This rating is based on customer reviews, inventory size, pricing, and service quality
Overall sentiment for Steel Recycling Services in Beaver Falls, PA is cautiously positive: 78/100. Reviews highlight friendly, professional staff (multiple mentions of Fidel), quick cash payouts, and generally fair-to-great pricing (e.g., 89¢/lb aluminum). Complaints recur about wait times/driver priority, occasional rudeness or runaround, dirty or rough roads, slow equipment help, and that they don’t unload your scrap. Prices can trail nearby competitors on some days. Yard flow is workable but could use clearer signs. Little to no info on parts inventory or ease of finding parts.
1st & last time there. Waited 40 minutes behind a semi while 5 people in safety vests smoked cigarettes outside metal building. Got fed up, turned around & will take it to someone who wants business. If I could give less than 1 star, I would have!
Wait outside the gate if there's a red light. Their hourly drivers get priority. Everyone was friendly and professional. Easy to go in, take care of business, and get your cash.
First time at this metal recycling yard and found it's not a bad scrap yard. As a former scalemaster & office administrator/cashier for another scrap yard I found some employees weren't so helpful or polite & I found there were a few employees who made up for any adruptness/rudeness that I got. Kind of got a little bit of the run around at first. I had multiple metals to scrap & didn't know their process. After my second trip thru the scales, which are backwards if you're from America, a supervisor came out & told me exactly where to go & who to see to get the correct pricing. He even told me names of who to see for each metal & said tell them he said to weigh all my metals at the same scale, since this was going to be my third trip around the yard. After I was done & ready to eat my hoagie on my dash board one employee saw me rinsing my hands off out by my truck. He knocked on the upstairs window and made a hand gesture of washing his hands. I honestly wasn't expecting anyone to help but this guy came down and refilled the soap dispenser so I could wash my hands. I was really grateful for the soap. Overall not a bad experience and now I know their process now so I will be back when I get more scrap! One thing that would be helpful in their yard would be signs pointing to the different metal sections. Such as P&S with an arrow pointing to the right around the back & across the train tracks, aluminum needs an arrow to direct you to the drive thru warehouse, shred pile arrow to the right, cashier up in the upper floor, etc.. other than directional signage, I found their prices were fair & I didn't feel like guys were trying to rip me off as a woman scrapper!
It's a scrap yard they are suppose to be rude I guess... competitive prices with the others around... a little slow if you need equipment to help unload heavy stuff..
Prices not compete with with other area businesses offering similar services. Day I went they were offer $105 a ton and got $190 a ton a few miles down the road.
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