads on both trim pieces, and I thought all the extra work was gonna cost me. He took car of it without charging anything extra. Cannot express how very satisfied I am with their service, and they were $50 cheaper than Safelite.
Have you tried to have a windshield replaced on a classic car lately? It's tough to find somebody. In addition, the installation process is substantially different than modern cars.
I was assured that Chuck (the owner) is familiar with this process.
Well...ROCK STARS !! Chuck and Chris probably could do this in their sleep!! And, it's the correct "Carlite" glass, to boot !!
AWESOME job, and they did it very quickly (this is not to say they rushed - - it's just the level of experience and skill).
Great price, great install, great people, GREAT COMPANY !!
I had a large crack in my windshield, and I needed it repaired fast because of a trip we had coming up. Kim was so helpful in giving me a quote over the phone, and setting up the appointment for me. She also called me the day of to remind me of my appointment, and give me a time frame in which they would come to repair it.
The two men who showed up to fix it were on time, professional, and to top it all off, very friendly to my two dogs. Charles and Christopher were very fast as well. They replaced my windshield in the time it took me to do my dishes. They came right to my house, and were able to take my payment at my house as well.
I will be using Liberty Auto Glass again, and highly recommend them to anyone looking for a replacement or repair!
Thank you to all of the wonderful staff who helped me!
The owners are super helpful, the service was great, and I didn't have to wait a long time for an appointment. Also had I personally had a garage they would have came to me considering I was getting it repaired during our rainy season. On a beautiful day they would have come to my location to fix it. I have used them several times in the past and have always been happy.
Recently had them change our windshield. They came right to our house on time, were very courteous, and handled all the insurance paperwork for us. They even installed our new wipers. We were able to drive the car within a little over an hour.
Not in a hurry to break another window, but if I do, I'll be glad to give them my business again!
Website
