I'd like to start off by saying that I've been using this place through the ownership changes(around 40 years).
Here's why I'm rating this a 2 stars(which if there wasn't a history it would be one star). I take in a small load of copper and yellow brass. I put the yellow brass on first and the scale attendant says I don't know what this and pulls out a piece of patina brass so it's greenish blue, I say it's brass so he hits it with the angle grinder which clearly shows itself as brass. He says I gotta take it to the office. I know for a fact it's high purity because it came from a local foundry that my great uncles company used to clear out their sand. He comes back and says we're not taking it. I say why I've been selling it here since I was 8 years old, he says no you haven't I replied oh but I have and you've worked here how long 6 months so you know, then he says we don't take burnt metals I say and he replied my boss says it looks burnt and I say it wasn't burnt it was smelted in a foundry just like every cast metal. So I tell him to pull the brass and I'll sell that high purity brass to another yard. He gives me my bucket back with at least 4lbs of keys and tried to tell me keys aren't brass(these were older keys that were actually the color of brass).
Sorry so long but why would anyone who has not a clue about metals be working in a recycling center when it's your job to know what metals your buying from customers, and argue with someone about what they brought in.
The crane operator was rude and not careful when picking up the stuff as we unloaded it, he almost hit us with the fn crane hook!! Then office/scale person was rude! Only positive was the lady that looked at the truck to make sure all was approved she was really nice. However for someone that has never been to the wooster site they are not very helpful on knowing where to go and what they take is differently than what there site states. I will never go there again, just plan rude and very unsafe!
Went to PSC Metals at the Wooster yard today for the very first time. Everyone was so helpful. Autumn in the cashier's office was kind and helpful. I had no idea where to go and she radioed the guy to help me, gave me clear instructions and was so nice. Jay- the gentleman that unloaded and weighed everything was awesome. Overall top notch experience I will definitely go back.
A horrible place to bring scrap bring in aluminum get paid for scrap iron then told you were wrong will never be back employee s absolutely junk rude and lier's will 1000 miles to haul scrap before I would take anything there
This is in regards to the Wooster facility. Probably the most rude employees that have ever been Employed in the state of ohio. Especially the tough guy with the Harley. Only been there twice and both experiences have been terrible, just because of the horrible customer service.
Very efficient set up. I was in and out within 20 minutes. The staff was very friendly and energetic, even on a Monday morning!! Above all, their prices were fair. I will be returning with more scrap in the near future.
My husband & I just took in a bunch of junk metal & a dryer, a old grill & just a bunch of other junk & made some money. Good place to take in all your recyclables.
There hours are not what there web page or sign says at the Wooster, oh building. Today we drove there to find that no one was there but sign said 8:30am to 11:30am. For sat but they were closed.
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