Miller's Collision Center in
Fairborn (OH)

I highly recommend Miller collision center. They were concise with timing and repairs very uncomplicated and comfortable to deal with and Morgan, at the front desk is an angel.

Wonderful crew at Miller's. Clean facility and workmanship is great.

Excellent on all counts. Service, work detail, professionalism, friendliness. If you find yourself in a bad situation, highly recommend Miller’s!

Had work done here 5 different times on 3 different cars costing me about $10,000 out of pocket. The first 4 times was fantastic. Had zero complaints. This last time left me in total disappointment. Was supposed to get a paint correction and ceramic coating. I got the car back with the exact same scratches it went in with. These scratches are smooth and you can't feel them with your nail. They should of definitely buffed out with some compound. Some panels are smooth as glass, others are gritty and not as smooth. Like half the car didn't get clayed and the left rear don't even feel like it had cermamic on it because it feels totally different than the hood and roof. Which brings us to the roof. Several marks on it that should of came out. I don't know if it was a rushed job or what happened but something happened. Kind of a waste of money when I have to take it somewhere else for a more aggressive compounding to remove the scratches and marks that I know will come out. which will then remove the ceramic coating which I'll have to have redone again. I had to remove all 4 wheels because of hard water spots all over them. I had to use a vinegar/water solution to remove them. The wheels also didn't get cermamic coated and did that myself after finally getting the water spots to come off.

Amazing customer service. They explained to me exactly what was wrong with my car, providing photos and using terms that I- a layperson!- could understand perfectly. It was clear from the jump that their chief concern was delivering a quality service to guarantee my safety as a driver. Thank you especially to Josh for providing quotes and setting realistic expectations for when it was time to write the check. The customer service here is fantastic and it's just a wholesome operation overall. Miller's Collision Center has earned my trust.

The door base molding was pulled off when I got too close to metal fence post. Subaru tech sent me to Miller’s. Jeff and Josh looked at the door and molding. Within a few minutes, Josh replaced the part with clips as needed. In addition, he also cleaned up the tell-tale green paint on my blue car. Service on the spot, over and above what I was looking for! Highly recommend!

Professional and honest. Took one of my cars here and the repairs look great! Highly recommend

These people do the best work. Very professional. Worked with my insurance and had my car done sooner than they estimated.

They are amazing, especially for us Subaru owners. Every staff member is kind and the owner upholds that himself. I have needed their services two times (I promise I’m not a terrible driver) and each time they have returned my car to me like nothing even happened. My beautiful baby has been given two facelifts by them and she still looks brand new. I am very thankful to have them nearby, and to be able to afford their prices. Even with them fixing the damage they always have cleaned it up I feel, vaccuumed up what they could while it was in their care and awesome mud guards for when you take it home. I sincerely think they are the best in our area and in the nicest way, I hope I don’t need their services again lol but I know where I’m welcome and will be taken care of to a T! 10/10

Absolutely amazing! They are top-notch people! Kept me in the loop with everything going on with my Jeep. Thank you to the whole crew! My jeep looks amazing, and I'm so happy to have it back!

Amazing work!! They were quick and dealt with the insurance company for me, making sure my car was fixed to brand new! Would recommend them to anyone, especially any Subaru owners. Thanks guys!!

Nobody likes being in an accident. Miller Collision Center at least made an unpleasant situation more bearable. Jeff, Josh and everyone I dealt with were awesome. They did what they said they would do, when they said they would do it. Plus they kept me posted. Most important, my car looks good as new.

I luckily found Miller's Collision Center by word of mouth. Great quality service from start to finish. Their labor was a little higher than the insurance would agree to, but there's a reason. Van looks as good as the day we got it! Worth every penny! Josh, Jeff, Morgan, thank you!

TLDR this place is amazing. The transparency and quality of work here settled all of my anxieties and solidified this 5 stars. It’s been just under a year since I got my car back as I write this. 6 days after I got the keys to my new WRX (150 miles) another driver ran a light and we collided. Because the car was a brand new model and at the time there were supply chain issues it took 8 months to get it back. They called very often to give me updates as parts trickled in, status of new parts, and even invited me down to take a look at everything. Jeff even showed me around and explained how they do things. They were able to acquire authorization for a significant number of parts beyond what the initial estimate was for and Jeff’s words were, “this is a brand new car. I’m giving you back a brand new car.” When I finally got my car back I was still waiting for a fog light cover to come in, but I chose to take the car because I was sick of a rental and wanted my car back. They called me as soon as the part came in, I drove over and they immediately popped it on. Everything was so smooth and they were on top of everything. The paint match on the hood and front bumper was perfect (solar orange), and it wasn’t exactly super straight forward as this was a brand new color from Subaru. In fact, given how early I got the car and got in an accident, I’m pretty sure I was the first person they ever matched this specific paint to. After all was said and done, Jeff wasn’t lying. They gave me back a brand new car. A year later and I’ve taken so much of this car apart and put it back together and I have found 0 short cuts, oversights, or otherwise faulty/lazy work.

A stolen vehicle crashed into my front left side in the middle of the night. I took it to Miller's for repair, and two weeks after I received my car back, the front left wheel fell off. I had it towed back Miller's, who refused to fix it and said they don't work on suspension. They said the tire fell off due to the old age of the vehicle, it's a 2014 and not even 10 years old or 150k miles yet. They even told my insurance that the tire falling off was unrelated to the initial accident, (even though it was the exact same tire damaged in the accident) so insurance refused to cover it. Now I'm out $1200 and have ptsd from driving due to the wheel falling off while driving. This has been a nightmare, and I am pursuing a lawsuit against Miller's for negligence. Please please please for your own safety, take your car somewhere else!

I wrecked the back passenger door to my car and was referred to Miller's Collision Center. Josh gave me estimates for self-pay and through insurance. Initially, I had planned to pay out of pocket, but finally decided to go through my insurance. I contacted my insurance company and Josh took care of the rest. I dropped my car off and the rental car agency was there within minutes to get me in a rental car. After my car was fixed, I dropped the rental car off with Josh and Jeff and went on my way. I was so pleased when I saw my car. I asked whether my tires were low and Josh offered to fill all of the tires! This place goes above and beyond for their customers. I highly recommend this place.

I've visited Miller's Collision Center twice. Both times I was impressed with their service. First visit was to replace the driver's seat in my van. They checked their computer and were able to locate a replacement seat at a nearby salvage company. I picked up the seat and brought it to Miller's and they installed it to my complete satisfaction. The repair bill was less than I expected. The second visit was to get an estimate for some surface scratches on the front and back of my van. Mr. Miller suggested an alternate method whereby I could touch up the scratches myself. He even looked up the part number of a repair kit that could be used to hide the scratches. He gave me a chance to save a bucket of money. His facility is very clean with great looking repair shop buildings. If you need any kind of a repair as far as body and/or paint work , I highly recommend this business.

Great customer service, honest and fair! Got estimates for both buffing and painting options for a scratch. It was still slightly visible after buffing but looked good enough to us, so we decided against the paint. But they didn't charge us a thing!

First let me say WOW! These people are the best ever! Life savers! If you need any kind of collision work etc. Miller's is the place to go. I am a reservist at Wright Patterson AFB in Dayton and on a Sunday someone hit my car on base and nearly totaled it. I quickly looked for collision centers with good reviews and found Miller's and had my car towed there even though they were not open (since it was Sunday). Monday morning I called and let them know of the situation and immediately Josh took control of the situation and provided me with all information and updates. They kept me informed of progress and my insurance adjuster said he has never worked with a better collision shop than Millers. They take care of their customers and treat them right, there were no surprises and I knew of everything that was going on. I got my car back in better condition than prior to it being hit that's how good they are!

Jeff and Josh are #1 in my book. I first came to them with a cracked right hand rear view mirror. They perfectly matched the color and in a day and a 1/2, it was finished! This time my front bumper was dragged off. I had to call my insurance and literally did not have to worry about anything. They ordered an Enterprise rental that picked me up and had me back on the road in less than 45 minutes! MILLER COLLISION is awesome!

I broke my bumper due to sliding into a pile a snow. Miller’s Collision Center gave me an immediate quote for the damage, which was a very reasonable price. I have car problems consistently but this is the best experience I’ve had. Definitely did a great job. Very professional and friendly. Great customer service. I was highly satisfied and would recommend.

I was referred to Miller's collision by Wagner Subaru for good reason...they do what it takes to satisfy their customers. Jeff and Josh Miller were very professional, courteous, and exemplify the meaning of 'GREAT customer service'. They definitely went above and beyond to assure my satisfaction with the work they did. I couldn't be happier with my experience at Miller's Collision. They have earned my future business and that of my family and friends.

They did an amazing job fixing my subaru. I was hit recently for the first time and had no idea the process. They kept me informed and dealt with the other person's insurance company. I did not feel like the middle woman which was great. The staff was very friendly and helpful. I was surprised how quick they were able to fix all of my damage. Hopefully I won't need to go back, but I would use them again if needed.

Had my Subaru bumper replaced at Miller’s. I couldn’t have been happier with the quality of work done! Wendy and Jeff were great to work with. I was expecting much longer for repair than the two days it actually took. My car was cleaned and vacuumed when I picked it up! That was a pleasant surprise!

Over the last 12 months I have had both my new vehicles repaired there, and one of them recently from being hit again. Jeff and his team do an amazing job, and they do it right. Unlike like these "Preferred Insurance Shops" that focus on quantity, Miller's focuses on quality. Jeff and his team are extremely friendly, courteous, professional, and take of the hassles with the insurance companies. It good to now that there are still honest and reputable companies that do collision repair right.

My truck was repaired here after a pretty serious collision. Jeff Miller and his staff (Wendy) were amazing. Wonderful customer service! They truly care about your satisfaction and providing high quality workmanship in a timely manner. In fact, I almost think my truck looks BETTER than before. They took the time to wash, wax, and detail the interior before returning it to me. I couldn't be more pleased.

Jeff Miller and staff fixed the front end damage on my new Subaru Outback! Millers came highly recommended by Wagner Subaru and I can see why! They returned my car looking as good as the day I bought it! They even went above and beyond and buffed out some scratches on my door after I asked about getting them out! I couldn't be happier! High quality and professional staff!! I highly recommend Millers!!