What clients say about Wooster Towing in Wooster (OH)
I had a pick up scheduled through peddle .. they had arranged for this towing company to pick the car up I even called them and spoke to them myself … they did not show up did not call I had to call them .. they gave me the run around for 3 days .. whoever from this company that was texting me about the pick up was rude … I had someone else get the car a week later .. still haven’t heard back from them
Sold my girlfriend's junker car through "Clunker Junker" and they used Wooster Towing as the carrier - they were great!
On the same day that I accepted the offer to sell, Wooster Towing called and set up an appointment that evening to pick up the car and paid for it in cash! It was snowing and they still picked p the car! Such an easy and fast process with them!
If you need a tow DONT COUNT ON WOOSTER TOWING, I called 3 days in advance to have my large toolbox moved, they picked the time for the move at 9am, 9am roles around no show, no call to let me know what was going on so I called, they said they were running late itll be 30 minutes more I said ok, 40 minutes later no show no calls to let me know what's going on, so I call again they said another 20 minutes, 30 minutes later nobody ever showed up or called, this place is worthless and not worth your time ID FIND ANOTHER PLACE THAT CARES ABOUT THIER CUSTOMERS AND ITS NOT WOOSTER TOWING. ??????????
Told me to look up mileage for a quote. Didn’t pick up day promised which was fine if they had communicated that.
Asked for detailed bill with mileage since it was a good bit more than should have been and never received it.
My vehicle did make it to destination safely.
Awesome service ! Called around 130 AM with a lockout situation. They came out, got me in my vehicle and back on the road within a half hour of calling, for 75$.
This was so much better than the 2 hour wait and 150$ I was going to be charged at Bear Towing.
Call Wooster !
Called for a tow and never showed or called after waiting hours he said he was replacing tires on tow truck . But of course letting a customer know your running late is The so hard… Wouldn’t use. Now your trying to say conflict of interest.. No it’s called your company is horrible period.. The conflict is you said one thing and never did it..
Car broke down out of nowhere, called and answered really quick, quoted me immediately and were there within 25 mins like he had said, super friendly and very good at what he does. Would recommend over any other towing service in Wooster
Wooster towing is the best service around! They are very attentive and affordable! Quick with quotes too. My classic car was picked up and safely delivered with no issues. From now on I will use them exclusively
Well I was stuck in the mud, and I mean stuck, in my F250. They sent out a flatbed to pull me out. Now there where some circumstances that where a factor, but when the guy left I was still stuck. At least it was a free tow. But instead of pulling me out he almost flipped the bed right off the wrecker. The next day a guy in a utility truck pulled me out with ease. These guys need to better evaluate a situation or have the ability to change the plan. Luckily I had a ride home and a second vehicle. Otherwise I would have been screwed.
Wooster Towing delivered! Denny the tech paid great attention to detail, and their truck is top notch, safe and efficient. Was quoted a reasonable price over the phone, and that's what I paid. Thanks, guys!
Wooster Towing is the best!! I called them and they were there so fast. They were courteous and professional. I could not believe how fast they responded and the price was very reasonable compared to other companies. The driver was very kind. I would highly recommend them!!! Thank you Wooster Towing
We called Wooster Towing to have our old beater truck hauled to the salvage yard. The employees, "Key" and "Aubrie" went completely out of their way to not only locate but retrieve our cellphone that was accidentally left in the engine compartment when the flashlight was used on the phone to view parts of the engine prior to the tow. The phone managed to fall through the engine compartment but was not lost in transit, thankfully. Both Key and Aubrie took the time to search out the phone by reaching through the grill while straddling the bed of the tow truck. They did not have to take the time to do this. We were very grateful they bothered to hear the pinging sound we sent to the phone while they were on their way to pick up another vehicle to tow and not simplly write it off in the interest of returning to the yard. Despite all the inconvenience this caused, they were patient, hard working and attentive. We heartily recommend Wooster Towing based on our experience!
Told me one price and charged more when he showed up. Gave him a 2 star review because he told me he was going to send a chain and hook tow truck for a 4-wheel drive truck. And changed the price. He called me and cussed me out for the 2 star review! The man that towed the vehicle was nice.
Requested a tow today and driver arrived super quick! Was very careful loading and unloading my vehicle and made sure to strap it down with care and make sure everything was tight. Very professional business with great employees.
Requested service on 8/19 for my son's car. Driver arrived quickly (15ish-20 minutes) and is friendly and professional. I appreciate that towing service was available on short notice on a weekend. Thanks again!
While I didn't use the towing, I did call for one. They were honest and upfront about cost and timeframe. Suggested another tow company instead that was competitor and closer to me.
But I wanted to recognize the authenticity and integrity.
We were in need of a tow and they were there with in minutes. The driver was carefully with our car (we have one that sits very low to the ground). He was very kind and professional. Definitely would use them again.
I had a tow twice in less than a week. They picked me up when my tire blew and brought my car home and when I needed to moved to the dealers I used them again. The wait wasn’t bad, the drivers were friendly and the prices wasn’t anything crazy. I would use them again if I ever need it.
They arrived within 15 min as I was told.
Very professionally and quick.
I felt comfortable at all times.
Price wasn’t anything to complain about.
I hope not to have to call a tow again, but if I do.. it will be these guys.
Really nice people work here! When I called for a car lockout the guy on the phone told me 25 mins. However, it took quite awhile longer because they had other jobs. When the person arrived to unlock my car they said they wouldn’t charge me for the service! It was so kind of them to offer me that after I waited for awhile!
These guys were awesome! Super quick and discreet! Got our car out and we were on our way, couldn't be happier. Thanks a million guys! Will definitely be my go to tow service if I'm ever in another jam!
I needed a tow over the holidays and I couldn't find a towing service that had a flat bed. I called Wooster Towing and they had my SUV on their flatbed 20 minutes after my call. Thank you for your speedy and easy to use service when we needed you in a pinch! I would highly recommend them to anyone.
No one likes vehicle break downs, you are in a hurry, you have a job to do, it's cold outside... but when you need help I found Wooster Towing to be a very good service with reasonable pricing. Daniel arrived shortly after dispatch had estimated. He was very knowledgeable and helpful as well as being professional and respectful. He worked extra hard at helping me get my 1 ton Chevy van positioned in the driveway better so he could load it on the hauler. If I ever have another towing issue, I will definitely be giving them a call.
Roger H.
Quickly showed up to tow my 2013 GMC Terrain really late around midnight, and Daniel was polite and professional the entire time. He made sure that we were both on the same page about where the vehicle was being dropped off, and even discussed how he would park it once there. Great customer service, I would highly recommend.
Daniel arrived very promptly to deliver fuel. Was very polite, efficient and made sure my vehicle was running and good to drive before he left. I highly recommend Wooster Towing for all your roadside needs. Cost of service is good as well.
My battery died and they were at my location within 15 minutes. The driver was professional, friendly, and super helpful.
Would use them again and highly recommend if you are in the Wooster area and need help.
Posting review on behalf of Toyota VW of Wooster. We had utilized Wooster Towing to get a vehicle towed out of our service department parking lot and down to our body shop since it was dropped by another company at the wrong lot. The gentleman that towed the vehicle out (can't remember his name but it starts with a K) was GREAT! Very personable and patient. We plan on establishing a good relationship with this company for all our towing needs! Thank you!!!
Even with it being late at night and them being so busy our wait time wasn't long at all. The gentleman that showed up was very professional and efficient. With all the other towing companies saying 24 hour this is the only one that picked up and came to our rescue. Will definitely use them again if need be.
WT answered the phone and had our non emergency vehicle towed in less than 2 hours to the repair shop. The young man was kind and respectful to us and to the business. I recommend. We do not often get towing done so I am not sure about how competitive their pricing is but for today's employment and gas prices I was ok with their cost. My insurance will reimburse me anyway :)
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