What clients say about Big Reds Hook & Book Towing in Wooster (OH)
Update Aug. 24, 2025: Had a tire go flat in Wooster on Cleveland Road and when I called they offered to come out and repair it with a plug. Arrived in 15 minutes, plugged the tire and re-mounted it in about the same amount of time. Top-notch work and service. Don't call anyone else.
We were referred by our normal car repair company. Would absolutely call them again. They arrived early, very professional and courteous. We had them come out to tow a car, but they figured out a way to actually get it started which saved us money on a tow. Great customer service and excellent value. Highly recommend.
I have used these guys at least 4 times and I will only call them they have great customer service and the guy who tows us is really helpful. Thank you from the felton family
Great service. Had my car towed and they cared for it like it was their own! I would highly recommend Big Reds to anyone. They were prompt and professional.
On one of the coldest days of the year, you were there for me. Thank you so much for your prompt, friendly, and reliable services. You were a real "life-saver". Big Red to the rescue!
You guys are completely amazing and a life savers. Thought I needed to tow my car but the owners son was able to jump my car and get it to stay running. I will always recommend yall from here on out and save yalls number for the future.
Whether you’re looking for a good-mannered, responsible, and trustworthy towing company or need a great quote for when you are in a pinch, bring your business here. They give you a quote that’s actually affordable, unlike other places, and are very kind and experienced when they show up. I now know where to turn when I need a tow!
Kindest, very considerate company and will communicate clearly with respect for your time. Family owned and also very generous with charging for anything they do.
The absolute best towing company there is. I've called them multiple times and it's the same professionalism, prompt service and enjoyable experience each and every time. They are the only tow service I'll ever call and I highly recommend them. Do yourself a favor and call them anytime you need one or more of the services they provide.
Very professional, arrived very quickly, and the driver went above and beyond to make sure my vehicle arrived safely! Will recommend to family and friends. Was impressed with the service!
I’ve had numerous amazing experiences with this company. Doesn’t matter who the driver is, they’re always prompt, polite and eager to get you out of whatever situation you got yourself into. Thanks for helping me with my shredded tire out in Mansfield tonight so I could get back into Wooster.
My tire blew on the side of the road they picked me up and took me to have a new tire mounted on the rim, helped me get the truck off the ground and the new tire put on. Super kind and friendly best towing company in wooster no doubt. Went above and beyond. So greatful they were there to help
Big Reds responded quickly to my call after my car broke down, they arrived in under 20 minutes and got my car back to my house quickly and safely. I didn’t catch the drivers name but he was very friendly and helpful. Also reasonably priced.
Hey, very professional towing company that shows up on time knows exactly what to do in a difficult situation does it and completes the job like a professional?
Clutch went out while driving my car, so I had to coast into a parking lot and call a tow. They arrived promptly, were very professional and cheerful, and we had a great chat on the drive to the mechanic's. Was probably the most pleasant car trouble I've had. Thanks!
Over a holiday weekend, I found myself broken down just outside the fairgrounds in Wooster. It was Saturday and so many local towing companies and mechanics were closed through the holiday on Monday. I was panicked. My insurance company set up a tow for me that was going to take up to 90 minutes just to show up! I called Big Red's and Eric was there in 30 minutes. Not only that, but he helped with a lot of questions I had (my cars have never broken down on me before) and gave me peace of mind by checking a few things on the car so I'd have a better idea what might be wrong. All this in addition to being open on a holiday so I could come pick up my car! Thank you, Big Reds, for helping me make it home to Kentucky safely!
We are so happy to have found this tow service on a late Saturday night. Our truck had broke down,which is always not fun to deal with,but we also had a trailer that we were hauling. This gentleman was there in 20 mins like he had said on the phone. He pulled us a short distance to drop trailer off at gas station and towed us home. He also took the time to help look for my husbands phone that he misplaced in the mix. Great ,nice guy,with awesome price. Thank u Big Reds!!
Eric the owner is a great guy. I've used him several times for a variety of things including customer lockouts and towing. He always goes the extra mile, super friendly and does a great job! Highly recommend.
I needed My Truck towed and My Son found Big Red Towing so I called and it was late at night and the Gentleman came straight out, hooked My Truck up and towed it Home for me. The Man was Very Professional in his work and Very courteous as a person. I recommend Big Red Towing to anyone who is in need of the service's they provide. Hands down the best towing service I've ever used. Thanks again Big Red Towing.
I got stuck in a ditch after swerving to avoid a deer. Not only was he there within 15 minutes, he got my car out, and drove ahead of me for a mile or so to make sure that my ran ran we. He was absolutely incredible!!!
I was visiting from out of state, on my way back home, and had a flat tire on a Sunday morning. Big Reds came my service very quickly, and got me back and running! Not only was the service prompt (especially on a Sunday morning), but very helpful, and very reasonably priced.
Thank you so much for helping me out!
Very prompt, very polite, great service!
Highly recommend!!!
Easy to work with,
No problem helping my son that hit a deer with his Honda, delivered the car to Ford dealership for repairs, well done!!
I am a staff member at a Wooster nursing home and an elderly man was visiting a friend when he locked he’s keys in his vehicle along with his phone and wallet. He was on the under the impression he had AAA but they wouldn’t assist with out his policy number on the card. (Which was in his wallet) I then tried the nonemergency line and they said Wooster police do not assist with anything like that as well. Finally I called big reds hook and book, they sent someone within 30 minutes. Graciously the tow truck driver offered me a discount when he found out I was paying out of pocket to help this man. It’s nice to see great caring business still out there. Thank you for a job well done!
Awesome service, great pricing, and very friendly! After having a not great time with my vehicle breaking, I was pleased with how friendly and efficient my service was. Will recommend and will use again if/when needed!
This is a great person and great company!! I locked my keys in my car and he was super fast and helpful even on a late cold Sunday evening. Very affordable. I was sad to see the towing company I used for years went out of business but I definitely will always use this company from now on. I recommend highly.
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