The team was friendly, quick, and affordable, from Monique, the dispatcher to the driver, Shakill that was sent. Will be recommending and using them in the future.
First time user. They were absolutely amazing. Both operators I spoke to were extremely nice and very helpful. Also the driver that showed up was just as great.
Shakil Greer was Beyond professional, very timely, and 5 Star service is always the standard. This is my second time requesting this gentleman, he makes me feel so comfortable with my car being with him. Outstanding person, he need to be recognized for his great work
First time impression was amazing, from the young lady who took my call, her kindness and concern was a blessing. The dispatcher was kind and had quick actions.The driver was amazing and professional. I'm grateful Ultimate Reflections Towing for coming to my rescue.
Had my car towed this morning and they arrived within 30 minutes of calling! Shakil was amazing & incredibly respectful to my belongings & integrity of my car! Hopefully I don't need to call a tow truck again but if I do it will definitely be them!
Ultimate Reflections Towing is the best. I had my car towed to the shop for repairs. He arrived in less than 20 minutes. They're the most professional towing company I've ever encountered. Marcus was very kind. I will definitely call them for all my towing needs and have referred them to friends and family as well. They're great!
I cannot say enough good things about Ultimate Reflections Towing LLC in Moore, Oklahoma! During a stressful situation, Monique answered my call and provided incredibly helpful information, putting my mind at ease right away. Marcus and his team are professional, kind, and extremely knowledgeable, ensuring clear communication about pricing and timing from start to finish.
They handled my vehicle with expertise and care, safely towing it back home without any issues. Their level of service was truly top-notch, and I am beyond grateful for their assistance. I highly recommend Ultimate Reflections Towing LLC to all my family, friends, and co-workers! If you're ever in need of a towing service, this is the company to call! ~ Ashlie @Midwest Professional Enterprises, LLC~
We scheduled a tow! Not only were they not late!! They were early. The driver was professional and polite, even with my many questions he had patience to reverify everything. We will use them again!
Ultimate Reflections Towing is a great company! They came out and changed a flat tire for me in a timely manner. They’re affordable, outstanding customer service and quick service! If I ever need towing services again, I’m calling Ultimate Reflections!
My experience was great! I love a company that goes above and beyond to help. I would highly recommend this company a million times! They have just gained a forever client.
I wanted to thank Marcus for being responsive, polite, helpful and quick. We did everything I thought would take a few days in 1 hour. Payment was seamless. I will keep them in my business referrals if ever needed!
These guys showed up on the weekend and helped get my lowered vehicle moved with no issues. Professional and knowledgeable and very reasonable on prices compared to other companies. I definitely recommend them for your unexpected tow needs an will be using them again guaranteed!
I had car issues my car overheated, and I was not able to drive it. I called ultimate reflection Service and explained him what was going on and where my location was and when I said he was there within 25 minutes he was there to pick up my vehicle to send my vehicle to repair shop was able to deliver and drop off. I highly recommend his services. He’s quick easy and understanding.
I recently hurt my back and can’t do any lifting, conveniently had a tire go flat about 6:30 in the morning while driving to work. Called these folks and Carlos was there in no time. He was also extremely personable and really nice to talk to!
Professional!! Best customer service!! I'm so glad I picked Ultimate Reflections Towing company, my van died on Saturday and called them Monday to tell them my situation and they were so helpful with everything. My first time having a car problem and they answered all my questions and helped me get my car to the shop to get it fixed. I lived 2 hours away and they called me when they were on-site to grab my car and everything. If you want your car tow, call them. Thank You for being prompt and honest. Will be using again, if I have any towing needed.
My kids locked my keys in my car before going off to work. I called Ultimate Reflections for help! They were reliable, fast and reasonable prices! Carlos was very friendly and knowledgeable! Thank you for the great service! I would recommend Ultimate Reflections to anyone in need of great service!!! Thank you!!
They did a great job! I locked my keys in my car so sent a request for an online quote. They got back to me very quickly, and had someone out to me within 30 mins. Very professional and quick work! Thank you!
This company was absolutely amazing and kind during one of the most stressful days for myself. I believe the gentleman who towed my truck name was Carlos (loved his 49er hat and support). He had a great easy going attitude and was patient with me and my son and even made it fun for him too. I cannot express my gratitude towards him and this company enough. Hopefully I never need another toe again but I know if I do they'll be the first ones I call.
Had a motorcycle accident and I spoke to a guy named Marcus and he was great. Really hooked me up and brought my bike straight to my house so i didnt have to pay the impound fee. Highly recommend!
I just wanted to say that my experience with the towing service was truly wonderful. They were so kind and thoughtful. The young man named Carlos was so sweet and very helpful. We talked about anything and everything. He stayed with me until I was picked up from where my vehicle had broken down. He receives a 10+. The towing company called twice to make sure I had a way home. Thank you for this wonderful service.
I had a tire blow out on the highway on my way home. I called Ultimate and in an hour a technician showed up. Carlos was very nice and professional. I felt very comfortable and in good hands. In 15 mins I was ready to continue home. I highly recommend this company to anyone experiencing car trouble with a need for roadside assistance. The price of the service was affordable and well worth it. Thanks Carlos !
This company is so awesome thank you so much for your services, employees were very professional and polite. I did my research and they have very good prices. It took less than 2 hours to get my vehicle from where is that to his destination very good time very prompt on their time good job guys. I was in contact with a other towing company what I was still waiting for over 24 hours and still did not receive my car with a $40 more charge than I was with these guys again thank you so very much for your services
This team was awesome from start to finish and I have no complaints whatsoever. From the initial phone call, I was treated with respect and professionalism. I was given an ETA of 90 minutes but someone showed up in about an hour, which is awesome. Carlos was so nice and willing to jump in to get things handled. It was originally a tire change but we ended up needing a jump. When we popped the hood, wasps came out. Carlos was able to knock those out and keep pushing through. Talk about going above and beyond! Unfortunately, we weren't able to get her running but Carlos was able to push her out and get her hooked up to tow to the nearest mechanic.
All in all, I found them incredibly helpful and priced very competitively. I will definitely be recommending them if ever needed.
So this is how Marcus came into another body shop a week prior to my encounter with ultimate reflections. first and foremost I have to tell you that I'm not from the city I'm from Edmond so when I came in to the city to get some work done on my radiator and some general maintenancewhat was supposed to only be around a hundred two hundred bucks at the most could have ended up costing me well into the thousands it happened in this men I took my car to the shop that I was recommended to buy a friend of mine unbenounced The body shop in actuality was nothing more than a cover for some type of illicit drugorganization I won't say any names because I think that would be irrelevant and possibly a bit nevertheless I find out 3 days later that my car is in the impound by a sheriff's representative via my mobile. I was told that my car was located at at a shop on the but in actuality it wasn't a shop it was an impound and I was out of $261 and my car still hadn't needless to say I was in a state of confusion but the owner Marcus was in extremely well put-togetheryou knew what was going on and he helped me out at every and matter fact he didn't even charge me for two days which you could have got an extra hundred and something dollars for case in point sometimes you get a bigger reward in The end by letting certain things slide.well after paying Marcus to get my car out of impound which I was upset about doing anyway but I had no choice I was between a rock and a hard place when it came to the logistics of what was going on. I called my insurance company Liberty Mutual I must say isby far the best insurance company you could ever have I'm telling you at every end for eighty bucks a month they go beyond what I could have ever expected way better than that general guy at $271 per month and if you are a day late they charge you another $25 but I digress,I'm trying to keep this short because I'm known to go on and on and on and get lost in the translation LOL. Okay so my insurance contacted a local towing company to come through and pick up my car from the Impound service which I assume was perfectly fine after I paid him and what not. I thought I would no longer be involved with this impound situation and the owner Marcus, but that would prove to be inaccurate; adding insult to injury the towing service Liberty used behaved in such a fraudulent manner I began to second guess my insurers choices for services. Nevertheless the tow company that was provided failed to show up at alland still turned around and charge my insurance as if they came out they informed Liberty Mutual that they were not allowed to tow my vehicle because I still owe fines and that I would not be able to have a tow service come out until those fines were taking care of long story short my insurance contacted me and let me know this is what the dilemma was at first I did think that was something shiesty with Marcus but to my surprise the tow company never showedand committed a criminal act by lying to the insurance committing insurance fraud in the end to come to get paid and not do the service well remember when I said you let some things slide you win in the end I did not find out my car was still in Marcos's impound a week to a week in a half days later so long that a certified letter was issued to me stating the direness of the situation, easily I was now in debt up to or over the amount of 1500.00 and I was oblivious to even the slightest inclination that this was going on and let'stransparently clear Marcus was sending me messages to my dad's phone because that's the information I had gave him I didn't find this out until I contacted the New body shop already gun-shy from my last experience and the new body shop says that he hasn't even received the car well I wasI contacted Marcus contacted my insurance contacted the tow company the only fraction to this dilemma that was unresponsive was the tow companythe company itself had completely stopped returning answering or explaining anything concerning my vehicle to either myself or two my insurer...
Our Road Side Assistance sent Marcus out. He was super nice and didn't complain a bit about having to work in the cold rain. The photo was of him gently pulling it out of the drive way. He then gently put it back down and hooked it up the other direction for towing from OKC to Norman.
Dec 27, 2018
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