I won't give this guy ONE star!! But this review required I give one in order to post!!!
All I can say is turn around and go somewhere else!!
What a robber, scheister. Unacceptable business practices!!!
RUN RUN AWAY!!!
I would bring my car for simple oil changes and inspections, and after leaving the shop, my vehicle would always have something wrong with it.
Oil Spilled all over engine
Crack windshield
Crack oil pan
Hoses would come off
Torn tire on installation
List goes on...
Maybe a coincidence, but unlikely. Patrick is a nice enough dude, but would never go back.
Can’t recommend this place enough! Most trustworthy mechanic in Pittsburgh. Had my car in and out of auto shops and each told me something different and wanted to charge thousands. This place got me hooked up, fixed everything and didn’t over charge for anything.
I called them yesterday to get a price check on tires and their availability which they told me the price for out the door including sales tax. Patrick told me the warehouse had my tires in stock and to call him back. I called them this morning around 7:30 am to see if they could get my tires today. They called me back around 11:30 am ish and told me I could bring my car in today at 1:30 pm and they would change them. I brought my car in and they were all friendly and Patrick kept me updated on what was going on.
Thanks for your service.
These people are some of the worst I have ever met in my entire life. No compassion. No understanding. They do not care if your parking pass is literally in your car and just fell down. You can show the pass to them, you can show them you pay for the pass monthly, that the complex you live at has your license number. THEY DONT CARE. THEY WILL CHARGE YOU $374 TO TAKE A CAR BACK THAT YOU LITERALLY PAY TO BE PARKED THERE MONTHLY. People have no hearts these days. I’m absolutely disgusted.
A car took my parking spot, and the land lord gave me Montour towing information. Called twice, two hours passed, no one showed up, no phone call to keep me updated. It's only 30 minutes drive. Everytime I called, I was told that the tow truck is on its way.
My gf has been going here for years but no longer lives in the area. After another mechanic messed up the oil pan on her car we took it to them to make it right. They helped out big time on what could have been a costly repair. We will make the extra trip to continue to use Montour auto shop.
It was great for 12+ years and then in 2019 a manager took advantage of me and charged $1,200 for PARTS (sensors) that he said were hard to come by but I found out they were readily available for under $200. I spoke to the owner who backed up the manager but we eventually came to a resolution. As a result my trust with them is broken and I can no longer recommend them to friends.
I have full documentation to back this up.
I try to save one star reviews for the absolute worst of the worst and this one fits the bill! I brought my vehicle here because the engine was misfiring and running poorly. The mechanic told me that they would start with not just replacing the timing chain but rebuilding the whole timing system which should run me as he put it, "At least $1500."
I was immediately suspect. I am a professional driver and have dealt with vehicle maintenance for 20 years. I was able to track down an old friend who used to have a repair shop and he took a look at it and said it just needed a new solenoid for cylinder bank two. He charged me $240 for the parts and actual labor time was two hours. As an aside, my ex girlfriend had guessed a solenoid issue as well.
This all occurred last fall. I drive this van ten hours a night as a long haul delivery vehicle and have put over 50,000 miles on it since. With 380,000 miles on it total, the timing still works perfectly! I am glad I did not start throwing money hand over fist at these guys. It is hard to believe that he is that incompetent but I hesitate accusing people of being dishonest. Maybe my advice would be don't do anything serious here and stick to brake jobs and oil changes.
Always a good, reliable, and thorough shop for just about any car issues you could have. Definitely a big plus when the shop can do guaranteed work on foreign cars like Volvos and Jaguars too.
They are nice people, and they get the job done. The only thing I didn't like was they are not well organized. A decent waiting area for customers would go a long way. Also, having someone there all the time so that when a new customer enters, he/she doesn't have to wait for 10 minutes.
It looks like they took a sharp fork to my windshield to get inspection stickers off. It’s a shame nobody cares about personal property except for yourself.
These guys are great and professional. I had them perform work on a car I bought but the car turned out to be not worth fixing. These guys were honest and thorough with their review of the car. I will continue to bring my cars to this shop.
I was able to get an idea of the problem from the initial call and was able to bring my car by the next morning which was what I needed. I was provided a ride to work close by which was much appreciated and great service. I was called shortly after about the problem and I felt that he had some empathy and explained the problem well. I am not sure that I got the best price but he was able to work with me somewhat which I appreciated.The car was finished the same afternoon and I was called about it immediately and the issue was fixed. Overall the service was friendly and quick!
These guys are great. They really do go above and beyond and never try to push service that is not needed. If they don't think your vehicle requires an oil change yet etc., they'll let you know upfront so you're not spending more money than you have to. : ) I highly recommend them.
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